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Aat Ruchiat Nugraha
Program Studi Ilmu Hubungan Masyarakat, Fakultas Ilmu Komunikasi, Universitas Padjadjaran
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Public Health Social Sciences Other

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Journal : Communiverse

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STRATEGI MANAJEMEN KRISIS HUMAS PLN UID JABAR DALAM MENANGANI BLACKOUT JARINGAN JAWA BAGIAN TENGAH Choerunnisa, Siti; Nugraha, Aat Ruchiat
Communiverse : Jurnal Ilmu Komunikasi Vol 5 No 2 (2020): Juni
Publisher : LPPM Abdurrab Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/cmv.v5i2.1136

Abstract

The National Electricity Company (PLN) as the only company that supplies electricity in Indonesia continues to develop to realize that it can deliver electricity to the entire community from cities to remote villages. However, in August 2019, PT. PLN experienced an event that occurred beyond the expectations of all parties, namely a simultaneous blackout or blackout caused by a disruption in the transmission network on the Ungaran-Pemalang line. The phenomenon of power outages has a tremendous impact on aspects of vital objects in the area of ​​DKI Jakarta, Banten, West Java, and parts of Central Java and resulted in the company's image gets worse. This study uses a qualitative approach to find out and explain the blackout phenomenon that can reduce the company's negative image in public. The data collection method is done by interviewing and observing with several parties directly involved in the completion of the blackout. The results of the study indicate that there is a need for participation from the Public Relations department to be able to restore the negative image situation regarding the impact of blackouts in the community through adaptive crisis management strategies using operational modification, compromise, and transfer of facilities contained in the public relations work program. The conclusion of the research shows that the handling of adaptive strategies by the Public Relations of PT. PLN in dealing with a blackout crisis can be handled well and produce the value that is quite effectively felt by the public.
Co-Authors Aang koswara Aang Koswara Ade Kadarisman Aditya Ilham Gunawan Agus Rahmat Agus Salam Ahmad Taufiq Maulana Ramdan Ajeng Jayanti Satyadewi Ananda, Muhammad Fairuz Satria Ananda, Muhammad Fairuz Satria Andika Pakaradena Anggita Sarasati Anwar Sani Ayu Indra Wardhani Bambang Winardi Caroline Centurion C. Priyatna Chasanah Utami Putri Choerunnisa, Siti Damayanti, Trie Darimis Darimis Desya Putri Aryani Diah Fatma Sjoraid Diah Fatma Sjoraida Diah Fatma Sjoraida Diah Fatma Sjoraida Diah Fatma Sjoraida Dian Wardiana Dian Wardiana Sjuhro Dinda Nabila Dwi Wahyono Elsa Nurlatifa Evi Novianti Evi Novianti Fatima Suatrat Fauzziya, Putri Meysha Nabila Feliza Zubair Feliza Zubair Femilia Yuniawati Floren Olantara Frans Sudirjo Gian Prima Yogi Gunawan Widjaja Hamirul Hamirul Hanny Hafiar Heru Ryanto Budiana Hilma Rizky Nurcahya Iriana Bakti Johny Aninam Kokom Komariah Kunto Adi Wibowo Lukiati Komala Lukiati Komala Erdinaya M. Zahari Maria Assumpta Wikantari Marwa Kautsar Mella M. Roosdinar Miranda Shafira Alamsyah Muhammad Fatah Wiyatna Muhammadong Naifah Kurnia Natashya, Merina Lydia Isabella Nisia Hikaru Ono Novie Indrawati Sagita Nunung Suryana Jamin Nurpijar Kaloka, Hanas Nuryah Asri Sjarifah Priyo Subekti Priyo Subekti Puji Hastuti Purnaya Sari Tarigan Putri Meysha Nabila Fauzziya Raden Adi Pratama Putra Rahmi Renata Anisa Retasari Dewi Ridwansyah Ridwansyah Rosnandar Romli S. Kunto Adiwibowo S. Sumihatul Ummah MS Samuel Hady Gandojo Septiyana Puji Rahayu Rahayu Siti Choerunnisa Sjuchro, Dian Wardiana Sophia Rahmi St. Rahmah Susanne Dida Susie Perbawasari Susie Perbawasari Suwandi Sumartias Syauqy Lukman Syauqy Lukman Syusantie Sylfia Sairdama Tessa Handra Trie Damayanti Trie Damayanti Trie Damayanti Trie Damayanti Trisnawati Kusumawardhani Weraman, Pius Yanti Setianti Yustikasari Yustikasari Yustikasari Yustikasari, Yustikasari