Article Per Year (5 Year)
p-Index From 2019 - 2024
0
P-Index
This Author published in this journals
All Journal JURNAL SISTEM INFORMASI BISNIS
Trismianto Asmo Sutrisno Sutrisno
Program Studi RMIK Politeknik Kesehatan Bhakti Mulia Sukoharjo
Computer Science & IT Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Rancang Bangun Sistem Informasi Pelayanan Kesehatan Berbasis Customer Relationship Management Menggunakan Teknologi Short Message Service (SMS) Sutrisno, Trismianto Asmo Sutrisno; Prahasto, Toni; Suhartono, Suhartono
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 2, No 3 (2012): Volume 2 Nomor 3 Tahun 2012
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21456/vol2iss3pp160-168

Abstract

Recently, there are many hospitals as the health-care services choose to use the concept of Customer Relationship Management (CRM) to build the trust bridges between the hospitals and their patients. The implementation of CRM in health caring, especially for pregnant women needs to do; such as the delivery of information related to the pregnant women to get antenatal care as the scheduled or pregnant women desire to obtain information dealing with their pregnancy. The irrelevant, slow and inaccurate information can cause the health care services given to the patients are not optimal, so that they can reduce patients’ loyalty toward the health-care services. This research resulted health care information system based on Customer Relationship Management using Short Message Service (SMS) technology with case study of health care for pregnant women. The resulted information system is produced by the System Development Life Cycle methodology using the Waterfall model. One of the features produced is the pregnant women will receive a confirmation SMS to obtain antenatal care with a schedule until 28 weeks of their pregnancy check up every four weeks, 28-36 weeks of their pregnancy check up every two weeks, and 36-40 weeks of their pregnancy check up once a week.   Keywords: Pregnant Women, Antenatal Care, Customer Relationship Management, Short Message Service
Co-Authors Pusaka, Semerdanta Toni Prahasto