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All Journal Jurnal Teknik Industri
Zuraidah Mohd Zain
School of Industrial Technology - University Science Malaysia
Industrial & Manufacturing Engineering

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BARRIERS IN THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN INDONESIAN MANUFACTURING ORGANIZATIONS Kifayah Amar; Zuraidah Mohd Zain
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Vol. 3 No. 2 (2001): DESEMBER 2001
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (48.574 KB) | DOI: 10.9744/jti.3.2.72-79

Abstract

This study examines the barriers faced by Indonesian manufacturing organizations in the implementation of TQM. Out of a total sample size of 364 selected organizations identified for a multi-response survey, 78 organizations responded. The analysis identified 11 pertinent factors acting as barriers that are most frequently faced by the local organizations. These are issues related to human resource, management, attitude towards quality, organizational culture, interdepartmental relation, material, machine and equipment, information, method and training.
Co-Authors Kifayah Amar