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All Journal Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Komunikasi Toba: Journal of Tourism, Hospitality, and Destination Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Ardhi: Jurnal Pengabdian dalam Negri
Angelia Putriana
Universitas Imelda Medan
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary Other

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Journal : Jurnal Ilmu Komunikasi

 1 
Peran Komunikasi Pemasaran Pengobatan Alternatif dalam Meningkatkan Kepercayaan Masyarakat Angelia Putriana
MUKASI: Jurnal Ilmu Komunikasi Vol. 1 No. 1 (2022): Februari 2022
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.693 KB) | DOI: 10.54259/mukasi.v1i1.427

Abstract

This thesis contains research on the Role of Medicine Marketing Communication Alternative in Increasing Public Trust. This research aims to knowing the role of Accurate Health's alternative medicine marketing communication Center on the blog in increasing patient confidence. This research uses the method qualitative descriptive research, the data collection technique used is interview depth, literature, observation and documentation. Data analysis techniques using reduction, data presentation and drawing conclusions. To test the validity of this research using triangulation by comparing. The subject of this research is Fudin Pang, Akp, S.Psi, M.Psi and Accurate Health Center patients and the object is the role of Accurate Health Center marketing communications on the level of patient trust. The theory that use, communications, marketing communications, communication technology and trust. The results of this study indicate that the role of marketing communication in blogs has good role and very effective because of developing communication technology makes it easier for users to obtain information without looking at the user's status, everyone have also been able to manage existing new media (internet) communication technology and making each user more flexible. Through this research, it is also known that Each patient has their own level of trust and has their own way to convince themselves in their decision to take treatment.before deciding to do alternative medicine at Accurate Health Center.
Analisis Strategi Bisnis di Era Transformasi Digital Angelia Putriana
MUKASI: Jurnal Ilmu Komunikasi Vol. 2 No. 3 (2023): Agustus 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v2i3.2105

Abstract

The era of digital transformation has changed the way many businesses operate, communicate and compete. In this era, businesses need to develop relevant strategies to remain competitive. Contemporary businesses are undergoing digital transformation, the role of a viable strategy has become very important for any company. There are various important aspects to focus on when developing a digital business strategy: primarily, increasing the scope of business operations as well as implementing the latest IT solutions to make this strategy a long-term “scale-up” plan intended to maintain the company's viability, performance and contribute to the achievement of Development Goals Sustainable (SDGs). The purpose of this article is to analyze the development of efficient business strategies in the digital era. The method used in this analysis is a qualitative descriptive method. The results of this discussion show that in the era of the “new economy” and the digital transformation that accompanies it, an innovative digital business strategy based on advanced IT solutions and aligned with the SDGs is a great opportunity for companies to deviate from competitors and gain a competitive advantage
Daya Ikat Perjanjian Jual Beli dalam Marketplace Shopee Dengan Sistem Pembayaran Cash On Delivery (COD) Angelia Putriana
MUKASI: Jurnal Ilmu Komunikasi Vol. 1 No. 4 (2022): November 2022
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v1i4.2106

Abstract

The era of digital transformation has changed the way many businesses operate, communicate and compete. In this era, businesses need to develop relevant strategies to remain competitive. Contemporary businesses are undergoing digital transformation, the role of a viable strategy has become very important for any company. There are various important aspects to focus on when developing a digital business strategy: primarily, increasing the scope of business operations as well as implementing the latest IT solutions to make this strategy a long-term “scale-up” plan intended to maintain the company's viability, performance and contribute to the achievement of Development Goals Sustainable (SDGs). The purpose of this article is to analyze the development of efficient business strategies in the digital era. The method used in this analysis is a qualitative descriptive method. The results of this discussion show that in the era of the “new economy” and the digital transformation that accompanies it, an innovative digital business strategy based on advanced IT solutions and aligned with the SDGs is a great opportunity for companies to deviate from competitors and gain a competitive advantage.
Gambaran Komunikasi Interpersonal Petugas Pendaftaran Pasien Terhadap Kepuasan Pelayanan di Puskesmas Kota Matsum Angelia Putriana; Andi Mei Putra Mendrofa
MUKASI: Jurnal Ilmu Komunikasi Vol. 2 No. 4 (2023): November 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v2i4.2110

Abstract

Interpersonal communication or interpersonal communication is communication that refers to the process of closeness, the intimacy of the communication, with the aim of the message conveyed having a direct effect, therefore interpersonal communication begins with a psychological approach, building closeness and intimacy. Satisfaction or dissatisfaction is a conclusion from the interaction between expectations and experience after using the services or services provided. This research took place from May to September at the Matsum City Health Center. This research method is descriptive qualitative with purposive sampling data collection technique is a scientific observation and is carried out carefully and carefully so that the results become more accurate and precise which aims to see the description of interpersonal communication of patient registration officers on service satisfaction at the Matsum City Health Center. The subjects of this study were registration officers and patients who interacted with each other during the registration process. The collection methods used were interviews and observation. Based on this study, the description of interpersonal communication carried out by the registration officer to the patient is in accordance with the SOP (Standard Operating Procedure), Interpersonal communication between the registration officer and the patient is intertwined with several questions from the registration officer who make the patient feel cared for so that from this communication a sense of satisfaction arises in the patient. This study suggests to further improve the communication of registration officers interpersonal communication that is more effective, so as to maintain the satisfaction of patients seeking treatment at the Matsum City Health Center.
Co-Authors Afifah Roselini Pasaribu Andi Mei Putra Mendrofa Apriliani Lase Chairiza Azmi Erlindai Erlindai Purba Jayanti Pratiwi Merry Moy Mita Mery Moy Mita Sabam Syahputra Manurung Siti Aisyah