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Desain Model Tata Kelola Layanan Informasi Menggunakan Customer Relationship Management Saptadi, Tri Suswanto; Marwi, Hans Christian
TEMATIKA, Journal of Informatics and Information Systems Vol 2, No 2 (2014)
Publisher : Fakultas Teknologi Informasi, Universitas Atma Jaya Makassar

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Abstract

Information services for stakeholders in a hospital need to be in good governance. The rapid development of IT has changed the ordinance of people in thinking, bearing, behaving and acting. Advances in technology that are growing exponentially can potentially result in a number of changes to the governance situation in a hospital environment. The research focuses on the modeling of information services function governance in an effort to create competitiveness to help improve the value of profitability and accountability. Based on analysis of the use of information technology, a description was obtained in blueprint draft about the addition of the functional services based on Customer Relationship Management. The method used is descriptive analysis and structured approach which are parts of the System Development Life Cycle (SDLC). Stages include survey and requirement analysis, as well as the design of model systems about business process based on a database system. The result is a research information services governance model.Keywords: Model, Governance, Service
Perancangan Aplikasi Evaluasi Kinerja Berdasarkan Kerangka Kerja Togaf Adm Untuk Membangun Tata Kelola Teknologi Informasi Saptadi, Tri Suswanto; Marwi, Hans Christian
TEMATIKA, Journal of Informatics and Information Systems Vol 3, No 2 (2015)
Publisher : Fakultas Teknologi Informasi, Universitas Atma Jaya Makassar

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Abstract

The design of an interface model is expected to contribute in creating a system that improves effective and efficient IT Governance. Hospital as a public facility in health field requires an interface system to communicate to stakeholders. Services performance evaluation interface model is one of the fundamental requirements for strategic development of IT Governance in the future. The presence of current cloud computing technology is a solution in supporting operations in the hospital. The challenge is how hospitals can adopt these technologies. An effective strategy derives from services performance evaluation results so that the use of technology can create efficient IT Governance in terms of financial. Mapping business alignment with IT strategy needs to be done especially in the selection of cloud-based service provider outsource. The method used to adopt cloud computing architecture was referenced to one of the IT Governance international standards which is TOGAF ADM. System architecture models include interface design, infrastructure management, classification, definition, and connectivity design. The main components include business architecture, information (data), application, and technology.Keywords: interface, TOGAF ADM, IT governance
Analysis and Design of Waste Management System Using the Spiral Model Towards Smart Cities N. Tri Suswanto Saptadi; Phie Chyan; Andrew Christhoper Pratama
SISFORMA Vol 6, No 2: November 2019
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (865.189 KB) | DOI: 10.24167/sisforma.v6i2.2313

Abstract

IT Governance has provided hope in human life, especially waste management and environmental cleanliness services. The role of IT becomes very important when people want services that are fast, accurate and relevant. Technology using Geographic Information Systems (GIS) has provided opportunities and made it possible to interact easily. The purpose of this research is to provide a GIS for the city environmental and sanitation services in order to provide good services in creating a clean environment. The research method uses the system analysis method with a spiral model approach in system design. The results of the design of GIS have been able to improve the performance of waste management in the city of Makassar.
Penyusunan Sistem Evaluasi Kinerja Layanan Dalam Membangun Tata Kelola TI Berbasis Komputasi Awan N. Tri Suswanto Saptadi; Hans Christian Marwi
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 2 No 2 (2016): JATISI MARET 2016
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (513.867 KB) | DOI: 10.35957/jatisi.v2i2.47

Abstract

Engineering models design on performance application is expected to contribute to the development of IT governance system in the hospital. Engineering models are developed using a framework standard. As public facility in the area of health, hospital management requires performance services application to identify the needs of stakeholders. Services performance application design require a good step in the preparation thus it takes study of relevant theory. The methods in the study of the theory is the TOGAF ADM approach. The presence of cloud computing technology can support operational activities at the hospital. The challenge is how hospitals can adopt the technology. An effective strategy derived from the results of the services performance evaluation therefore the use of technology can create effective and efficient IT governance from financial positions. The method used in compiling the IT governance strategy is the system architecture which includes interface design, infrastructure management, classification, definition, and connectivity design. The main components include business architecture, information (data), applications, and technologies. The result of engineering models design have shown that hospitals can use it as a standard architecture model based on a structured system with support from cloud computing technology.
ANALISIS TERHADAP PERSEPSI MASYARAKAT MAKASSAR DALAM UPAYA UNTUK MEWUJUDKAN TATA KELOLA SMART CITY N. Tri Suswanto Saptadi; Ferdinandus Sampe; Phie Chyan
E-JURNAL JUSITI : Jurnal Sistem Informasi dan Teknologi Informasi Vol 7 No 1 (2018): e-jurnal JUSITI
Publisher : Universitas Dipa Makassar

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Abstract

Pada Era digital seperti sekarang ini telah terjadi perubahan paradigma pemerintah kota Makassar terhadap keberadaan layanan teknologi informasi. Masyarakat dapat memperoleh layanan yang cepat, tepat dan akurat untuk kebutuhan informasi yang lebih baik dan berkualitas. Tren pada tata kelola smart city (kota cerdas) juga akan meningkatkan partisipasi masyarakat dan pemerintahan dalam memanfaatkan data aplikasi, memberikan saran maupun kritikan secara cepat, mudah dan akurat untuk menuju pada kota yang bersih lingkungan. Konsep smart city juga dapat meningkatkan partisipasi masyarakat dan pemerintahan dalam memanfaatkan data aplikasi, dan memberikan masukan maupun kritikan secara mudah. Untuk dapat memperoleh informasi yang memadai terhadap persepsi masyarakat akan konsep tata kelola smart city, penelitian dilakukan dengan metode pengumpulan data menggunakan sebuah aplikasi google form. Analisis terhadap layanan diperlukan untuk mengetahui peran pemerintah kota (pemkot) dalam melakukan inovasi untuk menangani masalah kebersihan dengan mencoba merekonstruksi pemikiran atau persepsi masyarakat yang cinta dan peduli terhadap kebersihan. Penelitian bertujuan untuk memperoleh gambaran mengenai apa sebenarnya harapan masyarakat terhadap keberadaan slogan Gemar MTR. Hasil Penelitian diketahui bahwa sebanyak 101 (84%) dari 120 responden telah menunjukkan bahwa sebagian besar responden menginginkan penerapan konsep smart environment dalam membangun tata kelola smart city yang dapat menjaga keseimbangan ekosistem lingkungan
Desain Tata Kelola Sampah Menuju Smart City Menggunakan Paradigma Model Prototype Berbasis Green Technology N. Tri Suswanto Saptadi; Ferdinandus Sampe; Phie Chyan
E-JURNAL JUSITI : Jurnal Sistem Informasi dan Teknologi Informasi Vol 8 No 1 (2019): e-Jurnal JUSITI
Publisher : Universitas Dipa Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36774/jusiti.v8i1.596

Abstract

Era disrupsi telah mampu merubah paradigma pemerintah terhadap kontribusi Teknologi Informasi (TI). Tata kelola yang baik dapat memberikan layanan informasi yang cepat, relevan dan akurat kepada masyarakat. Tren Tata kelola kota cerdas juga akan meningkatkan partisipasi masyarakat dan pemerintah dalam memanfaatkan data aplikasi, memberikan saran maupun kritikan secara cepat, mudah dan akurat. Kota Makassar telah mencanangkan program menuju kota yang bersih lingkungan. Pemerintah kota (Pemkot) telah melakukan inovasi dalam menangani masalah kebersihan dengan berusaha merekonstruksi pemikiran masyarakat untuk cinta dan peduli terhadap kebersihan. Meskipun demikian masih banyak masyarakat yang belum tahu apa sebenarnya yang dimaksud dengan Gemar MTR dan bagaimana konsep tersebut dapat diterapkan. Pemerintah perlu selalu aktif dalam mengupayakan kebersihan lingkungan sehingga dapat membantu merubah pola pikir masyarakat terhadap kebersihan lingkungan. Penelitian bertujuan untuk mengetahui penerapan konsep tata kelola sampah menuju kota pintar di Makassar, dan mendesain tata kelola sampah agar dapat memenuhi kebutuhan dan harapan pemerintah dan masyarakat. Penelitian menggunakan paradigma model prototipe untuk mendesain tata kelola berbasis teknologi hijau. Tata kelola baik berguna untuk memelihara lingkungan hidup secara terintegrasi sehingga akan memberikan solusi ramah lingkungan, optimalisasi desain dan arsitektur TIK yang berdampak positif pada lingkungan masyarakat kota.
Desain Model Tata Kelola Layanan Informasi Menggunakan Customer Relationship Management N. Tri Suswanto Saptadi; Hans Christian Marwi
TEMATIKA: Jurnal Penelitian Teknik Informatika dan Sistem Informasi TEMATIKA Volume 2 Nomor 2 (September 2014)
Publisher : Fakultas Teknologi Informasi, Universitas Atma Jaya Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Information services for stakeholders in a hospital need to be in good governance. The rapid development of IT has changed the ordinance of people in thinking, bearing, behaving and acting. Advances in technology that are growing exponentially can potentially result in a number of changes to the governance situation in a hospital environment. The research focuses on the modeling of information services function governance in an effort to create competitiveness to help improve the value of profitability and accountability. Based on analysis of the use of information technology, a description was obtained in blueprint draft about the addition of the functional services based on Customer Relationship Management. The method used is descriptive analysis and structured approach which are parts of the System Development Life Cycle (SDLC). Stages include survey and requirement analysis, as well as the design of model systems about business process based on a database system. The result is a research information services governance model.
Pelatihan Metode Penelitian Tindakan Kelas untuk Meningkatkan Kualitas Pembelajaran di SMPK Santa Clara Surabaya Norbertus Tri Suswanto Saptadi
Journal of Sustainable Community Development (JSCD) Vol 3 No 3 (2021): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v3i3.53

Abstract

The task of the teacher is to improve the quality of learning in a systematic and controlled manner through the use of educational research. The results of interviews with the principal at SMPK Santa Clara Surabaya, have obtained information that most teachers have not been able to improve the quality of learning. Classroom Action Research (CAR) training is expected to be able to understand and apply educational research methods to help solve learning problems. The training methods include material explanation, assignment, proposal making, individual presentation, task discussion, presentation assessment and training evaluation. The results of the training evaluation conducted through the Google Form application showed that 7 participants (58.3%) stated it was sufficient, 3 participants (25%) said it was good, and 2 participants (16.7%) stated that it was very good in understanding and implementing classroom action research proposals based on training method used. The results of the assessment of the PTK proposal presentation showed a very good criterion value with details of the performance criteria of 5 people (41.6%), mastery of 3 participants (25%), quality of material 4 participants (33.3%), use of time 5 participants (41.6 %) and the ability to answer 4 participants (33.3%).
Pemulihan Citra Berbasis Metode Markov Random Field Phie Chyan; N. Tri Saptadi
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.3966

Abstract

Image processing and computer vision today are faced with increasing big data applications. Excessive collection of Image data sometimes can have bad quality due to errors at the time of acquisition or at the time of transmission,  so for that problem the method is needed to perform image restoration. Image restoration is a process to make improvements to the image with the aim of obtaining a clean image from noise like the original image. Among the methods that can be used in image restoration, Markov Random Field (MRF) based on a probabilistic representation of image processing problems, namely maximizing the probability size calculated starting from the input data for all candidate solutions can provide a faster sub-optimal solution for image restoration.  Based on the implementation this experiment conducted with the noisy test image, the MRF method was capable to improve the noisy image up to 96.75 percent close to the original image without noise
Pengambilan Keputusan Dalam Penerimaan Karyawan Bank Dengan Pendekatan Terstruktur Berbasis Sistem Pakar N. Tri Suswanto Saptadi; Vini Silviani Sebukita
Jurnal Informatika Vol 8, No 1 (2012): Jurnal Informatika
Publisher : Universitas Kristen Duta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (328.962 KB) | DOI: 10.21460/inf.2012.81.116

Abstract

Development of the information services in recruitment bank employees cannot be supported the availability of the information system component. Meeting the need of the availability of good and competence employees needs to key attention to the recruitment and placement of the employees effectively. The use of expert system in recruitment helps the decision making contribute to the placement of the employees. This effort greatly assists personnel managers in making decisions in a way to minimize the positioning error and to know the characteristics of prospective employees of the bank. The research method begins by collecting facts through interviews and questionnaires. Stages followed by analysis of the problem to get answers. To connect the user to use an expert systems with a system modeling. Development in the addition of applied knowledge through system programming. Application of the system to help managers in making decisions on personnel recruitment. Keywords: recruitment, expert systems and decision making