Articles
Analysis of Customary Institutions’ Position and Roles in Business Permission Bureaucracy: Case of Bali
Buddi Wibowo;
Bagus Adhi Luthfi;
Anas Lutfi
MIMBAR (Jurnal Sosial dan Pembangunan) Volume 32, No. 2, Year 2016 [Accredited by Ristekdikti]
Publisher : Universitas Islam Bandung
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DOI: 10.29313/mimbar.v32i2.1843
Uneven investment activities distribution in Bali result in economic disparity which causes not only social tension but also endanger cultural heritage. Preservation of Balinese culture could be threatened if economic and business activities are not managed properly and in line with efforts to preserve the culture of Bali in the long term. This study aims to assess the empirical and normative sociological legal jurisdiction over existing regulations related to economic and business activities in the Province of Bali which can be considered a potential threat to the preservation of Balinese culture and tradition. Based on the problem mapping that is the result of the empirical and normative juridical study, we are able to do the analysis of regulatory and institutional rearrangement of business and investment permission bureaucracy in the Bali province by considering the preservation of cultural and traditional law enforcement in Bali.
Analisis Kelayakan Pengembangan Proyek Apartemen Citralake Suites - Citra Garden City
Noor Achyar Sulthoni;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 4, No 2 (2020): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v4i2.7514
The population density in the capital has increased from year to years, this situation used by PT CD as a business tool in the property sector. A kind of research is needed to find out whether the development of this land is profitable or not, by conducting a Business Feasibility Analysis. Investment decision analysis is done by using 3 (three) main calculation methods. From the results of research conducted by the author, it is obtained as follows in :In the payback period, sales are up to 2018, reaching 60%, so this project is feasible to be acceptedNet Present Value Analysis, From the results of calculations, NPV cash inflow is still far greater than the NPV cash outflow means that according to the NPV assessment that this project is considered very feasible to be carried outThe Internal Rate of Return (IRR) is a feasible project because the IRR is a normal and optimistic alternative. greater than the Weighted average cost of capital (WACC)Based on the results of the analysis and calculations carried out by the author in relation to project, the general investment investment is considered very feasible and beneficial not only to the developer but also consumers who buy apartment units on the project. Paying attention to what has been analyzed and discussed, the author's suggestion is to re-check cashflow by considering finding alternative funding with an improved loan. so that the cost of capital is small and profits increase.
Pengaruh Citra Perusahaan, Kualitas Layanan dan Kepuasan Nasabah terhadap Loyalitas Penggunaan BNI Mobile Banking (Studi Kasus BNI Kantor Cabang Harmoni)
Kaledin Siadari;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 5, No 2 (2021): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v5i2.11223
The purpose of this research is to find out the effect of corporate image, service quality, and customer satisfaction on the loyalty of BNI Mobile Banking use. The sampling technique used in this research is nonprobability sampling by accidental sampling using a quantitative approach by distributing questionnaires to 100 respondents. The data analysis method used in this research is multiple regression analysis. For operational variables using the Likert scale method of validity used a computer measuring instrument that is SPSS 26.0. The results showed that all independent variables have a simultaneous effect on the loyalty of BNI Mobile Banking usage positively and also have a positive effect on the loyalty of BNI Mobile Banking usage. Thus, corporate image, service quality, and customer satisfaction have positive affect and significance on the loyalty of BNI Mobile Banking usage, where the corporate image is the most dominant variable with a value of 0.342. Penelitian ini bertujuan untuk mengetahui pengaruh citra perusahaan, kualitas layanan dan kepuasan nasabah terhadap loyalitas penggunaan BNI Mobile Banking. Teknik pengambilan sampel menggunakan nonprobability sampling dengan cara accidental sampling, pendekatan kuantitatif dilakukan dengan cara menyebarkan kuesioner kepada 100 responden. Metode analisis data yang digunakan adalah analisis regeresi linear berganda, dan untuk operasional variabel menggunakan skala Likert dengan bantuan SPSS 26.0. Hasil penelitian menunjukkan bahwa semua variabel independen secara bersama-sama berpengaruh positif dan signifikan terhadap loyalitas penggunaan Mobile Banking dan juga berpengaruh positif dan signifikan secara individual terhadap loyalitas penggunaan Mobile Banking. Citra perusahaan merupakan variabel yang paling dominan dalam penelitian dengan nilai sebesar 0.342.
Pengaruh Persepsi Kemudahan, Persepsi Kegunaan, Persepsi Keuntungan terhadap Penggunaan Nyata dengan Minat Penggunaan sebagai Variabel Mediasi pada Masyarakat Generasi X dalam Menggunakan Sistem Electronic Money DANA
Robbie Robbie;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 5, No 6 (2021): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v5i6.15023
This research was conducted to know the effect of perceived ease of use, perceived usefulness, and perceived benefit on interest in the use and its impact on real use in X generation society in using the DANA electronic money system. The research method used is quantitative research methods. The data collection method used was a questionnaire distributed to 100 DANA users who were born in generation X. The data processing method used in this study was Partial Least Square. The results showed that perceived ease of use had no effect on interest in the use and through mediation also did not affect real use decisions. Meanwhile, the perceived usefulness and benefit perception influence the use interest and through mediation also influence the real use decision. Penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh persepsi kemudahan penggunaan, persepsi kegunaan dan manfaat terhadap minat pakai serta pengaruhnya terhadap penggunaan nyata pada masyarakat generasi X dalam menggunakan sistem uang elektronik DANA. Metode penelitian yang digunakan adalah metode penelitian kuantitatif. Metode pengumpulan data yang digunakan adalah kuesioner yang disebarkan kepada 100 pengguna DANA yang lahir pada angkatan X. Metode pengolahan data yang digunakan dalam penelitian ini adalah Partial Least Square. Hasil penelitian menunjukkan bahwa persepsi kemudahan penggunaan tidak berpengaruh terhadap minat penggunaan dan melalui mediasi juga tidak berpengaruh pada keputusan penggunaan nyata. Sedangkan persepsi kegunaan dan manfaat mempengaruhi kepentingan penggunaan dan melalui mediasi juga mempengaruhi keputusan penggunaan yang sebenarnya.
Strategi Pemasaran Dalam Rangka Meningkatkan Penjualan Benq Interactive Flat Panel
Mike Avelinus Thendry dan Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 2, No 2 (2018): Jurnal Manajemen Bisnis Dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v2i2.4830
Technological developments currently occur in several fields such as technological developments in the field of presentation. The latest presentation technology today is by using interactive flat panel where with this technology can provide a very good experience to its users. The purpose of the research is to obtain a description of marketing strategic steps that should be done by PT Datascrip in an effort to increase sales from Benq interactive flat panel and assess the extent to which the effectiveness of marketing strategies applied. The method used in this research is by qualitative descriptive method and by doing SWOT analysis (EFE and IFE matrix). The results of the EFE and IFE matrix analysis show that BenQ interactive flat panel products in overcoming threats are above average or show that BenQ interactive flat panel products have the ability to reach existing opportunities and internal management of PT Datascrip has strong enough capital to compete with competitors. The conclusion of this research is marketing strategy that can be done that is market development strategy, market penetration, and product development.
Pembentukan Portfolio Optimal Untuk Berinvestasi pada Saham Perusahaan Perbankan di Bursa Efek Indonesia dengan Metode Sharpe, Treynor dan Jensen Periode 2013-2017
Wilson Wihardi;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 4, No 3 (2020): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v4i3.7920
The aim of this research is to find out the performance of the banking company stocks in Indonesia Stock Exchange, and which stocks is the best to form out a portfolio. The measurement in used is Sharpe Index, Treynor Index, and Jensen Index. The object in this research is the 10 banking companies with biggest capitalization in Indonesia Stock exchange due on 31 December 2017 or the last day of trading day in 2017. The conclusion of this research are the best banking company stocks based on Sharpe Indes is BBCA, based on Treynor Index is MEGA, and based on Jensen Index is BJBR. The Optimum Portfolio is consisted of 79,4 % BBCA, 16,9 % MEGA, and 3,7 % BJBR. Expected Return of this portfolio is 18,98 % per year and standard Deviation 7,2 %.
Analisis Pengaruh Kelengkapan Fitur dan Desain Navigasi Aplikasi Perbankan Berbasis Mobile Terhadap User Experience Nasabah Individu pada PT Bank Central Asia Tbk
Andrian Harinata;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 4, No 4 (2020): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v4i4.8671
The goal of this research was to find whether feature completeness and navigation design of mobile banking applications developed by PT Bank Central Asia Tbk have a significant impact to its individual customers' user experience. This research was conducted by using questionnaire, in which the population was all the individual customers of PT Bank Central Asia Tbk, while the sample was the 162 (one hundred and sixty-two) respondents who submitted the questionnaire. By using the multiple regression analysis and hypothesis test, it was found that both feature completeness and navigation design of mobile banking applications developed by PT Bank Central Asia Tbk have a positive and significant impact to its individual customers' user experience.
Analisis Pengukuran Kinerja Perusahaan PT XYZ dengan Menggunakan Metode Balanced Scorecard
Yakobus Teofilus;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 1, No 1 (2017): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v1i1.4743
The business environment today in Indonesia is shifting to a whole new level of measuring its performances. Rather than only one financial perspective which causes evaluating the customer's needs, the internal processes, and the human resources separately, the company must have a comprehensive tool to link its vision and missions into strategies that can be implemented and measured. This research aims to analyze and explore the linkage of vision, missions into strategy map, also a measurement of performances at the company using SWOT analysis, TOWS analysis, IE matrix, and Balanced Scorecard analysis. This research presents that balanced scorecard measurement could give benefits by exploring the non-financial perspectives that enable the company to create strategic alignment between strategic objectives that link the company’s vision and missions into strategic outcomes and performance driver so can boost the company’s performance.
Pengaruh Kualitas Pelayanan dan Perceived Value terhadap Loyalitas Pasien: Kepuasan Pasien sebagai Mediasi
Ivy Vania Ariany;
Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 5, No 4 (2021): Jurnal Manajemen Bisnis dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v5i4.12801
The purpose of this paper is to explore the relationship of service quality and perceived value on patients’ satisfaction and loyalty which are vital for successful dental clinic management. A survey was conducted on 100 patients at a dental clinic in Brebes, Indonesia in September 9th – 16th, 2020. The data was collected using non-probability sampling and analized using Statistical Package for the Social Sciences (SPSS) software. The results of SPSS showed that service quality and perceived value had a positive and significant impact on patients’ satisfaction and loyalty, satisfaction had a positive and significant impact on patients’ loyalty, and further, patients’ satisfaction significantly mediates the relationship of service quality and perceived value on patients’ loyalty. Findings of the current study can contribute to give a broader perception of behavioural mechanisms management in both clinic and hospital world. Healthcare workers should pay more attention on creating positive patients’ perceived value to increase their loyalty. Tujuan penelitian ini adalah melihat pengaruh kualitas pelayanan dan perceived value terhadap kepuasan dan loyalitas pasien. Penelitian ini menggunakan survei yang dibagikan pada 100 pasien pada sebuah klinik gigi di Brebes dari tanggal 9 September hingga 16 September 2020. Pengambilan sampel menggunakan metode non-probability sampling dan dianalisa menggunakan software SPSS. Hasil SPSS menunjukkan bahwa kualitas pelayanan dan perceived value memiliki pengaruh positif dan signifikan terhadap kepuasan dan loyalitas pasien, kepuasan memiliki pengaruh positif dan signifikan terhadap loyalitas pasien, serta kepuasan pasien memediasi pengaruh kualitas pelayanan dan perceived value terhadap loyalitas pasien. Hasil penelitian ini dapat memberikan persepsi yang lebih luas mengenai manajemen klinik dan rumah sakit. Para tenaga kesehatan harus lebih berusaha menciptakan persepsi positif kepada pasien agar pasien tetap loyal.
Pengaruh Kualitas Pelayanan, Reputasi Perusahaan, Dan Kepuasaan Nasabah Dalam Menciptakan Loyalitas Nasabah Pada Penggunaan Mobile Banking Di Pt Bank Xyz
Octario Edo Setyawan dan Anas Lutfi
Jurnal Manajemen Bisnis dan Kewirausahaan Vol 3, No 3 (2019): Jurnal Manajemen Bisnis Dan Kewirausahaan
Publisher : Universitas Tarumanagara
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DOI: 10.24912/jmbk.v3i3.4972
This study aims to analyze the quality of service, reputation and loyalty of customers to mobile banking user loyalty at Bank XYZ. In addition, it can provide valuable input for customers in maintaining and improving service quality and customer satisfaction. This research uses qualitative methods and is included in survey research. Data to be used is the primary data obtained through the distribution of questionnaires. This, in this study is a Bank XYZ loan. The number of surveys will be conducted on 122 people who have used mobile banking at Bank XYZ. According to Aritonang (2007), the minimum number of respondents is 5 times from the question point, that is 5 x 22: 110 obtained from the number of respondents is 122. The research period is cross sectional where the data is done at one time. Time is done in the period April - May 2018. Data analysis is done using statistical analysis with multiple linear regression analysis with the help of SPSS program version 24.00. The results showed that customer satisfaction and satisfaction proved to have positive and positive impact on customer loyalty at PT Bank XYZ. Quality of service and customer satisfaction is very influential as much as 61.6% of customer loyalty. The company's reputation proved to have no effect on customer loyalty in PT Bank XYZ because it has a sig value> 0.05.