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PENGARUH REPUTATION DAN WEBSITE QUALITY TERHADAP CONSUMER’S EMOTION, PERCEIVED RISK, DAN PURCHASE INTENTION PADA E-COMMERCE BLANJA.COM Rizaldi, Muhammad; Widodo, Teguh
Almana : Jurnal Manajemen dan Bisnis Vol 3 No 2 (2019): Vol. 3 No.2/ Agustus 2019
Publisher : Management Study Program, Faculty of Economics and Business, Langlangbuana University Bandung

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Abstract

  Tingginya pertumbuhan pengguna e-commerce di Indonesia dimanfaatkan oleh PT. Telekomunikasi Indonesia dengan membuat sebuah e-commerce hasil kerjasama dengan eBay yang bernama BLANJA.COM. Perusahaan yang resmi diluncurkan  pada tahun 2014 ini siap untuk memberikan kemudahan bagi masyarakat Indonesia dalam berbelanja digital serta membantu Usaha Kecil Menengah (UKM) di Indonesia untuk dapat memasarkan produk secara nasional. Tujuan penelitian ini untuk mengukur pengaruh reputasi dan kualitas situs web terhadap emosi konsumen, risiko yang dirasakan, dan niat beli pada e-commerce BLANJA.COM. Metode yang digunakan adalah Structural Equation Modelling (SEM). Jenis penelitian yang digunakan adalah kausal yang menggunakan metode kuantitatif. Sampel yang digunakan sebanyak 275 responden dengan teknik nonprobability sampling dalam menentukan sampel penelitian dengan kuesioner sebagai alat pengumpulan data dan kemudian diolah menggunakan LISREL 8.80. Hasil dari penelitian ini mengungkapkan bahwa reputasi, desain situs web, keamanan/privasi, dan pemenuhan kebutuhan berpengaruh positif dan signifikan terhadap emosi konsumen. Reputasi, desain situs web, pelayanan pelanggan, pemenuhan kebutuhan, dan kemanan privasi berpengaruh negatif dan signifikan terhadap risiko yang dirasakan. Emosi konsumen dan risiko yang dirasakan berpengaruh signifikan terhadap minat beli pada e-commerce BLANJA.COM dengan emosi konsumen dan risiko yang dirasakan dapat menjelaskan 72% varian dari minat beli, sedangkan sisanya 28% dijelaskan faktor lain diluar penelitian.
Repurchase Intentions on Zalora Indonesia: The Role of Trust, E-Commerce, and Product Evaluation Widodo, Teguh; Utami, Ni Kadek Wahyu
JURNAL MANAJEMEN BISNIS Vol 8 No 2 (2021): September - Manajemen Bisnis
Publisher : Pusat Penerbitan dan Publikasi Ilmiah Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v8i2.899

Abstract

The purpose of this study is to explore the impact of trust and e-commerce components, as well as the component of product evaluation, on repurchase intentions at Zalora Indonesia. Adoption of e-commerce is influenced by perceptions of no risk, perceived benefits, and web reputation, while product evaluation is influenced by perceptions of perceived value, product quality, and perceived competitive pricing. For 272 respondents who were distributed via an online questionnaire, convenience sampling with a non-probability sampling technique was used. The test was conducted using the software SmartPLS 3.2.9. The study's findings indicated that the component variables associated with e-commerce adoption were perceived as non-risky and had no effect on repurchase intentions. Perceived benefits and perceived value have the greatest influence on repurchase intention, while perceived trust online has the least. The study's findings have significant implications for understanding how technology adoption and product evaluation can influence repurchase intention.
Menyelidiki Peran Perceived Value dalam Mengintervensi Pengaruh E-Service Quality dan E- Recovery Service Quality terhadap Loyalty Intention (Studi pada Bukalapak) Soni Tia Kurniawan; Teguh Widodo
Jurnal Ekonomi Vol 27, No 3 (2019)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (928.383 KB) | DOI: 10.31258/je.27.3.p.325-339

Abstract

The purpose of this study is to investigate the role of perceived value in interfering with the influence of e-service quality and e-recovery service quality on Bukalapak users' loyalty intention. The population used in this study were all Bukalapak users in Indonesia. This study uses non probability sampling techniques by means of convenience sampling. The sample in this study amounted to 291 Bukalapak users. The technique of collecting data uses a questionnaire containing questions based on the variables studied. From the questionnaire obtained, the validity test, reliability test and Goodness-of-fitness test were conducted. The data analysis technique used in this research is structural equation modeling (SEM) LISREL 8.8. The results of the study conclude that: 1) e- service quality does not have a positive and significant effect on perceived value; 2) e-recovery service quality has a positive and significant effect on perceived value; 3) perceived value does not play a role in increasing the influence of e-service quality on loyalty intention; 4) e-service 1uality has a positive but not significant effect on loyalty intention; 5) perceived value has a positive and significant effect on loyalty intention; 6) e-recovery service quality has no significant positive effect on loyalty intention.
DEVELOPMENT OF NATURAL TOURISM OBJECT IN KOMODO NATIONAL PARK, WEST MANGGARAI REGENCY, EAST NUSA TENGGARA PROVINCE Azmi Rahman; Teguh Widodo
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

                                                                   Development is a way carried out for the management of attractions in order to increase the attraction offered, in order to develop to increase the number of visits. The purpose of this research to find out what are the potential tourist attractions in the Komodo National Park and to find out how the development of natural tourism objects in Komodo National Park, West Manggarai Regency, East Nusa Tenggara Province. This research adopted a qualitative method with an observative approach, the subjects of this research were the Head of the National Park Management Section Resort, Staff of the National Park Management Section, Ranger, Tour Operators, Tour Guides and tourists visiting the Komodo National Park. Data collections were done by observation, interview and documentation. Data analysis was performed by data reduction, data presentation, and conclusion drawing. The results of research drawn from the development of nature tourism from the product sides are In Situ, Total Experiences, Perishable and Non Recoverable. From observations made by the author, it seems to have proceeded on its own because several factors that become innovations, but there are still some developments that haven’t been carried out as well as possible. As for some inhibiting factors in this research in the form of problems with control so that the difficult of spatial and bureaucratic arrangements hasn’t been arranged. For this reason, writing about development of natural attractions in the Komodo National Park is expected to be a reference for relevant National Park Management section. Keywords : development, natural attractions, in terms of products, national park 
SECTION LAUNDRY PERFORMANCE IN GRAND JATRA HOTEL PEKANBARU Filda Fransisca; Teguh Widodo
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi I Januari - Juni 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted at the Grand Jatra Hotel Pekanbaru, the purpose of this study was to determine the performance carried out by the laundry section in Grand Jatra Hotel Pekanbaru City. The sample in this study was 94 respondents, data analysis in this study was quantitative by using a hypothesis test (t test and coefficient of determination). Based on the results of the analysis using the SPSS program it is proven that together the ability, motivation and opportunity factors greatly influence the performance of the laundry section. This is evidenced by the ability variable with a T count of 3,115 (>) from T table 1.99, motivation variable with T count 3.656 (>) from T table 1.99, opportunity variable with T count 2.510 (>) from T table 1.99. Simultaneously the factors consisting of 3 variables as explained in the framework of thinking in this study, where the independent variables significantly influence the performance of the laundry section at the Grand Jatra Hotel Pekanbaru. R value of 0.849, means the closeness relationship together between the dependent variable and the independent variable is very good because R is between 0.80-1,000. Adjusted R Square value of 0.701, which means 70.1% of the ability, motivation and opportunity variables that affect the performance of the laundry section in the grand Jatra Hotel Pekanbaru, while the rest (100% -70.1% = 29.9%) is influenced by other causes not examined in this study.Keywords: Performance, Laundry Section, Grand Jatra Hotel, Pekanbaru City
PELAKSANAAN PENDEKATAN DISIPLIN KERJA PADA KARYAWAN KITCHEN ALPHA HOTEL PEKANBARU Agus Setia Ningsih; Teguh Widodo
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Alpha Hotel under the management of PT. Satu Enam Delapan Bersama  that is scattered in a very strategic area in Pekanbaru, namely on Jalan Haji Imam Munandar No. 17, which is about 10 to 15 minutes from the Sultan Syarif Kasim II International Airport, Pekanbaru. Alpha Hotel was established on February 27, 2012 and is recorded in AKTA number 45, validated at the SUTRISNO ARSJAD, SH notary office. This hotel is a branch of Alpha Inn Hotel located in Medan, North Sumatra. Alpha Hotel Pekanbaru began operating as of December 14, 2013. The importance of implementing a work discipline approach to employees of the kitcheen Alpha Hotel Pekanbaru. Work discipline is the work ability of a person who is regularly, persistenly diligent and works in accordance with predetermined rules. This study uses qualitative methods, the implementation discussed in the case is modern discipline, traditional disciplionary approaches, and displinary approaches with objectives and factors that influence employees in obeying the rules and applying discipline in working at Alpha Hotel Pekanbaru. While the data collection techniques in this study used in- depth interview and documentation. Who became the key informants in this study were  kitchen employees. Based on the result of research conducted, the overall results of the interviews said that kitchen employees work discipline was still increasing.  Keywords : Implementation, Approach, Work discipline, Kitchen.
THE TOURIST MOTIVATION OF LINGGAM CAHAYA’S MUSEUM IN LINGGA DISTRICT ON RIAU ISLAND Sri Juniarti; Teguh Widodo
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi I Januari - Juni 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Respon in the world of tourism is the opinion of way of view of visitors and tourists in understanding a tourist destination. This research was conducted inlinggam cahaya’ Museum on Muhammad Yusuf, Daikstreet, lingga district kepulauan riau- indonesia. this study aims to determine the response tourists motivation of linggam cahaya museum. this research uses quantitative descriptive method to process the data obtained in the field through interviews, observations and questionnaires. all the information collected and studied to become a unified whole (Sugiyono 2000). As for the sample in research 100 respondent. The determinantion of respondents with accidental sampling.Data collection techniques used are observations, interviews, questionnaires, using Likert scale as a measuring tool. Based on the results of research that has been donethe implementation of respontourists motivation of linggam cahaya museumwith sub variablethe main Attraction, Motivation and responsibilities with good category conclusions. Keywords :Motivation, Respon of Tourists,and Museum
Variabel Keragaman Produk dan Lokasi yang Mempengaruhi Keputusan Berbelanja Konsumen Teguh Widodo
Akutansi Bisnis & Manajemen ( ABM ) Vol 22 No 1 (2015): April
Publisher : STIE Malangkucecwara

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Abstract

Lots of companies are trying to take advantage of business opportunities that exist with the right marketing strategy. Seeing the business world is increasingly rapidly followed by increasing competition in today's business makes the company had to rethink the company's marketing strategy is critical. This study aims to determine the effect of the diversity of products and location toward consumer shopping decisions. Data was collected by distributing questionnaires, a study conducted on 100 respondents in the sample of consumers who shop in Alfamidi Jl. Soekarno Hatta in Malang. The results showed that the diversity of products (X1) and location (X2) simultaneously significant effect on consumer decision variables shopping (Y). From R2 value indicates that consumers shopping for the decision variables (Y) is explained by diversity of products (X1) and location variable (X2), while the remaining explained by other variables beyond independent variables studied.
Menelusuri Tingkat Pengetahuan Kesehatan Reproduksi Remaja : Studi di Kabupaten Sijunjung Yessi Kartalina; Teguh Widodo
Jurnal Sosiologi Andalas Vol 6 No 2 (2020)
Publisher : Department of Sociology, Faculty of Social and Political Sciences, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jsa.6.2.79-90.2020

Abstract

Adolesence, in physchological term is called transitition period. They are seeking self-identity. Most of them start to attract to the opposite sex. Then they try to approach acquaintances to dating and even have sexual intercourse. On the other hand, limited sexual knowledge coupled with the souls of adolescents who are still out of control, their emotions can lead to promiscuity which is considered bad in Eastern customary arrangements. On the health side, promiscuity which leads to unwanted pregnancies is thought to increase the risk of death for mothers and their babies. This study tries to trace the level of knowledge of reproductive health among adolescents and to obtain information on the extent of their attitudes and behavior towards sexuality towards the opposite sex. The data sample collection is purposive towards 800 junior high and high school students who have a Youth Information and Counseling Center (PIK-R). The analysis was carried out descriptively by looking at the frequency distribution. The results showed that adolescents' knowledge of fertility was still low (2.5%) but they knew (63%) that sexual intercourse can lead to pregnancy. Information about reproductive health obtained by adolescents mostly from electronic media and health workers (82%). The recommendations of this study emphasize the intensity of family planning officers and school teachers in providing knowledge of reproductive health periodically to new students entering school.
SEKTOR INFORMAL PENJUAL ES TEBU DIDESA BUKIT PEDUSUNAN KECAMATAN KUANTAN MUDIK KABUPATEN KUANTAN SINGINGI Alni Fitri; Teguh Widodo
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi I Januari - Juni 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The informal sector is a business that has a small scale with the aim of getting a job or job vacancy in order to earn income and not under the auspices of the government. This study serves to describe the survival strategy of the ice cane seller in the village of Bukit Pedusunan, Kuantan Mudik District, Kuantan Singingi Regency, where the ice cane seller uses his family members to help sell so that they no longer hire employees, increase working hours, and look for crowds in trading so that their needs life can be fulfilled. In addition, they also save on expenses, save the rest of the trade, and add to the network. Good network with sugarcane suppliers, fellow sellers, with buyers, and with the surrounding community. This research uses descriptive qualitative research method. Data collection techniques using observation, documentation, and in-depth interviews. The results of the research obtained, the researchers said that even though they only sell sugarcane ice on the sidewalk, they can still survive and meet the needs of their families and the cost of education for their children.  Keywords: Informal Sector, Survival Strategy, Family Needs