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The Effect of Six Sigma on Quality, Innovation Capability and Work Productivity of Tyre Industries Fahmi, Khaerul; Mustofa, Ali; Rochmad, Imbuh; Sulastri, Eva; Wahyuni, Indah Sri; Irwansyah, Irwansyah
Journal of Industrial Engineering & Management Research Vol. 1 No. 1a (2019): December 2019
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1005.102 KB) | DOI: 10.7777/jiemar.v2i1.109

Abstract

- This research is an empirical study on the Tire Industries in Jakarta, Indonesia. The main objective of this research is to analyze the practical and strategic effects of the implementation of Six Sigma on innovation capabilities, work productivity, and quality to customers as part of the comparative and competitive advantages of companies engaged in tire industries. The population of this research is all employees of tyres industries. Sampling using a questionnaire with a simple random sample technique that is distributed to the entire population. The number of incoming and valid questionnaires was 443 samples. Data processing using the SEM method with SmartPLS 3.0 software. From the results of data analysis, it can be seen that all hypotheses are accepted, indicating that the implementation of the Six Sigma has a positive and significant effect on innovation capabilities, work productivity, and quality. Innovation capabilities and employee work productivity also have a positive and significant effect on quality. Another important point is that innovation capability and work productivity have a positive and significant effect as a mediator on the influence relationship between the Six sigma and service quality. This study proposes a model to improve the quality of tyre industries through increasing and strengthening the application of the Six Sigma concept through innovation capabilities and work productivity as a mediator. This research can pave the way for increasing the readiness of employees and companies to face the era of the industrial revolution 4.0.
EFFECT OF ISO 9001:2015, ISO 14001:2015 AND ISO 45001:2018 ON OPERATIONAL PERFORMANCE OF AUTOMOTIVE INDUSTRIES Fahmi, Khaerul; Mustofa, Ali; Rochmad, Imbuh; Sulastri, Eva; Wahyuni, Indah Sri; Irwansyah, Irwansyah
Journal of Industrial Engineering & Management Research Vol. 2 No. 1 (2021): February 2021
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (465.699 KB) | DOI: 10.7777/jiemar.v2i1.110

Abstract

The purpose of this study was to analyze the effect of implementation ISO 9001: 2015 quality management system, ISO 45001: 2018 occupational safety management system on operational performance. The method used in this study is a quantitative method and data processed by structural equation modeling (SEM) using SmartPLS 3.0 software. Data collection by distributing questionnaires online to 220 managers in automotive industries in Indonesia who have implemented ISO 9001, ISO 14001 and ISO 45001 Questionnaire forms were distributed online and the sampling method using snowball sampling. The results of this study are the application of ISO 9001: 2015 quality management system has a positive and significant relationship to manufacturing performance, the application of ISO 14001: 2015 environmental management system has a positive and significant relationship to operational performance, the application of work safety management system ISO 45001: 2018 has a relationship positive and significant impact on operational performance in automotive industries.
Peningkatan Keselamatan Kerja Melalui Pelatihan ISO 45001:2018 Sistem Manajemen Keselamatan dan Kesehatan Kerja Pada Industri Manufaktur di Tangerang Agus Purwanto; Masduki Asbari; Dewiana Novitasari; Khaerul Fahmi; Ali Mustofa; Imbuh Rochmad; Indah Sri Wahyuni
Journal of Community Service and Engagement Vol. 1 No. 02 (2021): October 2021
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v1i02.8

Abstract

Keselamatan dan Kesehatan kerja merupakan hal yang sangat utama dan penting dalam organisasi. Kegiatan pengabdian kepada masyarakat Pelatihan ISO 45001:2018 Sistem Manajemen Keselamatan dan Kesehatan Kerja pada Industri Manufaktur di Tangerang ini bertujuan untuk memberikan pelatihan pengetahuan kepada karyawan industri manufaktur di Tangerang. Kegiatan pelatihan ini secara offline atau tatap muka dilaksanakan pada tanggal 20 Mei 2019 dan diikuti oleh 87 orang karyawan industri manufaktur di Tangerang, sedangkan pemateri berjumlah 1 orang, Materi yang disampaikan mengacu pada judul agenda pelatihan yaitu ISO 45001 versi 2018. Metode pelatihan yang dilaksanakan berupa pemberian materi secara tatap muka oleh pemateri, peserta dapat bertanya secara langsung dan berdiskusi. Pada akhir kegiatan dilakukan dengan sesi tanya jawab sebagai bentuk evaluasinya. Setelah mengikuti pelatihan, para peserta dapat memahami persyaratan dan implementasi ISO 45001:2018 Sistem Manajemen Keselamatan dan Kesehatan Kerja di tempat kerja masing-masing di indikasikan dari nilai evaluasi pretest sebelum pelatihan rata – rata sebesar 41% sedangkan setelah pelatihan nilai post test sebesar rata rata 95%.
Mewujudkan Green Industry dengan Pelatihan ISO 14001:2015 Sistem Manajemen Lingkungan Pada Industri Chemical di Tangerang Agus Purwanto; Masduki Asbari; Dewiana Novitasari; Yoyok Cahyono; Suheri Suheri; Wanto Wanto; Khaerul Fahmi; Ali Mustofa; Imbuh Rochmad; Indah Sri Wahyuni
Journal of Community Service and Engagement Vol. 1 No. 02 (2021): October 2021
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v1i02.11

Abstract

Pengelolaan lingkungan sangat penting bagi industry, kegiatan Pengabdian kepada masyarakat ini berupa Pelatihan ISO 14001:2015 Sistem Manajemen Lingkungan Pada Industri chemical di Tangerang ini bertujuan untuk memberikan pelatihan peningkatan pengetahuan kepada karyawan industri chemical di Tangerang. Kegiatan pelatihan ini secara offline atau tatap muka dilaksanakan pada tanggal 13 April 2019 dan diikuti oleh 67 orang karyawan industri chemical di Tangerang, sedangkan pemateri berjumlah 1 orang, , Materi yang disampaikan mengacu pada judul agenda pelatihan. Metode pelatihan berupa pemberian materi secara tatap muka,Pada akhir kegiatan dilakukan dengan sesi tanya jawab dan ujian tertulis post test sebagai bentuk evaluasinya. Hasil setelah mengikuti pelatihan, para peserta dapat memahami persyaratan dan ISO 14001:2015 Sistem Manajemen Lingkungan di tempat kerja masing-masing.Nilai evaluasi pretest sebelum pelatihan rata rata sebesar 22% sedangkan setelah pelatihan nilai post test sebesar rata rata 91%
Peningkatan Kualitas Produk dengan Pelatihan ISO 9001:2015 Sistem Manajemen Mutu Pada Industri Packaging di Tangerang Agus Purwanto; Masduki Asbari; Dewiana Novitasari; Yoyok Cahyono; Wikrama Wardana; Popong Suryani; Khaerul Fahmi; Ali Mustofa; Imbuh Rochmad; Indah Sri Wahyuni
Journal of Community Service and Engagement Vol. 1 No. 02 (2021): October 2021
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v1i02.12

Abstract

Peningkatan kualitas produk merupakan hal yang utama dalam sebuah industri manufaktur. Aktivitas Pengabdian kepada masyarakat ini berupa Pelatihan ISO 9001:2015 Sistem Manajemen Mutu Pada Industri Packaging di Tangerang ini bertujuan untuk memberikan pelatihan peningkatan pengetahuan kepada karyawan industri Packaging di Tangerang. Kegiatan pelatihan ini secara offline atau tatap muka dilaksanakan pada tanggal 14 Juni 2019 dan diikuti oleh 89 orang karyawan industri Packaging di Tangerang, sedangkan pemateri berjumlah 1 orang, Materi yang disampaikan mengacu pada judul agenda pelatihan . Metode pelatihan berupa pemberian materi secara tatap muka, peserta dapat bertanya secara langsung tanpa perlu berkumpul. Pada akhir kegiatan dilakukan dengan sesi tanya jawab dan ujian tertulis sebagai bentuk evaluasinya. Hasil setelah mengikuti pelatihan, para peserta dapat memahami persyaratan dan ISO 9001:2015 Sistem Manajemen Mutu di tempat kerja masing-masing.Nilai evaluasi pretest sebelum pelatihan rata rata sebesar 21% sedangkan setelah pelatihan nilai post test sebesar rata rata 92%
Hospitals Cusptomer e-loyalty: How The Role of e-service quality, e-recovery service quality and e-satisfaction ? Syahril Syahril; Manorang Sihotang; Rastanto Hadinegoro; Eva Sulastri; Imbuh Rochmad; Yoyok Cahyono; Agus Purwanto
UJoST- Universal Journal of Science and Technology Vol. 1 No. 1 (2022): March 2022
Publisher : Faculty of Science and Technology University of Pramita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (410.27 KB) | DOI: 10.11111/ujost.v1i1.56

Abstract

The results of this study are expected (1) For the scientific aspect, the results of this study are useful for enriching empirical findings regarding the issue of E-Satisfaction and E-Loyalty, it is hoped that conceptual foundations can be found that have methodological implications regarding the delivery of E-Satisfaction and E-Loyalty. (2) For practical purposes, the results of this study can reveal useful information for the provision of quality services on E-Service Quality, and (3) For further researchers, research can encourage further researchers to find other variables that have a dominant influence on E-Service Quality, Satisfaction and customer E-Loyalty. Management Information System and E-commerce where Hospitals have provided E-commerce facilities which include the use of information technology and product marketing. Where this research has the meaning that the current marketing management of Hospitals cannot be separated from the use of technology packaged in the form of E-commerce transactions. Hospitals that have done this can be superior or competitive compared to similar companies that still transact manually, however, such Electronic-based services must be able to satisfy customers by reducing complaints submitted by consumers.