Andi Ilham Muchtar
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PARTISIPASI MASYARAKAT TERHADAP PERWUJUDAN GOOD GOVERNANCE DI DESA DAMAI KECAMATAN WATANG SIDENRENG KABUPATEN SIDENRENG RAPPANG Zhilviana Sulaeman; Ahmad Mustanir; Andi Ilham Muchtar
PRAJA: Jurnal Ilmiah Pemerintahan Vol 7 No 3 (2019): Edisi Oktober
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v7i3.374

Abstract

Participation in the realization of good governance in Damai village of Watang Sidenreng district, Sidenreng Rappang regency. The population in this study amounted to 476 heads of families through the Slovin formula as a technique sampling. The technique of data collection used were observation, questionnaires, documentation and interviews. The technique of data analysis was simple regression analysis using a frequency table. Which has processed using a Likert scale with SPSS V21 analysis. The results of this study indicate that the most influential indicator in public participation was the implementation of participation at 69.6% and the lowest result was the participation indicator in making decision at 62.8%. The most influential indicator in good governance was the rule of law at 68.8% and the lowest result was openness at 48.8%, these results are found based on processed questionnaire data and SPSS V21.
PENGARUH STRATEGI PERCEIVED VALUE DALAM MEMBENTUK LOYALITAS PELANGGAN DI RUMAH SAKIT UNIVERSITAS HASANUDDIN KOTA MAKASSAR Nursapriani Nursapriani; Muh Abduh Anwar; Andi Ilham Muchtar
PRAJA: Jurnal Ilmiah Pemerintahan Vol 9 No 2 (2021): Edisi Juni
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v9i2.545

Abstract

The research aimed to analyze the perceived value of strategy effect with the functional value indicators (installation, service quality, price, and professionalism), emotional value (novelty, control, hedonics), and social value (prestige) in estabilishing the customer loyalty in Hasanuddin University Hospital, Makassar City. This was an explanatory descriptive research with cross sectional study design. Responden taken were as many as 100 people. Data were collected by an observation, questionnaire, and documentation. The data were analysed by descriptive statistics analysis namely by calculating the mean, percentage, frequency table, inferential statistics the through the chi-square, and multivariate analysis through the logistic regression analysis. The research result indicate that the functional values have the effect in establishing the customers’ loyalty, however, they are not significant of the customer loyalty but low significant (p = 0.023, exp (B) = 3.179), emotional values have the effect in establishing the customers’ loyalty and they are significant (p = 0.002, exp (B) = 33.250), and social values have the effect in establishing the customers’ loyalty and it is very significant (p = 0.000, exp (B) = 40.969). the social value variable is the most influential variable in establishing the longstay customers’ loyalty in the Teaching Hospital of Hasanuddin University, Makassar City.