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All Journal Petra International journal of Business Studies (IJBS)
Eric Oktavianus Setiawan
Faculty of Business and Economics, Petra Christian University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of Trust Supplier on Firm Performance through Information Sharing and Collaboration in Manufacturing Companies Eric Oktavianus Setiawan; Zeplin Jiwa Husada Tarigan
Petra International Journal of Business Studies Vol. 5 No. 1 (2022): JUNE 2022
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.758 KB) | DOI: 10.9744/ijbs.5.1.87-96

Abstract

Information technology enables companies to build good communication and coordination with external partners. The information system owned by the company can provide fast information for management in determining the company's direction. This research proposed a model to investigate the effect of trust suppliers on firm performance through the mediation of information sharing and collaboration. For this purpose, this study postulates nine hypotheses to be examined. Eighty-five (85) manufacturing companies have been surveyed as the sample in this study. Data collection used a questionnaire designed with a five-point Likert scale. Data analysis used smartPLS software to examine the hypotheses. The result indicated that all hypotheses were supported as follows. Trust supplier, information sharing, and collaboration directly affect firm performance. Interestingly, information sharing and collaboration mediate the influence of trust in suppliers on firm performance. These findings provide a managerial implication on how to improve the firm performance by establishing trust in the supplier, sharing information, and developing collaboration between partners. This study also contributes to the current research in supply chain management. 
Co-Authors Zeplin Jiwa Husada Tarigan