Roni Zakaria
Program Studi Teknik Industri, Universitas Sebelas Maret, Surakarta

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Identifikasi Hubungan Antara Kepemimpinan dan Kepuasan Kerja Wahyuningsih -; Roni Zakaria; Rahmaniyah D A
Performa: Media Ilmiah Teknik Industri Vol 3, No 2 (2004): PERFORMA Vol. 3 No 2, September 2004
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (169.338 KB) | DOI: 10.20961/performa.3.2.11140

Abstract

The Fully Articulated Transactional Model of Leadership identificated that leadership is built by the transaction of three power, there’re leader, follower and situation. The interaction between three power above influenced follower motivation which can decided job satisfaction level. The aim of this research is to decide the relationship’s design between job satisfaction and leadership factor that significantly influenced employee job satisfaction.The research is done in production departement of Panjang Factory when happened productionsystem connection development training. When training occurs, reasearcher found there’re employees that not finished case study given by leader and writtent the stetement which more relative to unobjective leadership of the leader phenomenas. The condition suggested employees weren’t satisfied which the leader which undirectly explained.The respondent used in this research consisted 65 peoples in production department of PanjangFactory, there’re 60 direct employee, leader, quality control and machine keeping, supervisor, and production manager. The research showed that the increasing of job satisfaction is significantly influenced by six leadership factors those’re increasing of idealized influence, participative goal setting, condition of task executing, personal identification, respect of task’s knowledge and ability factors and also the declining of social identification factor.
Analisis Konsumsi dan Perilaku Konsumen dalam Penggunaan Energi BBM untuk Kendaraan Bermotor di Surakarta Roni Zakaria; Fakhrina Fahma; Sukma Hendra
Performa: Media Ilmiah Teknik Industri Vol 9, No 2 (2010): PERFORMA Vol. 9, No 2 September 2010
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (159.322 KB) | DOI: 10.20961/performa.9.2.13904

Abstract

This study aims to determine people’s behavior in using the energy from fuel oil to know the amount of premium as well as private consumption index in Surakarta. This research was conducted in four stages. The first stage is to determine the sample. In determining the research sample, the method used is the area sampling and purposive sampling. While the number of respondents is determine by the formula Taro Yamane of 400 respondents. The second phase of preparing the questionnaire, all variables, attributes, and questions adapted from the model of consumer behavior Kotler (1997). The third stage cluster analysis and cluster profiling done to achieve the characteristics of Surakarta community. The last step in research is to calculate the index consumption Surakarta
Pengukuran Kinerja Perbankan Menggunakan Kriteria Malcolm Baldrige National Quality Award (Studi Kasus Pada PT. Bank XYZ) Fakhrina Fahma; Roni Zakaria; Muhammad Hary Sajiwo
Performa: Media Ilmiah Teknik Industri Vol 11, No 2 (2012): PERFORMA Vol. 11, No 2 September 2012
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (527.529 KB) | DOI: 10.20961/performa.11.2.13928

Abstract

PT. Bank XYZ is one of a growing bank in Indonesia. At the branch level and business unit, PT. Bank XYZ has been using the financial report or financial statements as a KPI (Key Performance Indicators) in order to conducting performance measurement. Beside the financial report, steps needed to survive the competition and developments in the banking world is equipped with an evaluation of service levels to customers and performance measurement in the company externally. At the external level, performance measurement is considered important because it can figure out how to deal with customers and commitment to listening to customers in the long term market success. This study aims to measure the performance of PT. Bank XYZ so that consistency of performance can be monitored. To know this, carried out using criteria Malcolm Baldrige National Quality Award 2009-2010. One of the selected categories, namely customer focus category. In the measurement of customer focus category is divided into two parts, namely, measurement of performance-related managerial and performance measurement related to the consumer (customer). Measurements relating to Managerial done with interviews and discussions with the leaders (branch manager) PT. Bank XYZ, while associated with consumer (customer) is done by measuring customer satisfaction using a questionnaire based on five dimensions of SERVQUAL. Number of samples to be used as a customer satisfaction questionnaire in this study of 100 respondents who were trading in PT. Bank XYZ. From the survey results revealed that the quality of service PT. Bank XYZ is based on five dimensions of SERVQUAL is expressed either as the average interval between the range 3.4 to 4.19. However, when viewed from the level of customer satisfaction is based on the interests of performance, found that of the five dimensions of quality of existing services, the customer is not satisfied but the approach is quite satisfied with the service at the PT. Bank XYZfor satisfaction scores showed a minus (-). MBNQA criteria for scoring the results of customer focus category has score 54 of the total score of 85 points. Item get customer engagement score of 28, while the voice of the customer items to score 26. These results indicate a good first step in developing a performance measurement in the other six MBNQA criteria.
Perancangan Sistem Keamanan Berbasis Limit Switch Sensor dan GPS Tracking System Bagi Penyedia Jasa Layanan Pengiriman Barang: Studi Kasus Roni Zakaria; Yuniaristanto -; Yonatan Ardi Hardono
Performa: Media Ilmiah Teknik Industri Vol 10, No 1 (2011): PERFORMA Vol. 10, No 1 Maret 2011
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.082 KB) | DOI: 10.20961/performa.10.1.13920

Abstract

Design of security shipment is done by integrating GPS tracking and sensor limit switches to SMS Gateway technology in a single application system. Every movement of delivery vehicles monitored by the system and PT. Pos receive notifications via SMS in accordance with the state of the open door, the vehicle stops and there is no GPS signal.The designstarts fromdesigningthe trackingapplication usingvisual basicinterface06 .The next step is integrating GPS tracking and limit switch sensorwhit tracking application that have made.The application tested by using real shipment case study.
Perancangan Sistem Informasi Stok Darah Real time di Palang Merah Indonesia (PMI) Surakarta Roni Zakaria; Muhammad Hisjam; Wicaksono Febriantoro
Performa: Media Ilmiah Teknik Industri Vol 7, No 2 (2008): PERFORMA Vol. 7, No. 2 September 2008
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1839.762 KB) | DOI: 10.20961/performa.7.2.13786

Abstract

At this time in PMI Surakarta, information system that connects the Hospital as blood consumer and PMI as blood supplier has not optimum yet, consequently, sometimes PMI has problem to serve demand from consumer because the blood is out of stock. Furthermore, response time from PMI Surakarta in serving the people and the usefulness of active voluntary donor has not optimum yet, these problems also influence PMI service quality. On the other hand, demand for blood can not be cancelled and have emergency character. Based on those problems, it is needed to design real time blood stock information system in PMI Surakarta. The aims of information system design is to increase the easiness and the quality system that is exist now in order to integrate PMI, blood consumer society and donor community. Thus blood stock position and blood demand can be known and be monitored along the time with media that people easy to access such as website and value added short message service (VASMS). The new system has ability to trace volunteer donor data, mobile unit, health of donor data, blood stock data, test result of serology and crossmatch data, can make real time quantity and blood genre report, can search at donor database quickly and also can give real time blood stock information via website in www.uns.ac.id/pmi and via VASM 3011 (only for Indosat costumer).