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All Journal Jurnal Ekonomi : Journal of Economic JDM (Jurnal Dinamika Manajemen) Journal of Economics, Business, & Accountancy Ventura OPSI Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Manajemen Teori dan Terapan MIX : Jurnal Ilmiah Manajemen Jurnal Manajemen Kesehatan Indonesia Asia-Pacific Management and Business Application Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Syntax Literate : Jurnal Ilmiah Indonesia Aktualita Manajemen Owner : Riset dan Jurnal Akuntansi NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Ilmu Kesehatan Masyarakat Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Journal of Multidisciplinary Academic MEDIA STUDI EKONOMI Jurnal Mantik JOURNAL OF BUSINESS STUDIES MANAJEMEN DEWANTARA Jurnal Pendidikan dan Konseling International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Management Studies and Entrepreneurship Journal (MSEJ) MEDIA MANAJEMEN JASA Literatus Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ekonomi dan Manajemen Jurnal Cafetaria OWNER: RISET DAN JURNAL AKUNTANSI Jendela Pendidikan Quantitative Economics and Management Studies International Journal of Social and Management Studies (IJOSMAS) International Journal of Global Operations Research Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT) Jurnal Ekonomi Journal of Indonesian Management Bursa : Jurnal Ekonomi dan Bisnis Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Social Science
Tantri Yanuar Rahmat Syah
Universitas Esa Unggul
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Sales and Marketing Strategies Duck Nugget Product Using Porter’s Five Force and SWOT Analysis Fathul Amal Syamsul Arifin; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Semerdanta Pusaka
Journal of Multidisciplinary Academic Vol 3, No 4 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The population rate in Indonesia is goes up every year and it affects the growth of food industry in Indonesia which is developed gradually every year. Here, a food industry produces various products like cooked food, processed food in a form of frozen food. For frozen food, it has its own target market and the number is bigger than the market of cooked food due to its durable characteristic and cooking friendly. The growth of the frozen food sales in Indonesian market is a business opportunity for PT. BEFINDO FOOD. Therefore, PT. BEFINDO FOOD focuses on frozen food industry by using manufactured duck as its main ingredients it’s different by other companies. In this study, we use Porter’s Five Forces analysis method and SWOT analysis to investigate any factual information that needs to be taken into consideration, which is related to the frozen food business. The result shows, growth of the frozen food sales in the market is expected to be the business opportunity for PT. BEFINDO FOOD to produce a nugget with manufactured duck as its main ingredients. It aims to reach wider market to offer alternative flavor of nugget product.
Service Quality and Customer Satisfaction on WOM a Private Hospital in Indonesia Syah, Tantri Yanuar Rahmat; Wijoyo, Cahyo Kusumo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 10, No 1 (2021): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v10i1.10141

Abstract

This research examines the effect of service quality and customer satisfaction on word of mouth. We carried out a survey of our sample, which consisted of 303 respondents. This study provides empirical evidence that service quality has a significant positive effect on customer satisfaction, service quality also has a significant positive effect on word of mouth and customer satisfaction has a significant positive effect on word of mouth. 
Perbedaan Pengaruh Citra Merek dan Reputasi Perusahaan Terhadap Kualitas Produk, Nilai Pelanggan dan Loyalitas Pelanggan di Pasar Bisnis Rahmat Syah, Tantri Yanuar
Jurnal Ekonomi : Journal of Economic Vol 4, No 2 (2013): Jurnal Ekonomi
Publisher : Lembaga Penerbitan Unversitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/jeko.v4i2.1040

Abstract

AbstractSince Indonesian government deregulate lubricants monopoly through Keppres No 21 in 2001, there has been a rise in lubricant industry climate. Lubricant producers need to benefit owners and managers of automotive repair station as the decision makers and personal reference to recommends their products to clients. Lubricant producers also needs to finds out what caused repair station managers became loyal and willing to recommend their products to his clients.  In business market, company reputation has a strong influence on buying decision which may differ from the influence of brand’s image. This paper investigate these differences by testing hypotheses about the influence of brand’s image and company reputation on customer’s perceptions of product and service quality, customer value and customer loyalty in lubricant business market. The object’s of this study are 105 of automotive repair station managers. The result indicate that company reputation have influence on the customer’s perception of product and service quality and customer loyalty since brand image doesn’t have influence on the customer’s perception of product and service quality and customer loyalty. Based on the result, the appropriate marketing strategic for lubricant’s producer is to be focus on the establishment of company reputation.Keywords: brand of merk, reputation, quality of productAbstrakSejak adanya penghapusan monopoli minyak pelumas oleh pemerintah lewat Keppres No.21 Tahun 2001, iklim persaingan pasar bisnis pelumas kian sengit.Para produsen minyak pelumas perlu memanfaatkan manajer atau pemilik bengkel yang merupakan pembuat keputusan sekaligus pengaruh untuk merekomendasikan produknya kepada pelanggan bengkel.Oleh sebab itu perlu juga diketahui oleh produsen pelumas apakah yang menyebabkan manajer bengkel menjadi loyal sehingga mau merekomendasikan produknya pada pelanggan bengkel.Pada pasar bisnis, reputasi perusahaan mempunyai pengaruh yang kuat terhadap keputusan membeli dimana pengaruh tersebut berbeda dengan pengaruh citra merek.Penelitian ini membahas perbedaan tersebut dengan menguji hipotesis-hipotesis tentang pengaruh citra merek dan reputasi perusahaan pada persepsi pelanggan (manajer bengkel) terhadap kualitas produk dan jasa, nilai pelanggan dan loyalitas pelanggan pada pasar bisnis pelumas kendaraan.Objek penelitian ini adalah manajer bengkel sebanyak 105 responden.Penelitian mengindikasikan reputasi perusahaan mempunyai pengaruh terhadap kualitas produk dan jasa serta pada loyalitas pelanggan sedangkan citra merek tidak mempunyai pengaruh baik terhadap kualitas produk dan jasa maupun terhadap loyalitas pelanggan.Berdasarkan hal tersebut maka strategi pemasaran yang paling tepat bagi produsen pelumas adalah fokus terhadap upaya untuk membangun reputasi perusahaan.Kata kunci: citra merek, reputasi, kualitas produk 
Free Delivery Serving and Religious Issue to Enhance Local Retail Competitiveness Facing National Minimarket Andayani Andayani; Ahmad Nuh; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This paper is discussing about the strategy of a retail store business model that uses a delivery and sale of service eat products while a concept aims to efficient, faster, and customer-oriented practices. The development connection of IT solutions in urban logistics operations, supply chain efficiency, and new business model will be delivered as a Service i.e. service-oriented delivery and evolution business processes with adjust the expectations and customers’ needs in lifestyle development of urban communities at Indonesia. Thus, in this study also concludes that religious issues related to brand and company names have the power to build a retail store business especially minimarket with STP methods
The Implementation of Lean Lean Sigma (LSS) on Canvassing Registration Process of Business Agencies Over Indonesian National Health Insurance (BPJS Kesehatan) South Jakarta Branch Teguh Wijaya; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 3 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The method of Lean Lean Sigma (LSS) today is not only used in manufacturing industries however it is continuing to keep developing in various sectors such as countries who use it in the governmental sector. Here, Indonesian National Health Insurance (BPJS Kesehatan) as Public Legal Entity which organizes the Health Insurance continued to make efforts to improve the coverage towards the achievement of universal membership or Universal Health Coverage (UHC) which should have been reached on January 1st, 2019, the achievement of participation in the Business Wage Recipient Participant segment is not in line with the target. Thus, the participant registration process is carried out using the Canvassing method where officers make visits from one business entity to another in accordance with the results of observations and pre-research interviews the process has weaknesses in this case there is a waste in the process, among others transportation, waiting, Over Processing and Defect, improvement that will be done is with Lean Sigma method by defining, measuring, analysing, increasing, and controlling DMAIC (Define, Measure, Analyse, Improve, Control) and the LCM (Lean Consumption Map) method. In this research, we use qualitative research method and interviews with internal and external correspondence, and the purpose of this study is to improve the Canvassing process and we found that this process is able to improve the Canvassing process.
Marketing Analysis over Start-up Business in Lifestyle (Combining Barbershop and Coffee shop) at PT. Jeeva Work Corporation Mauritius Kurniawan; Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Rhian Indradewa
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The phenomenon of changing the hair style and coffee shop has become a part of our lifestyle. Business opportunities in both sectors are very large. In 2020, the barbershop market share is 52.65% or 74,921 people in the area of West Java, with a population of 142,300 inhabitants. PT. Jeeva Work Corporation is a private company in the Barbershop and coffee shop sector especially for men who are starting to try to be stylish and more aware of their appearance by choosing stylish hairstyles. The company takes advantage of this opportunity by establishing a premium barbershop business, which is provides technology to select hair models in the form of menus with a remodeling application and provides rapid registration technology by developing an online registration application, and equipped with coffee shop facilities under the brand of Jeeva Barber Coffee.
EFFECT OF THE IMPLEMENTATION OF ASEAN CHINA FREE TRADE AREA (ACFTA) ON THE IMPORT OF BATIK TEXTILE PRODUCTS IN INDONESIA YEAR 1998 - 2014 Kurniawan, Yani; Syah, Tantri Yanuar Rahmat
Aktualita Manajemen Vol 10, No 2 (2016): Aktualita Manajemen
Publisher : Universitas Esa Unggul

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Abstract

AbstractACFTA affect many economic trade sectors in Indonesia either from the Import, Export as well as the states finances and its policies. The objective of free trade around the world is more on looking at the benefits to both countries that entered into the agreement. The ACFTA will influence competitiveness and comparative advantage among members of ASEAN in the textile, one of the Textile products become an image of Indonesian nation culture, it is call Batik, as it continues to spread worldwide and is recognized as a primary need that should be preserved our country. However, much of the existing literature on ACFTA seeks to provide qualitative estimates of the overall effect of ACFTA on ASEAN and China. In line with this, this research aims to determine the effect of Batik Imports from China that become bigger after the enactment of ACFTA. This study examines the value of Batik Textile Imports from 1998 to 2014. To see the implementation of ACFTA since 2007, the researchers divided the value of imports into two periods: 1998-2006 for before ACFTA and 2007-2014 for after ACFTA. This study uses a difference test method of non-parametric Mann Whitney. The results indicate that the value of batik imports from China after the ACFTA is greater than before ACFTA with significant value of <0.05.Keywords: ACFTA, Import, Batik Textile
Pengaruh Partisipasi Konsumen Terhadap Kualitas Relasional Dengan Moderasi Implicit Self-Theories: Sebuh Studi Dalam Industri Jasa Tailor Yanuar, Tantri
Jurnal Ekonomi : Journal of Economic Vol 5, No 2 (2014): Jurnal Ekonomi
Publisher : Lembaga Penerbitan Unversitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/jeko.v5i2.1140

Abstract

Penelitian ini menggunakan paradigm Service dominant logic, dengan tujuan untuk membantu industri jasa kreatif agar dapat mengetahui model strategi pemasaran partisipatif, sehingga industri ini dapat menentukan aplikasi strategi yang sesuai berdasarkan pemodelan tersebut. Penelitian ini meneliti peranan implicit self theory sebagai variable moderasi antara strategi partisipatif dan kualitas relasional relasional. Hasil dari penelitian ini juga diharapkan dapat memberikan solusi terhadap gap theory dalam perspektif pemasaran relasional, dimana sebagian ilmuan berpendapat bahwa strategi partisipatif akan meningkatkan kualitas hubungan, sedangkan ilmuan lainnya berpendapat bahwa peningkatan kualitas hubungan ini ditentukan oleh karakteristik personal pelanggan.Obyek yang digunakan dalam penelitian ini adalah industri jasa kreatif - tailor, karena karakteristik industri ini dapat mewakili karakteristik industri jasa kreatif lainnya. Dan sebagian besar responden yang digunakan adalah mahasiswi di lingkungan Universitas Esa Unggul. Desain penelitian adalah kausal, dengan metode pengolahan data two way ancova.Kata kunci: partisipasi pelanggan, kualitas relasional, implicit self theory
The Influence of Customer Satisfaction on Customer Loyalty and Marketing Organization Performance Over Outdoor Advertising Companies Made Ngurah Aditya Paramartha; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 4 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The competition in the advertising industry today is very tight due to the choice of media in advertise is increasing with their respective advantages. To face this competition, the press advertising cannot rely on sales ordinarily but also a more approach to consumers. In this case, the brand which has an interest over promotion market. Thus, this study aims to determine the effective effect on influence of customer satisfaction with customer loyalty and the performance of marketing organizations over outdoor advertising companies. This research uses quantitative research methods to obtain the result. Here, we distribute a document set of questionnaires to collect data from respondents. The manager of advertising agency has interviewed because they are consultants for brands to carry out promotional strategies in advertising in Jakarta, Indonesia. In this research, we obtain the interviewed respondent around 37 people with positions equivalent to media Manager or Media Director in several advertising agencies. Furthermore, this research is processed using the SmartPLS application to obtain the result. The results of this study indicate that customer satisfaction has a significant effect on customer loyalty and organizational performance for the total effect obtained from organizational performance from the application of customer satisfaction by 34.3% which means significant, because that customer satisfaction must always be considered by the company
Determination Of Factory Location PT. Kelola Lingkungan Kita Using Factor Rating Rio Ramadhan; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The initial stage before establishing a B3 medical waste processing plant PT. Kelola Lingkungan Kita (PT. KLK), it’s one of determines the right location. By choosing the right location can make transportation faster and more affordable to several hospitals in regional 1 or the island of Java and can improve company operations more effectively. This company using methods Location Factor Rating (LFR) by selecting the areas of Jakarta, Tangerang, Bekasi and Indramayu, Thus the calculation is done and the company location is obtained with the highest value of 3.67, at Indramayu. Here, PT. KLK built its factory in Indramayu Regency Industrial Estate. In addition to the industrial area being safe from environmental disturbances, salaries of employees in the Indramayu area are still relatively low compared to other areas. This study aims to determine the exact location of the PT KLK factory. There are several other factors that have a significant influence on determining the location of the PT. KLK, namely Minimum Wage for Employees, Factory Surroundings and Fleet Mobilization. This will have an impact on the effectiveness of the company and can reduce the company's operating costs, so that PT. KLK establishes a factory in the Indramayu Industrial Estate with the aim of being able to avoid the risk of environmental disturbances around the factory such as Community Social Institutions which can hinder operational activities, complaints from local residents because they are afraid that the environment will be polluted by the presence of a waste processing company, the Minimum Wage for Employees in the Indramayu area is classified as cheaper than in Jakarta, Tangerang and Bekasi.
Co-Authors Abadi, Ferryal Abdul Karim Ambari Abu Naim Adam Ahmad Alwansyah Aditianata Aditianata Agung Hartanto Agus Diyanto Agus Munandar Agus Munandar Agusdini Banun Saptaningsih Agusdini Banun Saptaningsih Ahmad Nuh Aji Erlangga Aldhita Anggreliany Putri Alice Cynthia Dewi Alie Sutjiadi Aloysia Pranata Andayani Andayani Andre Depeda Prantino Angela Anjelier Anisa Noviyanti Antonius TS Prabowo Apiet Ginanjar Ardian Pramana Wicaksana Arini Egi Tiarawati Asya Zahratur Rahma Awaliya Febby Ariyanti Baiq yuliana Andriani Putri Baiq Yuliana Andriani Putri Barlian Susanti Budhi Fahlevi C.S.P. Wekadigunawan Caecilia Kwarti Krist Marsiwi Cahyo Kusumo Wijoyo Candra Saputra Casmun Casmun Chartini Chartini Christian Elizar CSP Wekadigunawan Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Dadan Ramdhani Daniel Hero Fersil Punuindoong Daniel Mashudi Dany Prastio Darmansah Darmansah Darmansah Darmansah Devi Widiawati Dewi ANGGRAENI Dian Alfia Purwandari Dian Alfia Purwandari Dian Primavera Widodo Diana Aulia Nuroktavia Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Diana Fajarwati Dimas Angga Negoro Dimas Angga Negoro Dimas Angga Negoro Dimas Imam Perdana Putra Dudi Permana Dwi Joko Siswanto Dwi Joko Siswanto Edi Hamdi Edi Hamdi Edi Hamdi Edi Hamdi Ega Bonar Bastari Eko Tama Putra Saratian Elprida Sidabutar Erlyn Shukma Dewi Eufrosina Nona Ranti Evan Stiawan Evi Santi Evi Susanti Evi Susanti Fakhrudin Fakhrudin Fara Hajar Puspita Putri Faschruella Maudhiky Fathul Amal Syamsul Arifin Febry Nur Fauzi Felicia Indriana Ferry Pantjoro Prihambodo Fifi Fifi Fifiana Teresia Lilianira Fina Mirri Barlian Isa Franky Franky Frisky Valentina Hutagalung Frizky Ramadhan Gunawan Gunawan Hadriyanto Hadriyanto Hamdi, Edi Hamdi Hanafi, Kemal Muhammad Hanifatul Riskiya Hanut Priyanto Harefan Arief Hariani, Swarmilah Helmy Nur Efendi Yusuf Hendra Lesmana Hendro Hendro Heppy Meilysthia Putri Herriyanto Kurniawan Heskiano Heskiano Husein Umar Husni Imron Iis Kurniasari Ikraman Ikraman Indah Maulina Dewi Irawati Irawati Irfan Noviandy Aulia Jauharun Niam Jayanti Mayasari Simamora Jennifer Kristiani Adam Jesslyn Valentina Jonathan Jodi Widardi Johanes Tantra Wijaya Jusuf Sitorus Kartika Sari Karyono Karyono Ketut Sunaryadi Ketut Sunaryanto Ketut Sunaryanto Kiki Kiki Kishen Kishen Krishanty Eka Putri Lelly Cholilah Hasyim Liany Halim Lidwina Friska Adriana Pijoh Lili Nurlitasari Loke Fristanto Lulik Sri Adarini M. Reza Hilmy M. Reza Hilmy Made Ngurah Aditya Paramartha Maria Agnes Vetter Maswani Maswani Mauritius Kurniawan Melani Widyawati Sidharta Meydi Nindia Larasati Mochamad Soelton Mohamad Reza Hilmy Mohamad Reza Hilmy Mohammad Munir Muhamad Yusuf Firdaus Muhammad Rully Firmansyah Munandar, Agus Negoro, Dimas Angga Nerissa Arviana Ni Kadek Ayu Kusherawati Ni Putu Diah Wahyuni Niko Garuda Adiyono Nuraini Setiawati Suwarni Nurhayati Achmad Ratina Prasetyo, Wisnu Budi Prihartanto Dwi Saputra Priyo Hadi Susananto Pusaka, Semerdanta Rachmawati Putri Utami Rafida Rafsanjani Ratih Pratiwi Ratna Indrawati Ratna Indrawati Ratna Indrawati Lestariani Ratna Indrawati Lestariani Ratna Indrawati Lestariani Ratna Indrawati Lestariani Ratna Syaka Aprilda Reni Afriani Revin Prasetia Rhian Indradewa Rhian Indradewa Rhian Indradewa Rhian Indradewa Rhian indradewa Rhian Indradewa Rhian Indradewa Rhian Indradewa Rhian Indradewa Rhian Indradewa Ria Oktaviani Ribut Prasetyo Riedho Agustian Rifsha Egiannelyandra Rina Anandita Rina Anindita Rio Ramadhan Riskung Karim Marsuki Rival Cahya Setiawan Rizaldy Baskara Rizky Artadi Roisyam Azmal Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja Rokiah Kusumapradja Rona Novia Rosita Rosita Rufyan E. Sofyan Ryan Perdana Putra Safara Putri Maharani Samerdanta Pusaka Samerdanta Pusaka Samerdanta Pusaka Samerdanta Pusaka Sella Rosella Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Semerdanta Pusaka Setiana Arifwandi Shinta Shinta Sigit Wisnu Dermawan Simon Petrus Hendrik Hutapea Simon Petrus Hendrik Hutapea Sri Rahayu Ningsih Suharyati Shafiyyah Surya, Mediana Sutrisno Sutrisno Syafriadi Cut Ali Syara Syara Sylvia Christin Syuman Takdir Taryana Taryana Tati Nugrahati Teguh Maulana Teguh Wijaya Tigor Maruhum Hutapea Tri Nurfitriati Vicky Ayu Efrilia Wahyu Agung Saputro Wahyudi, Ickhsanto Wijoyo, Cahyo Kusumo Wulan Mawarti Yani Kurniawan, Yani Yani Soleha Yanto Ramli Yanto Ramli Yedi Suryadiningrat Yeni Kamalia Yofita Sandra Yonatan Setiadi Yora Harzaviona Yudi Eriyanto Yudwi Erisha