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All Journal AKURASI: Jurnal Riset Akuntansi dan Keuangan SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Kalbiscientia Jurnal Sains dan Teknologi
HM. Anwar
Sekolah Tinggi Teknologi Informasi NIIT
Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mechanical Engineering

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The Analysis of Service Performance of Indonesia Syariah Bank (BSI) Customer Service To Its Customer’s Satisfaction HM. Anwar
AKURASI: Jurnal Riset Akuntansi dan Keuangan Vol 3 No 3 (2021)
Publisher : LPMP Imperium

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Abstract

Customer service is the face of a bank. So that the quality of service provided affects the perception of bank customers. Bank Syariah Indonesia (BSI) customer service is different from conventional bank customer service. Conventional bank customer service usually looks according to company rules, while customer service at Islamic banks must prioritize Islamic appearance rather than attractiveness. Based on the foregoing, the authors are interested in conducting research on the satisfaction of BSI customers who look Islamic but can provide optimal satisfaction to their customers. This study uses statistical tests such as classical assumptions, hypotheses, correlations and regression with a sample of 100 respondents. The result of this research is that the service performance of BSI's customer service in Ciputat branch has no significant effect on customer satisfaction.
Dampak Gaji Dan Motivasi Kerja Terhadap Produktivitas Guru Madrasah Aliyah HM. Anwar
SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Vol 3 No 3 (2021)
Publisher : LPMP Imperium

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Abstract

The aim of this research is to determine the effect of salary and work motivation on teacher productivity. The conceptual model is a summary of a thought, the relationship between the variables. In this research, the researcher used variables namely, the effect of salary, work motivation, and productivity. With the object of research, namely Madrasah Aliyah “A” teacher. This study uses a quantitative method with saturated sampling technique. Data collection is done by distributing questionnaires via google form to 33 respondents who will be processed using SPSS 25. Based on the results of the research, the following conclusions can be drawn as follows: There is a significant positive effect of salary on teacher productivity at Madrasah Aliyah (Islamic Senior High School) which means that the more appropriate the salary given, the productivity will increase and vice versa. There is a significant positive effect of motivation on teacher productivity at Madrasah Aliyah which means that the more appropriate the motivation given, the productivity will increase and vice versa. There is a significant effect of motivation on teacher productivity at Madrasah Aliyah “A”. Salary and motivation variables can affect productivity by 62.1%.
Aplikasi Penilaian Kinerja Dosen pada Proses Belajar Mengajar Berbasis Web: Studi Pada STTI NIIT HM. Anwar; Ari Santoso
KALBISCIENTIA Jurnal Sains dan Teknologi Vol. 10 No. 1 (2023): Sains dan Teknologi
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbiscientia.v10i1.2097

Abstract

This article writes about making a lecturer performance questionnaire application which is made to make it easier to convey the aspirations of students to the maximum with access that can be done anywhere. Apart from being used as a means of aspiration for students, this application is also useful for monitoring lecturer performance, lecture material, and managing relevant data for admins. This application consists of one page for the user and one page for the admin. The user page only has questionnaire questions, while the admin page can manipulate data such as changing, adding, and deleting questions. On the admin page there is also a menu to view graphs and questionnaire results from users. The results of this application are very useful for improving the performance of the teaching and learning process at the STTI NIIT, Jakarta.
Co-Authors Ari Santoso