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All Journal CommIT (Communication & Information Technology) ComTech: Computer, Mathematics and Engineering Applications
Anderes Gui, Anderes
Jurusan Komputerisasi Akuntansi, Fakultas Ilmu Komputer, Universitas Bina Nusantara, Jln. K.H. Syahdan No.9, Palmerah, Jakarta Barat 11480
Computer Science & IT Engineering Mathematics

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TINGKAT KEPUASAN PENGGUNA APLIKASI INTERSYSTEM BUSINESS SOLUTION (IBS) PADA PT CITAJAYA INFINITE SYSTEM Gui, Anderes; Erwin, Erwin; Amanda, Nora Vera; Phangestu, Leo Satya
CommIT (Communication and Information Technology) Journal Vol 3, No 1 (2009): CommIT Vol. 3 No. 1 Tahun 2009
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v3i1.514

Abstract

Use of applications to assist business processes to be completed faster, saat have been very widely adopted by companies so that good performance yang applications and meet the needs of users will be very important. The purpose of this research is to find the application user expectations Intersystem Business Solution (IBS) in PT Citajaya Infinite System and find out how the performance of these applications after implemented so that will be generated an output, which form the level of satisfaction from the use of applications by managers and employees at the company. Data collection methods used were observation, interviews, and questionnaires. Manual methods used in data processing, Microsoft Excel 2003, and SPSS version 13.0. While the analysis method using gap analysis to determine the scale and range of satisfaction levels. So, one conclusion that can be drawn from this study is the performance of this application is sufficient to meet user expectations.Keywords: level of satisfaction, users, IBS applicationABSTRAKPenggunaan aplikasi untuk membantu proses bisnis agar menjadi lebih cepat diselesaikan, saat ini sudah sangat banyak diterapkan oleh perusahaan-perusahaan sehingga kinerja aplikasi yang baik dan memenuhi kebutuhan dari pengguna akan sangat penting sekali. Tujuan dari penelitian ini adalah untuk mencari harapan pengguna aplikasi Intersystem Business Solution (IBS) pada PT Citajaya Infinite System dan mengetahui bagaimana kinerja aplikasi ini setelah diimplementasikan sehingga akan dihasilkan sebuah output, yang berupa tingkat kepuasan dari penggunaan aplikasi oleh para manajer dan karyawan di perusahaan tersebut. Metode pengumpulan data yang digunakan adalah observasi, wawancara, dan kuesioner. Metode pengolahan datanya menggunakan manual, Microsoft Excel 2003, dan SPSS versi 13.0. Sedangkan metode analisisnya menggunakan gap analysis dan rentang skala untuk menentukan tingkat kepuasan. Jadi, salah satu simpulan yang dapat diambil dari penelitian ini adalah kinerja aplikasi ini sudah cukup memenuhi harapan pengguna.Kata kunci: tingkat kepuasan, pengguna, aplikasi IBSPENDAHULUANPersaingan dalam dunia bisnis saat ini sangat cepat dan tinggi sekali. Perusahaan harus dapat memproses setiap data menjadi informasi yang akurat secara cepat. Hal ini berhubungan dengan pengambilan keputusan untuk mendukung strategi bersaing perusahaan. Untuk mengolah data yang demikian banyaknya dari hasil kegiatan harian perusahaan menjadi informasi yang tepat dan secara cepat, tentulah bukan merupakan pekerjaan mudah. Oleh karena itu, saat ini banyak perusahaan yang menggunakan sebuah aplikasi. Aplikasi ini dapat membantu pekerjaan user (pengguna aplikasi) dalam mengolah data menjadi informasi yang berharga bagi jajaran manajemen maupun non-manajemen.Demikian pula pada perusahaan integrasi sistem dan penjualan perangkat keras komputer pada perusahaan. Pada awalnya, penggunaan komputer untuk membantu proses bisnis di perusahaan memakai Microsoft Office Excel sebagai alat bantu pengolah data transaksi mereka. Akan tetapi, dengan perkembangan perusahaan yang semakin besar dan kebutuhan pengolahan data yang semakin kompleks dan banyak, maka perusahaan ini memutuskan untuk membangun sebuah aplikasi yang cocok untuk mendukung proses kerja mereka. Intersystem Business Solution (IBS), demikian nama aplikasi yang mereka beli dari sebuah perusahaan pembuat software.Ruang lingkup penelitian ini dibatasi pada aplikasi IBS yang digunakan oleh divisi pembelian dan persediaan, penjualan, dan keuangan, lingkungan penelitian dilakukan pada perusahaan, yaitu di kantor Jln. Arjuna Utara No. 9I, Jakarta Barat.Menurut Kotler (2003: 61), “satisfaction is person’s feelings of pleasure or disappointment resulting from comparing a product’s perceived performance (or outcome) in relation to his or her expectations”. Yang artinya bahwa kepuasan adalah perasaan orang akan kesenangan atau kekecewaan yang disebabkan membandingkan hasil kinerja sebuah produk dengan harapannya.O’Brien (2005: 11) menyatakan “end users are people who use an information system or the information it produces”. Yang artinya bahwa pengguna akhir adalah orang yang menggunakan sistem informasi atau informasi yang dihasilkan oleh sistem. Sedangkan Remenyi, Money, dan Sherwood-Smith (2004: 153), dalam bukunya mengemukakan bahwa “user satisfaction is generally considered to result from a comparison of user expectations (or needs) of the IS with the perceived performance (or capability) of the IS on a number of different facts of the IS. This is considered to be
EVALUASI SISTEM INFORMASI PENJUALAN PADA PT ARORI JAYA Gui, Anderes; Maryanie, Maryanie; Octorian, Melvin; Nurhadi, Nurhadi; William, William
CommIT (Communication and Information Technology) Journal Vol 3, No 2 (2009): CommIT Vol. 3 No. 2 Tahun 2009
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v3i2.519

Abstract

The purpose of this study was to determine the level of internal control at PT Arori Jaya and provided recommendation to the weaknesses found. The method used is the method of interview, check list, observation, and documentation study. The results of the evaluation system sale information found weaknesses of each control, where there are weaknesses that allow the potential risks that may occur as well as the recommendations as necessary remedial action. The conclusion is based on the evaluation results have been obtained on credit sales information system controls at the company, still need improvement. With the internal control system of better information, it is expected the company to ensure protecting data and information from every threat that may arise.Keywords: evaluation, credit sales information system
PENGUKURAN RESIKO Teknologi Informasi (TI) DENGAN METODE OCTAVE-S Gui, Anderes; Gondodiyoto, Sanyoto; Timotius, Irvan
CommIT (Communication and Information Technology) Journal Vol 2, No 1 (2008): CommIT Vol. 2 No. 1 Tahun 2008
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v2i1.489

Abstract

Article presented a measurement of Information Technology (IT) risk levels and identify security practices whichwere suitable in the risk overcoming, as noted in PTNL. Company was also expected to be more alert to the risk impactsof information technology which might occur in PTNL. Analytical method used was OCTAVE-S method. This method wasused in a risk measurement of information technology risk, with some steps which had important roles in searching for themeasurement results effectively and efficiently, which were applied in PTNL. The results which will be achieved were to giveoverall results of risk measurement occurred at the company, either the plus or minus, and provide recommendations whichare expected to solve and correct the minus or problems which occurred in PTNL. Conclusion states that the risk measurementof information technology performed in PTNI has successfully minimized the risks that can threaten the company’s security.Keywords: measurement, risk, Information Technology (IT), OCTAVE-S method
Evaluasi Sistem Informasi Penjualan PT SPNS Gui, Anderes; Gondodiyoto, Sanyoto; Japari, Japari
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 1 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i1.2203

Abstract

The purpose of this paper is to identify and analyze problems that occur in information systems sales PT SPNS. It also serves to control the management and control of applications running well so it can produce accurate information for decision making. The method used is book study method and field study. Study was done by reading library books, scientific papers and other sources, while the field study was done by observation, interviews, and questionnaires. The result of the evaluation is derived from the respective strengths and weaknesses - each control. Weaknesses are found, the findings presented in the form of a matrix that contains the findings and recommendations as a matter of risk remedial action. Conclusions obtained from the audit for security control, operations, limitations, input and output is good enough because it can satisfy and support the sales activities of PT SPNS.
Manajemen Risiko Teknologi Informasi: Studi Kasus pada Perusahaan Jasa Viyanto, Achmad Reza; Latuihamallo, Okhran Steve; Tua, Franky Mangihut; Gui, Anderes; Suryanto, Suryanto
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 1 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i1.2682

Abstract

The purpose of this study is to identify and quantify risks that may occur any time in the application of information technology in a company, as well as to provide information on the risks associated with the security of information technology system of the company. The methods used are: data collection and analysis techniques. Data collection includes: literature and field studies, in which the field study is conducted by interview and observation. Analytical technique used in the measurement of risk is OCTAVE-S. The results found the risks associated with security management, contingency planning, vulnerability management, as well as design and security architecture. It iscocluded from this this study that there are still a lot of risks that can threaten companies such as lack of contingency and disaster recovery plan.
Evaluasi Pengendalian Sistem Informasi Pengiriman pada TL Nelly, Nelly; Susiana, Liu; Kialiawati, Wenni; Meiry, Meiry; Gui, Anderes
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 1 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i1.2757

Abstract

The purpose of this study is to evaluate the control systems on the TL shipping information, in order to discern weaknesses or problems in delivery of enterprise information systems control using CobIT approach. The research method used is the data collecting by observation, checklists, interviews, and literature study. The results achieved are findings and issue recommendations that provide an illustration about a control of the running information delivery systems. From the illustration it is known that on the company?s control of information delivery system, there are still many things that have not been up to standard. The conclusion obtained is that the control of information delivery systems that have been implemented meets only partially the standards set small, so it still needs much improvement. 
Co-Authors A.A. Ketut Agung Cahyawan W Erwin Erwin Irvan Timotius, Irvan Japari, Japari Kialiawati, Wenni Latuihamallo, Okhran Steve Leo Satya Phangestu, Leo Satya Maryanie Maryanie, Maryanie Meiry, Meiry Melvin Octorian, Melvin Nelly Nelly Nora Vera Amanda, Nora Vera Sanyoto Gondodiyoto Suryanto Suryanto Susiana, Liu Tua, Franky Mangihut Viyanto, Achmad Reza William William