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All Journal Telematika : Jurnal Informatika dan Teknologi Informasi OPSI Tekinfo | Scientific Journal of Industrial and Information Engineering Conference SENATIK STT Adisutjipto Yogyakarta International Journal of Industrial Optimization (IJIO)
Yuli Dwi Astanti
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Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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Journal : OPSI

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Simulasi Alur Pelayanan Rawat Jalan (Poliklinik) di Rumah Sakit Menggunakan Software ProModel Yuli Dwi Astanti; Irwan Soejanto; Intan Berlianty
OPSI Vol 13, No 1 (2020): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (667.153 KB) | DOI: 10.31315/opsi.v13i1.3223

Abstract

Hospital is a community service center that has a vital role. Hospital activities related to human life make the hospital as a system that must provide excellent service for visitors (patients). In fact the excellent service is not easy to do because of the many components involved in the system. Components or variables in the system are prbabilistik or uncertain. To maintain the quality of hospital services, an action is needed to evaluate, analyze and improve the system, especially the service system for patients. Simulation is one of the tools that can be used to evaluate, analyze and test changes to the system to get better results. In this study, simulation will be carried out on the outpatient or polyclinic service system in RSUX using simulations with the help of software promodel. From the simulation results it is known that the simulation model is valid and can be used to evaluate the system. In this study, a trial was conducted to change the number of servers in the pricing section to obtain a smaller idle process.
Co-Authors Intan Berlianty Intan Berlianty Irwan Soejanto Irwan Soejanto Laila Nafisah Maharani, Nabilla Clara Devi Muhammad Shodiq Abdul Khannan Puryani . Vertha Fuji Rizky Syafriani