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All Journal Jurnal Manajemen Bisnis Jurnal Keuangan dan Perbankan JBTI : Jurnal Bisnis : Teori dan Implementasi Jurnal REKOMEN (Riset Ekonomi Manajemen)
Yuli Liestyana
Universitas Pembangunan Nasional “Veteran” Yogyakarta
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Dukungan Teknologi Informasi Pada Proses Bisnis Pada Usaha Kecil Dan Menengah (Studi pada Industri UKM di Bangunjiwo, Kasihan, Bantul) Sukarno, Agus; Wahyuningsih, Tri; Liestyana, Yuli
208-7721
Publisher : Jurnal Bisnis Teori & Implementasi

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Abstract

This study aims to analyze how well IT is used to support the business processes of SMEs in Bangunjiwo, and to identify ways to help SMEs improve IT support for business processes in SMEs in Bangunjiwo. This research is expected to have benefits that can increase managers/owners awareness to take advantage of the information technology support in business processes. By knowing the results of this study, the SMEs are expected to further improve the use of information technology in business processess as to achieve competitive advantage.The unit of analysis for this study is the SME organization, so every organization represented by one person (owner or manager). Population of the research is small and medium companies in Bangunjiwo, Kasihan, Bantul. The sample was selected using purposive sampling technique to determine which companies will be the respondent.The results show that IT support for each business process is lower than importance level that business processes run bySMEs in Bangunjiwo. IT support for SMEs in the business process can be enhancedby the disseminationof research results to the SMEs in Bangunjiwo, so they can understand the importance of IT support. Socialization is intended to motivate the use of IT facilities economically an deasily, so it can be done by SMEs.
Analisis Pengaruh Praktek Total Quality Management (TQM), Terhadap Kinerja Bisnis dan Kepuasan Konsumen (Pada Sentra Industri Gerabah Kasongan Kabupaten Bantul, Yogyakarta) Wahyuningsih, Tri; Liestyana, Yuli; Dewi, Lenny Fitriana
Jurnal Manajemen Bisnis Vol 1, No 1: March 2010
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Total Quality Management (TQM) was a whole apporch and a part of high level strategy. The system worked horizontally across fuctions and department, involved all employees form hight to low lavel management, included supply chain and customers. The reasearch analyzed the effect of TQM pravtices on business performance and customer satisfaction in industry of Kasongan, Bantul. Simple regression analysis used to test the effect of TQM practies on business performance and customer satisfaction partially. The result showed that TQM practies had positive significant effect on business performance, TQM practies had positive significanly effect on customer satisfaction had positive significantly effect on business performance. So, three hypothesis of the study were supported
PERSEPSI NASABAH TENTANG LAYANAN PERBANKAN: PENGARUH SERVICE FAILURE DAN STRATEGI SERVICE RECOVERY TERHADAP BEHAVIORAL INTENTIONS Yuli Liestyana
Jurnal Keuangan dan Perbankan Vol 13, No 1 (2009): January 2009
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (147.19 KB) | DOI: 10.26905/jkdp.v13i1.926

Abstract

The research was conducted to verify the ability of service quality and service recoverystrategy to predict behavioral intentions in the banking industry. A survey questionnaire wasdeveloped, then it was distributed to 150 customers of banks in Yogyakarta. Data was analyzedusing multiple regression analysis. The results provided support for hypothesis of the negativeeffect of service failure and positive effect of recovery strategy on behavioral intentions.
The Effect of Green Supply Chain Management Practices on Sustainability Performance Febry Anindya Hanumsari; Yuli Liestyana; Yekti Utami
Jurnal REKOMEN (Riset Ekonomi Manajemen) Vol 5, No 1 (2021)
Publisher : Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/rn.v5i1.2789

Abstract

Sustainability performance as measured through environmental, economic, and social performance, could be a competitive advantage for organizations amid the current tight business competition. Green Supply Chain Management (GSCM) practices which consist of green purchasing, green manufacturing, green marketing, green distribution and packaging, internal environmental management, environmental education, and investment recovery, could be a way for organizations to obtain their sustainability performance. This study aims to examine the impact of GSCM on sustainability performance of natural-dyed batik SME in Yogyakarta Province. The data were collected using questionnaire and later obtained 39 respondents who were selected by using area sampling technique. The data were analyzed descriptively and quantitively using Partial Least Square (PLS) with SmartPLS 3.2.8 software. The results of the analysis show that green purchasing, green manufacturing, green marketing, internal environmental management, and environmental education affect SME’s environmental, economic, and social performance positively and significantly. On the other hand, green distribution and packaging as well as investment recovery do not have positive and significant impact on SME’s environmental, economic, and social performance. The conclusion of this study is that the adoption of GSCM practices does not affect the overall SME’s sustainability performance, yet affects individually.
Dukungan Teknologi Informasi Pada Proses Bisnis Pada Usaha Kecil Dan Menengah (Studi pada Industri UKM di Bangunjiwo, Kasihan, Bantul) Agus Sukarno; Tri Wahyuningsih; Yuli Liestyana
JBTI : Jurnal Bisnis : Teori dan Implementasi Vol 4, No 1 (2013): Februari 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jbti.v4i1.2433

Abstract

This study aims to analyze how well IT is used to support the business processes of SMEs in Bangunjiwo, and to identify ways to help SMEs improve IT support for business processes in SMEs in Bangunjiwo. This research is expected to have benefits that can increase managers/owners awareness to take advantage of the information technology support in business processes. By knowing the results of this study, the SMEs are expected to further improve the use of information technology in business processess as to achieve competitive advantage.The unit of analysis for this study is the SME organization, so every organization represented by one person (owner or manager). Population of the research is small and medium companies in Bangunjiwo, Kasihan, Bantul. The sample was selected using purposive sampling technique to determine which companies will be the respondent.The results show that IT support for each business process is lower than importance level that business processes run bySMEs in Bangunjiwo. IT support for SMEs in the business process can be enhancedby the disseminationof research results to the SMEs in Bangunjiwo, so they can understand the importance of IT support. Socialization is intended to motivate the use of IT facilities economically an deasily, so it can be done by SMEs.
Co-Authors Agus Sukarno Agus Sukarno Dewi, Lenny Fitriana Febry Anindya Hanumsari Hadi Oetomo Muhamad Kiki Ariyanto Sabihaini Sabihaini Tri Wahyuningsih Tri Wahyuningsih Tri Wahyuningsih Virliana Annida Luthfiani Yekti Utami Zhafira Rahma Anggit Pratiwi