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Comparative Study Of Outpatient Patient Satisfaction General And Companies In Mcu Polyclinic of Rsud Sultan Imanuddin Pangkalan Bun Rahaju Ningtyas; Rahaju Wiludjeng; Nerlisa Nerlisa
International Journal of Health and Pharmaceutical (IJHP) Vol. 1 No. 1 (2021): November 2021
Publisher : CV. Inara

The quality of health services is reflected in the level of patient satisfaction. Thestandard of living of the community affects the demands of society on the quality ofhealth. Outpatient services at Sultan Imannudin Hospital are divided into twoaccording to the payment method, namely insurance and general patients. Thepurpose of this study was to determine the comparative satisfaction of general andcorporate outpatients in the MCU Polyclinic at Sultan Imanuddin Hospital.Thisstudy uses a non-experimental method: comparative. namely to determine thedifference in outpatient satisfaction with company and general guarantees.Theresults of the study are based on the Wilcoxon sigred rank test with a value of p =0.000 <0.05, which means that there is a significant difference between generaloutpatient satisfaction and company outpatient satisfaction. The level of generalpatient satisfaction is satisfied, while the company's patient satisfaction level is verysatisfied. This is due to the financing factor. The satisfaction level of outpatientcompanies is very satisfied because from a financial perspective they don't need tothink about it anymore. Insured patients (company patients) only receive theservices provided to them. While general patients feel satisfied because they have topay medical fees, so the demands on the quality of service are also high.It issuggested that the assessment of the level of patient satisfaction is carried outregularly and periodically as input for making policies in improving service quality,especially focused on the dimension of reliability (reliability).

LITERATUR REVIEW: PENGARUH TERAPI DISTRAKSI AUDIOVISUAL PADA SAAT PROSEDUR INJEKSI PADA ANAK USIA PRASEKOLAH SAAT HOSPITALISASI Adi Mulyono; Puji Indriyani; Rahaju Ningtyas
Journal of Nursing and Health Vol. 5 No. 2 (2020): Journal of Nursing and Health
Publisher : Yakpermas Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52488/jnh.v5i2.124

Latar belakang: Anak merupakan individu yang berada dalam satu rentang perubahan perkembangan yang dimulai dari bayi hingga remaja (Hidayat, 2009). Anak yang sedang sakit mempunyai respon berbeda, salah satunya yaitu anak akan mengalami kecemasan serta tidak bisa berinteraksi dengan orang lain, hal ini disebabkan karena anak harus menjalani proses perawatan di rumah sakit yang dikenal dengan proses hospitalisasi. Kecemasan merupakan perasaan yang paling umum dialami oleh pasien anak dengan hospitalisasi. Distraksi adalah metode untuk menghilangkan stress dan kecemasan dengan cara mengalihkan perhatian pada hal-hal lain sehingga pasien akan lupa terhadap cemas yang dialami. Tujuan: Untuk mendapatkan gambaran tentang pengaruh terapi distraksi audiovisual pada saat prosedur injeksi pada anak usia prasekolah saat hospitalisasi. Metode: Desain yang digunakan pada penelitian ini adalah penelitian kepustakaan, sumber data yang diperoleh dari data sekunder dimana peneliti memperoleh sumber utama hasil literatur- literatur yang berkaitan dengan fokus kajian dari tahun 2015- 2020, dengan menggunakan 4 jurnal dan buku- buku yang membahas konsep keperawatan anak yang dijadikan sebagai referensi tetapi hanya 2 jurnal yang dijadikan sebagai landasan teori. Hasil: Dari kedua jurnal memberikan hasil bahwa terapi distraksi audiovisual sangat berpengaruh terhadap penurunan tingkat kecemasan dan tingkat nyeri pada anak usia prasekolah pada saat prosedur injeksi. Kesimpulan: Terapi distraksi audiovisual sangat berpengaruh terhadap penurunan tingkat kecemasan dan tingkat nyeri pada anak usia prasekolah pada saat prosedur injeksi. Kata kunci : Anak usia prasekolah, Hospitalisasi, Terapi Distraksi, Kecemasan, Tingkat nyeri

Penerapan Inhalasi Minyak Kayu Putih Terhadap Bersihan Jalan Nafas Tidak Efektif Pada Balita ISPA Ananda Istikomah; Priyatin Sulistyowati; Rahaju Ningtyas
Serulingmas Health Journal Vol. 3 No. 1 (2023): Juni
Publisher : Stikes Serulingmas Cilacap

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Anak merupakan seseorang yang masih dalam masa pertumbuhan dan perkembangan. Pada masa-masa tersebut anak terkadang terkena berbagai macam gangguan kesehatan. ISPA atau infeksi saluran nafas akut merupakan salah satu gangguan kesehatan anak yang sering terjadi. Penyakit ini dimulai dengan demam dengan gejala diantaranya pilek, batuk kering atau berdahak, tenggorokan sakit untuk menelan. Bersihan jalan nafas tidak efektif menjadi permasalahan keperawatan inti yang kerap terjadi pada anak ISPA. Tujuan penelitian ini untuk mengetahui penerapan inhalasi uap minyak kayu putih pada anak usia balita yang menderita ISPA dengan masalah keperawatan bersihan jalan nafas inefektif. Karya tulis ilmiah menggunakan rancangan studi kasus dengan pendekatan deskriptif melalui penerapan asuhan keperawatan dan penerapan tindakan inhalasi minyak kayu putih yang dilaksanakan selama 3 hari. Hasil penerapan didapatkan data penurunan produksi sekret, ronchi, batuk, dispnea pada anak ISPA. Kesimpulan yang didapatkan adalah inhalasi uap minyak kayu putih efektif diterapkan pada anak balita yang menderita ISPA untuk membantu mengatasi masalah keperawatan bersihan jalan nafas inefektif.

The Impact of Nature Exposure on Mental Health and Well-Being Rahaju Ningtyas; Nurhikmah Paddiyatu; Benny Novico Zani; Herawati; Sandy Novryanto Sakati
West Science Interdisciplinary Studies Vol. 1 No. 08 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i08.173

This research investigated the impact of nature exposure on mental health and wellbeing in West Bandung Regency, Indonesia, a region characterized by diverse natural landscapes. A mixed-method approach combining quantitative surveys and qualitative interviews was employed to gather data from residents of various communities in the region. The quantitative findings indicated that more frequent nature exposure was associated with lower levels of stress, anxiety, and depression. The qualitative insights revealed that nature exposure provided a sense of relaxation, tranquility, and rejuvenation, enhancing emotional well-being. The study underscores the restorative effects of nature and the importance of integrating green spaces into urban planning to promote mental health in rapidly developing regions like West Bandung Regency.

TINJAUAN KELENGKAPAN KODE EXTERNAL CAUSE KASUS KECELAKAAN LALU LINTAS PADA DOKUMEN REKAM MEDIS DI RUMAH SAKIT UMUM DAERAH BANYUMAS Rahaju Ningtyas; Christina Trisnawati Setiawan
Serulingmas Health Journal Vol. 3 No. 1 (2023): Juni
Publisher : Stikes Serulingmas Cilacap

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Proses dalam memberikan kode pada kasus kecelakaan lalu lintas harus dilengkapi kode external cause (penyebab luar) mengingat rekam medis adalah bukti autentik hukum serta data yang dibutuhkan dalam pelaporan morbiditas dan kepentingan asuransi. Tujuan penelitian adalah untuk mengetahui kelengkapan kode external cause kasus kecelakaan lalu lintas pada dokumen rekam medis di rumah sakit. Jenis penelitian ini adalah penelitian deskriptif kuantitatif. Penelitian dilakukan di Rumah Sakit Umum Daerah Banyumas pada bulan April 2023. Populasi yang digunakan adalah 79 dokumen rekam medis kasus kecelakaan lalu lintas. Sampel dari penelitian ini adalah seluruh populasi. Metode pengumpulan data yaitu observasi dengan menggunakan checklist. Analisis data penelitian dilakukan secara deskrptif. Hasil penelitian ditemukan sebanyak 97% (77 dokumen) ada informasi kronologi kejadian external cause dan 3% (2 dokumen) tidak ada informasi kronologi kejadian external cause, serta diperoleh hasil kelengkapan kode external cause sebesar 6% (5 dokumen) sedangkan 94% (74 dokumen) lainnya kode tidak lengkap.

ANALISIS KEBUTUHAN PETUGAS REKAM MEDIS BERDASARKAN METODE WORKLOAD INDICATOR OF STAFFING NEED DI RUMAH SAKIT UMUM HIDAYAH PURWOKERTO Rahaju Ningtyas; Christina Trisnawati Setiawan
Serulingmas Health Journal Vol. 3 No. 1 (2023): Juni
Publisher : Stikes Serulingmas Cilacap

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Rumah Sakit Umum Hidayah Purwokerto dari hasil observasi terdapat permasalahan khususnya pada bagian rekam medis terkait tingkat beban kerja petugas. Penelitian ini bertujuan untuk mengetahui besarnya beban kerja petugas rekam medis untuk menghitung kebutuhan tenaga dengan metode WISN. Jenis penelitian ini adalah deskriptif menggunakan mixed methods. Penelitian ini dilaksanakan di unit rekam medis Rumah Sakit Umum Hidayah Purwokerto dari bulan Januari-April 2023. Populasi berjumlah 6 petugas dan menggunakan total sampling. Cara pengumpulkan data dengan observasi dan wawancara. Analisis data penelitian dilakukan secara deskriptif. Hasil penelitian ditemukan, kualifikasi SDM tidak sesuai (100%), waktu kerja tersedia sesuai (231 hari/tahun), Standar beban kerja tidak sesuai, standar waktu kelonggaran sesuai, kebutuhan SDM tidak sesuai untuk kebutuhan ideal SDM di masing-masing sub bagian adalah pendaftaran rawat jalan, rawat inap dan IGD 5 orang, assembling 2, coding 1, analising dan reporting 2, filling 2. Kesimpulan berdasarkan hasil perhitungan dengan WISN pada Rumah Sakit Umum Hidayah Purwokerto beban kerja cukup tinggi dan diperlukan penambahan petugas rekam medis.

PENGARUH KOMPRES HANGAT UNTUK MENURUNKAN SUHU TUBUH ANAK YANG MENDERITA DEMAM DENGAN MASALAH UTAMA HIPERTERMI Andes Maslikhatul M; P. Sulistyowati; Rahaju Ningtyas
Jurnal Ilmiah Medsains Vol 9 No 1 (2023): Edisi Juni
Publisher : Unit Penelitian dan Pengabdian Masyarakat, Politeknik Banjarnegara

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Childhood is the golden age of education and human resources for physical growth and intelligence and must be supported by good nutrition and a healthy environment. Fever is a sign of a disease that attacks the body's immune system, handling fever in children can be done with warm compresses, giving fluids, adequate rest and giving antipyretics if necessary. this study was to determine the impact of warm compresses on reducing fever in children with fever. This type of qualitative research with a case study approach is used in this paper. information disaggregation method to obtain appropriate and appropriate information for the study of this situation, the creators involved the information disaggregation procedure as encounter and perception. Inclusion criteria were pediatric patients aged 5-12 years with a temperature >37.5ÂºC and exclusion criteria were pediatric patients aged >12 years and temperatures <37.5ÂºC with impaired skin integrity. the results of the implementation of nursing state that the warm compress technique has less effect or impact on the child having a fever due to a long infection. the effect of warm compresses on reducing the body temperature of children with fever is less influential because there are accompanying inhibiting factors.

PENERAPAN INHALASI MINYAK KAYU PUTIH TERHADAP BERSIHAN JALAN NAFAS TIDAK EFEKTIF PADA BALITA ISPA Ananda Istikomah Istikomah; P. Sulistyowati; Rahaju Ningtyas
Jurnal Ilmiah Medsains Vol 9 No 1 (2023): Edisi Juni
Publisher : Unit Penelitian dan Pengabdian Masyarakat, Politeknik Banjarnegara

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A child is someone special in his developmental activities. Among these developments are physiological such as eating and drinking, excretory exercise, sleep and rest. ARI is an acute respiratory infection that can last up to 14 days and is caused by a virus or bacteria. The illness begins with a fever with one or more symptoms including, runny nose, dry cough, phlegm, sore throat to swallow. Ineffective airway clearance is a core problem that often occurs in children with ARI. This scientific writing used is a type of case study with a descriptive approach, the method of collecting data is in the format of assessment, format of child development, interviews and observation sheets. The inclusion criteria were children diagnosed with mild or moderate ISPA, children aged 4-5 years, parents of patients who were able to communicate well and were cooperative, parents of patients who were willing to be respondents by signing an informed consent. Exclusion criteria were children who had ARI with a severe diagnosis, uncooperative clients or parents. During the 3 day meeting, nursing care was carried out by inhaling effective eucalyptus oil vapor in children with ARI, obtained data on decreased secretion production, rhonchi, cough, dyspnea. The application of eucalyptus oil vapor inhalation is effective in children under five suffering from ARI with the main problem being ineffective airway clearance.

The Impact of Nature Exposure on Mental Health and Well-Being Rahaju Ningtyas; Nurhikmah Paddiyatu; Benny Novico Zani; Herawati; Sandy Novryanto Sakati
West Science Interdisciplinary Studies Vol. 1 No. 08 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i08.173

This research investigated the impact of nature exposure on mental health and wellbeing in West Bandung Regency, Indonesia, a region characterized by diverse natural landscapes. A mixed-method approach combining quantitative surveys and qualitative interviews was employed to gather data from residents of various communities in the region. The quantitative findings indicated that more frequent nature exposure was associated with lower levels of stress, anxiety, and depression. The qualitative insights revealed that nature exposure provided a sense of relaxation, tranquility, and rejuvenation, enhancing emotional well-being. The study underscores the restorative effects of nature and the importance of integrating green spaces into urban planning to promote mental health in rapidly developing regions like West Bandung Regency.

Urban Well-Being and Community Development: Investigating the Relationship Between Built Environments, Social Networks, and Quality of Life Christina Trisnawati Setiawan; Rahaju Ningtyas
West Science Social and Humanities Studies Vol. 1 No. 02 (2023): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v1i02.188

This research investigates the dynamic interplay between the built environment, social networks, and quality of life in Bandung City's urban context, with a focus on urban community wellbeing and community development. Employing a mixed-methods approach, the study combines quantitative surveys and qualitative interviews to comprehensively explore the relationships among these factors. The findings highlight the significance of access to green spaces, transportation options, and housing quality in influencing residents' quality of life. Moreover, strong social networks emerged as a crucial catalyst for community development, fostering a sense of belonging and social support. Integrating quantitative and qualitative insights, this research provides a nuanced understanding of how the built environment and social networks intersect to shape urban community wellbeing and enhance community development. The implications of this study extend to urban planning, policy development, and community engagement strategies, guiding efforts to create more livable and inclusive urban environments in Bandung City.

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