Claim Missing Document
Check
Articles

Found 3 Documents
Search

INFLUENCE OFSERVICEQUALITY, PRODUCT QUALITY THROUGHCUSTOMERSATISFACTION OFCUSTOMERLOYALTY IN JAMOO RESTAURANT SURABAYA WIJAYA, IRWAN
Kajian Ilmiah Mahasiswa Manajemen Vol 2, No 4 (2013)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (63.024 KB)

Abstract

The purposed of this studyis to examine the effect of service quality, product quality through customer satisfaction to customer loyalty in Jamoo restaurant in Surabaya. In this study two independent variables assessed to measure customer satisfaction and loyalty as the dependent variable. This study uses SEM analysis to analyze service quality, product quality through customer satisfaction to customer loyalty. While the sampling technique in this study using purposive sampling method, so that the sample used in this study were 150 respondents. The conclusion of this study is that ssignificant effect on service quality and customer satisfaction, while product quality have no significant effect on customer satisfaction, customer satisfaction have significant effect on customer loyalty. Service quality through customer satisfaction can affect customer loyalty. Product quality through customer satisfaction can affect customer loyalty.
KARAKTERANATOMI GALUR-GALUR HARAPAN KEDELAI (Glycine max L. Merill) TAHAN Cowpea Mild Mottle Virus (CpMMV) Wijaya, Irwan; Zubaidah, Siti; Kuswantoro, Heru
Bioedukasi Jurnal Pendidikan Biologi Vol 7, No 1 (2016)
Publisher : UNIVERSITAS MUHAMMADIYAH METRO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Soybean  is a staple commodities agricultural in Indonesia, but the production of soybean in Indonesia is still low due to the attacks of disease caused by infection of CpMMV. This research was conducted to study anatomical characteristics of the 10 soybean  linesto CpMMV and two superior varieties.The research was conducted atJambegede Research Station, Indonesian Legume and Tuber Crops Research Institute, Malang andlaboratory of genetics, State University of Malang  to observe the anatomy of leaf include the length, width, and number of stomata and the length and number of trikoma.The test was analyzed using one-way ANOVA. Results of the analysis showed significance > α (0.05) on each character, this indicates there is no difference in the character of both stomata and trikoma on 10 soybeanslines to CpMMVand two varieties superior.Kata kunci: Anatomi, kedelai, CpMMV
KARAKTERANATOMI GALUR-GALUR HARAPAN KEDELAI (Glycine max L. Merill) TAHAN Cowpea Mild Mottle Virus (CpMMV) Irwan Wijaya; Siti Zubaidah; Heru Kuswantoro
Bioedukasi Jurnal Pendidikan Biologi Vol 7, No 1 (2016): MEI, 2016
Publisher : UNIVERSITAS MUHAMMADIYAH METRO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/bioedukasi.v7i1.486

Abstract