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All Journal International Journal of Supply Chain Management Jurnal Difusi
Eddy Syah Yahya
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Humanities Decision Sciences, Operations Research & Management Education Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences Transportation

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Retail Employees’ Image on Shopping Destination: It’s Impact on Their Behavioural Intention dwi suhartanto; Iwan Mulyawan; Eddy Syah Yahya; Gundur Leo
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

The current development in retail industry shows that there is an intense competition between shopping destinations. In this competitive environment, an imperative strategy to endure and succeed is by developing a unique and favourable destination image. This study examines retail employee image on shopping destination model and its impact on their behaviour intention. This study uses 333 samples of retail employees collected from Bandung, Indonesia. The results verify the cognitive and affective component of image are critical drivers of shopping destination overall image. However, this study suggests that the overall image is not the determinant of behaviour intention. The cognitive image is the only important factor in determining retail employee behaviour intention. Further, this study shows that the differences between staff and manager on the destination image model are insignificant. The implication for retail business managers as part of the supply chain system in retail industry is discussed.
PENINGKATAN KAPASITAS LEMBAGA MELALUI PENGEMBANGAN KOMUNIKASI PEMASARAN GUNA MENDORONG MINAT DONATUR DALAM BERDONASI PADA ISTANA YATIM DHU’AFA Moh Farid Najib; Dedi Saefuloh; Iwan Mulyawan; Eddy Syah Yahya; Tjetjep Djatnika
Jurnal Difusi Vol 3 No 1 (2020): Jurnal Difusi
Publisher : Pusat Penelitian dan Pengabdian Masyarakat (P3M) Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2444.312 KB) | DOI: 10.35313/difusi.v3i1.1946

Abstract

Istana Yatim Dhu’afa (Pesantren Alam Gratis Berbasis Agrobisnis) yang berlokasi di Jalan Sariwangi, Parongpong, Kabupaten Bandung Barat, Provinsi Jawa Barat, menghadapi permasalahan berupa belum memiliki donator tetap dan banyak calon donator yang kurang berminat untuk berdonasi karena Yayasan belum berbadan hukum, maka guna memenuhi kebutuhan pengelolaan para pengurus berjualan dan bercocok tanam demi menghidupi anak-anak asuhnya. Tujuan dari kegiatan ini adalah mengembangkan model komunikasi pemasaran yang dapat meningkatkan minat para donator untuk mendonasikan baik berupa infaq, shodaqoh maupun zakatnya. Kedua permasalahan tersebut adalah Istana Yatim Dhu’afa (Pesantren Alam Gratis Berbasis Agrobisnis) Hasil dari kegitan menunjukkan bahwa model komunikasi pemasaran yang dikembangkan berupa Instagram dan Facebook, disamping mengembangan logo baru yang dijadikanmerek/barand bagi Yayasan sehingga mampu meningkatkan minat untuk berdonasi. Kata kunci: Legalitas, kominikasi pemasaran, minat untuk berdonasi
Co-Authors Dedi Saefuloh DWI SUHARTANTO Gundur Leo Iwan Mulyawan Moh Farid Najib Tjetjep Djatnika