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All Journal Jurnal RAP Suksma: Jurnal Psikologi Universitas Sanata Dharma
Minta Istono
Universitas Sanata Dharma
Humanities Economics, Econometrics & Finance Education Neuroscience Public Health

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PENGARUH LEADER MEMBER EXCHANGE (LMX) DAN SENSE OF POWER TERHADAP VOICE BEHAVIOR Minta Istono
Jurnal RAP (Riset Aktual Psikologi Universitas Negeri Padang) Vol 13, No 1 (2022)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/rapun.v13i1.111092

Abstract

This study has examined the affect of leader-member exchange (LMX) and sense of power to employee voice behavior. Employees were required to fill up online questionnaires to measure leader-member exchange (LMX), sense of power and voice behavior. This study used a regression analysis to test the hypothesis in a sample of 232 employees. The results show that the leader-member exchange and sense of power effect employee behavior. The finding provides evidence that the higher the quality of the leader-member exchange (LMX) and a high sense of power in employees will affect the willingness of employees to give their information, ideas and inputs. Moreover, this study discusses practical implications for how employees want to speak up and suggests future research.
Pengaruh Banyaknya Informasi, Kualitas Informasi, Kredibilitas Sumber e-WOM terhadap Niat Membeli Produk Fashion Online pada Generasi Milenial Servasia Petra Rosari Yusandani; Minta Istono
Suksma: Jurnal Psikologi Universitas Sanata Dharma Vol 2, No 2 (2021)
Publisher : Fakultas Psikologi Universitas Sanata Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3235.424 KB) | DOI: 10.24071/suksma.v2i2.4326

Abstract

Abstract.This study aims to determine the correlation between perceptions of electronic- word-of-mouth (e-WOM) with the intention of buying online fashion products among the millennial generation. The hypothesis of the proposed research is the positive and significant correlation between the variables of perceptions of e-WOM with the intention of buying online fashion products among the millennial generation. The subjects in this study were 684 people born in 1980-2000 who has no prior access or purchase of fashion products online and read the reviews or reviews online about fashion products. The data was collected by distributing a questionnaire study that contains scaled perceptions of e-WOM (21 items, 0.885) and purchase intention scale of online fashion products (4 items, ). The test results showed the assumption that the data are not eligible for normality but were qualified for linearity. The data analysis was performed using Spearman's rho method. Test results analysis shows that the variable perceptions of e-WOM positively correlated with the intention of buying online fashion products. Both of these variables have a correlation coefficient of r = 0.227 and the value of significance p = 0.000. Each dimension in the variable perceptions of e-WOM positively correlated with the intention of buying online fashion products. Dimensions credibility of e-WOM has a correlation coefficient of r = 0.221 and the value of significance (p = 0.000), the dimensions of the quality of e-WOM has a correlation coefficient of r = 0.239 and the value of significance (p = 0.000), and the dimensions of the quantity of e-WOM has a value the correlation coefficient r = 0.123 and the value of significance (p = 0.000). 
Hubungan Beban Kerja dengan Kualitas Pelayanan Kesehatan pada Dokter Instalasi Gawat Darurat Anastasia Tiara Putri; Minta Istono
Suksma: Jurnal Psikologi Universitas Sanata Dharma Vol 3, No 1 (2022)
Publisher : Fakultas Psikologi Universitas Sanata Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2809.991 KB) | DOI: 10.24071/suksma.v3i1.4720

Abstract

This study aims to empirically examine the correlation between doctors’ workload and healthcare service quality in the emergency department. The proposed research hypothesis shows that there is negative and significant correlation between doctors’ workload and healthcare service quality in the emergency department. Subjects in this study were 50 doctors and 134 nurses in the emergency department from six hospitals. The data were collected by distributing questionnaires, those are adaptations of NASA-Task Load Index Scale (α = 0,892) and Healthcare Service Quality Scale (α = 0,985). The analysis results showed that the data were normal but not linear. Instead of the data were not linear, hypothesis analysis was still carried out with Pearson Product Moment which requires normality of the data. The analysis showed that doctors’ workload didn’t correlate significantly with doctors’ healthcare service quality (p = 0,289), but those variable have negative correlation even though it is very low (r = -0,080). It can be concluded that the alternative hypothesis is rejected and the nol hypothesis is accepted. Keywords: Workload, Emergency Department Doctors, Healthcare Service Quality
Co-Authors Anastasia Tiara Putri Servasia Petra Rosari Yusandani