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All Journal Jurnal Ecogen
Khairani Dwi Hadrina Pohan
Universitas Negeri Padang
Economics, Econometrics & Finance Education

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Perngaruh Kualitas Sistem dan Kualitas Layanan Terhadap Kepuasan Pengguna E-Learning Khairani Dwi Hadrina Pohan; Rose Rahmidani
Jurnal Ecogen Vol 4, No 2 (2021): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v4i2.11050

Abstract

The purpose of researche is to know the role of System Quality and Service Quality on User Satisfation student Padang State University. This research used quantitative descriptive method, the population in this research were students Padang State University.Number of samples were decided base on hair et. As many as 100 people and were chosen by using proportional stratified Random Sampling. Data were used is primer data were provided through questionnaire shared to students Padang State University based on predetermined criteria. Analysis method was used is multiple regression by using spss 20. The result of this research shows (1) System Quality have significant affect on User Satisfaction, (2) Service Quality  have significant effect on User Satisfaction.     
Co-Authors Rahmidani, Rose