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All Journal Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration Gadjah Mada International Journal of Business BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Togar M Simatupang
School of Business and Management, Institut Teknologi Bandung, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : The Indonesian Journal of Business Administration

 1 
Fuel Ratio (liter/bcm) Reduction Through Fleet Management Optimization in Open Pit Coal Mining at PT. KPC Ramli, Denastri; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 4, No 10 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract. On Pit Bendili Truck is the most contribution of Total fuel consumption. Its about 72 % of the total consumption. This Research focus on decreasing delays Trucks occurred when unproductive engine running and increase productivity Shovel especially on R9800B that actual productivity (2900 bcm/hr) is under plan (3100 bcm/hr). Queuing Truck is the most unproductive delay in Pit Bendili. Cycle time Truck depends on loading point and dumping point. It is a fix plan from Team Techincal, on this research is not focus on cycle time. Man and Method on operation are other factors that influencing of fuel ratio. The goal of the thesis is find dominant factor and give recommendation to production team in order to reduce fuel ratio until 3,19% from fuel ratio 1.43 ltr/bcm to 1.38 liter/bcm. And potential of cost saving from fuel consumption is US $ 748,985 from May to December 2015.Key words : Fuel Ratio, Shovel, Delay unproductive truck, Queuing, Shovel Productivity, overburden removed 
Pengembangan Model Navigasi Nilai Sosial untuk Mendukung Kerangka Kerja Pengembangan Strategi Organisasi Sosial di Dalam Choeling Indonesia Ledy, Ledy; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 2, No 6 (2013)
Publisher : The Indonesian Journal of Business Administration

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Every social organization has a unique different business model in providing services to the society. The social business model is often derived from a selected strategy. However, the strategy merely directs the social business model to construct its elements by neglecting value related aspects. There is no formal social business model concept that assists any strategy framework used as the basic structure for identifying a business model, especially the value concerned business model. The aim of this research is thus to construct a Social Value Navigation Model to complement a strategy development framework based on the Business Model Canvas and Blue Ocean Strategy. The new model serves as a reliable strategy framework for a social organization to figure out the value aspects of Business Model Canvas and to modify them to fit the social sector. This social value navigation model has been applied at a religious organization and has resulted in appropriate solutions to overcome the weaknesses of the religious organization’s social business model. Keywords: social organization, business model, Social Value Navigation Model, Business Model Canvas, Blue Ocean Strategy
Evaluation and Improvement of Metalurgy Key Performance Indicator at Concentrating Division PT. Freeport Indonesia Arief, Orvelly Prima; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 4, No 10 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract.With the current condition of mining business that highly influenced by the volatility of metal commodity prices including copper and gold, the competition between other companies in the same industry demanded that the production process to be effective in order to achieve higher profit. Maintaining the production process and has a correct performance measurement system is critical. Therefore a key performance indicator need to be evaluated and developed to help monitor the performance of metallurgy department, that will help to achieve the production target. The current key performance indicator system has provided the technical team or metallurgist at the Concentrating division with a tool to track various process parameters on a daily basis. However, there is an opportunity to create a better tool of performance tracking for improved productivity, has a simplicity in its display but containing enough detail for quick troubleshooting of the problems, has a specific performance indicators required for different level of responsibility, and easy to use to monitor the process and help to achieve production target. In order to find the right key performance indicator as required by the metallurgy department, a framework developed from performance measurement concept of total quality management is selected. Because of its ability to be more focused on the improvement of internal business process. The critical success factor are used for the basis of selecting all parameters for the key performance indicator. The critical success factor can be identify and defined based on the mission of the metallurgy department and its business strategies. Combined with mineral processing theory to confirm and select the parameters used for metallurgy key performance indicators. Keywords: Metallurgy, Key Performance Indicators (KPI), Performance Measurement Framework, Critical Success Factor. 
Designing Inventory Management Of Finished Goods At PT Sinkona Indonesia Lestari Zachri, Decky P.; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 2, No 11 (2013)
Publisher : The Indonesian Journal of Business Administration

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Finished goods inventory is very important for all companies, especially companies engaged in the pharmaceutical industry, especially for PT SIL as a manufacturer of quinine and its derivatives. Finished goods inventory at PT SIL in the warehouse are beyond the normal range (> 15000 kg).  Root cause analysis showed the inventory problems at PT SIL were caused by: (i) PT SIL does not have an alternative strategy of pricing in dealing a price war against competitors, (ii) marketing division cannot utilize various types of promotion in marketing the product PT SIL, (iii) supplier from cinchona bark farmers have different product standards of PTPN VIII and importers, (iv) procurement policy of raw material by marketing divisions is improper to maintain sufficient inventory level, and (v) the ability of marketing division to forecast the demand is very low. Alternative solutions obtained by analyzing the situation of the industry internally and externally, by using value chain and five forces framework by Porter to get the TOWS matrix from PT SIL and quinine industry. That will get the strategy to find an alternative solution. Based on some alternative solutions obtained, then the best business solution to resolve high inventory of finished goods are: (i) PT SIL use quality product to fight a price war, (ii) PT SIL can use certain promotional media as a marketing tool, (iii) PT SIL does counseling to the supplier of cinchona bark farmers, (iv) procurement policy of raw material by marketing divisions is proper to maintain sufficient inventory level, and (v) PT SIL can use simple moving average as a method to conduct sales planning considerations. Keywords: supply chain management, quinine industry, inventory finished goods, business strategy. 
Direct Production Cost Improvements at PT. Freeport Indonesia's Concentrating Division Pramono, Karel Yudi; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 4, No 11 (2015)
Publisher : The Indonesian Journal of Business Administration

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AbstractIn an perfect competition market such as one within the mining and metals industry, gaining competitive advantage through production efficiency and cost efficiency is crucial. At PT Freeport Indonesia’s Concentrating division, where the beneficiation process from ore to concentrate is being done, cost control is a big driver to ensure maximum profitability for the company. Unfortunately, it has been identified that from 2009 to 2013, direct production cost within the division has increased by 29.3% at a time where production had declined by 26% and metal prices were also on the decline. A simple Pareto chart analysis was able to identify major cost elemet contributors to the increased expenses. Further detailed analysis using Failure Mode and Effects Analysis (FMEA) within a Focus-Group-Discussion (FGD) forum was done to identify deficiencies within the business processes related to those major contributors. Eight root causes of process deficiencies were identified through this analysis, which cumulatively contained an opportunity to save USD11.2million per year on cost. Eight concurrent solutions were proposed to solve these business process deficiencies, which were focused on fixing business processes to ensure systematic solutions are applied for sustainable results long into the future.Keywords: Concentrator Direct Production Cost, FMEA for Cost, Pareto Analysis for Cost, Grinding Balls Cost 
Collaboration In The Supply Chain of Road Safety System Division (RSSD) at Titan Indonesia to Improve Effectiveness and Efficiency Operational Performance Rahmanda, Anggun; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 1, No 7 (2012)
Publisher : The Indonesian Journal of Business Administration

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The purpose of this paper is to give the root cause and several strategies as a business solution to improve RSS division performance with creating a good business model and strategy of supply chain operation in terms of effectiveness and efficiency of business process division, to improve its operational performance in order to meet its customer needs and wants.Design/methodology/approach – By using The Porter’s 5 Forces analysis to examine the fundamental characteristics and structures. Five forces model of Porter is a framework for evaluating the industrial structure (business threats and opportunities) according to: the effects of rivalry, threat of entry, supplier’s power, buyer’s power, and threat of substitutes. The business issues exploration will be carried out by reviewing inbound supply chain, outbound supply chain, and business process. The root cause analysis of this case study was carried out to illustrate the applicabalityt of the framework.Findings –The findings show that adoption of collaboration in supply chain concept facilitates the chain members to have a broader view to develop and ensure an effective collaboration.Research limitations/implications –The analysis would only cover the time period of 2010 to 2012 as the past data because of the age of the existing division; The analysis only covers in-depth operational performance optimization strategy related to business channels performance that affects the RSSD profitability. Practical implications – The concept of Supply Chain Collaboration can be used by the chain members in the discussion forum to (re)design appropriate settings of the five elements of the architecture that lead to better overall performance.Keywords: Collaborative Supply Chain System, Information Sharing, Incentive Alignment, Decision Synchronization, and Innovative Suply Chain Processes.  
Performance and Maintenance Improvement of UG Electrical Equipment PT. Freeport Indonesia Bosco, Don; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 4, No 10 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Operation movement from Grasberg to Underground requiring UG Electrical, as the sole electrical maintenances and services provider in underground area, to develop the best maintenance plan to improve effectiveness and efficiencies in performing both maintenances and services activity as there would be expansion in working area and additional equipment to be maintained. Business process reengineering approach is taken as guide in developing methodology to rectify and improve current problem in maintenances and services activity. Current situation analysis is done to describing and analyzing the current (as-is) process map, current symptoms and root cause problem, and resources and capability assessment. Desired target is described by analyzing customer needs and determining performance indicator to achieve it.The results of current versus desired target in performance will be used to analyze performance gap for each performance indicator and inhibitors that causing gap in performance. Development of adequate KPI is proposed in order to rectify gap in performance. New internal business process of maintenances and services also will be developed as activity guidance for all functional teams to achieve desired KPI. . Options in data acquisition, namely SAP, SCADA (equipment telemetry), and shift activity report are considered in order to provide adequate information in KPI’s dashboard development. Keywords: Maintenance plan, performance gap, business process, KPI, dashboard.
Inventory Planning for Formula & Enteral Food Supply at Hasan Sadikin Hospital Ardani, Muhamad; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 1, No 9 (2012)
Publisher : The Indonesian Journal of Business Administration

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Nutrition Installation is a unit in hospital that manage nutrition service effectively and efficiently with optimal quality, including procurement, management, and distribution of food, nutrition therapy and nutrition counseling, as well as education and training (Health Ministry of Republic Indonesia). In providing food services for hospital customers, Nutrition Installation experiencing an overstock and stock out problems in formula & enteral food at daily warehouses as Nutrition Installation’s main warehouses.This research will discuss the improvement of inventory planning in main items of formula & enteral food at Nutrition Installation’s daily warehouses. Up until now, inventory planning of formula & enteral food based solely on intuition. This has become main cause of overstock and stockout condition in formula & enteral food.Inventory management that proposed in this final project is fixed order quantity with safety stock using forecasted demand. Forecasted demand is obtained by comparing several methods of forecasting; and from these several methods, exponential smoothing is the best forecasting method because has smallest value of error compared to the other methods. Therefore exponential smoothing method is suitable method to forecast the demand from each items of formula & enteral food supply.The reasult of the research in this final project is a saving from inventory cost about 70,78% a year for Ensure, 48,56% a year for Vitaplus, 62,19% a year for Entrasol, 64,95% a year for Peptisol, 80,21% a year for Pan Enteral, 75,16% a year for Peptamen, 67,33% a year for Pediasure, and 66,14% a year for Anlene; which is 66,80% potential saving from total inventory cost of formula & enteral food supply in one year period.In order to implement inventory management based on inventory planning that appropriate with demand characteristic, there are several steps that will involve related division in Nutrition Installation. First, conducted forecasting training by using calculation technique and computerized calculation using Mocrosoft Excell program. The next step is testing the inventory planning by monitoring the demand’s trend for 2 months and continue evaluation from this test begins.   Keywords: Formula & Enteral Food, Overstock, Stock out, Nutrition Installation, Demand, Forecasting, Fixed Order Quantity with Safety Stock
Warehouse Performance Improvement at Linfox Logistics Indonesia Pratama, Riyan Galuh; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 2, No 7 (2013)
Publisher : The Indonesian Journal of Business Administration

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The objective of this research is to provide alternative solutions for Linfox Logistics Indonesia (LLI) in facing warehouse performance issues. The main warehouse performance indicators called Customer Case Filling on Time (CCFOT) and Case Picking Productivity failed to achieve the target. Several analyses were carried out regarding current dispatch process, value stream mapping, and root causes identification. The results find that much waste occurred in dispatch process. Proposed improvements include reengineering business process and implementing ABC cycle counting. Using Monte Carlo simulation, each solution is examined to find expected lead time and customer case filling on time. Expected cases picking productivity is estimated by eliminating the waste. It is shown that reengineering dispatch process and implementing ABC cycle counting could eliminate all wastes, shorten delivery lead time, and make both KPIs surpass the target. Keywords: warehouse, dispatch process, Monte Carlo simulation, ABC cycle counting, Linfox Logistics Indonesia 
Co-Authors Agung Pascasuseno Akbar Adhiutama Anggun Rahmanda Anjar Setiadi Annisa Purnama Decky P. Zachri Denastri Ramli, Denastri Don Bosco, Don Dwi Larso Evo S Hariandja Faikar Fadhlul Muhshi Franciska Anatasia Gatot Yudoko Indah Victoria Sandroto Josua Todo Dwiputra Siagian Karel Yudi Pramono, Karel Yudi Krishna Permadi Ledy Ledy Muhamad Ardani Orvelly Prima Arief, Orvelly Prima Ramaswami Sridharan Reza A. Nasution Riyan Galuh Pratama Tarigan, Moris Victor Suhandi Wanda Listiani Yuanita Handayati Yuni Ros Bangun