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All Journal JELL (Journal of English Language and Literature) STIBA-IEC Jakarta
mariam brenda aprilialamongi
STKIP KUSUMANEGARA
Languange, Linguistic, Communication & Media

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STUDENTS’ NEED OF ENGLISH SKILLS IN HOTEL MANAGEMENT STUDY PROGRAM Audi Yundayani; mariam brenda aprilialamongi
Journal of English Language and Literature (JELL) Vol 2 No 02 (2017): JELL STIBA-IEC
Publisher : STIBA IEC JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37110/jell.v2i02.24

Abstract

The objective of the research is to find out students’ needs of English skills in Hotel Management Study Program. As a part of English as Specific Purposes (ESP), English comprehension should play an important role in Hotel Management study Program. This is a descriptive research that used observation, questionaire and interview. The data analysis and interpretation indicates that, 1)speaking skill is the major need of the hotel front officer, because oral communication is the most frequently used skill to communicate with the customers; 2) listening skill is required by students since speaking and listening are interrelated skills. It is important for the teacher to provide the suitable learning material and learning technique based on the requirement
Co-Authors Yundayani, Audi