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All Journal JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran)
Cicilia Dyah S. Indrawati
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Education Social Sciences Other

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IMPLEMENTATION OF ISO 9001 QUALITY MANAGEMENT SYSTEM IN UNS CENTER LIBRARY Finna Aqhninna; Wiedy Murtini; Cicilia Dyah S. Indrawati
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 4, No 3 (2020): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v4i3.44358

Abstract

The purpose of this study was studied to determine the implementation of the ISO 9001 Quality Management System in the UNS Central Library. The research method used is qualitative with a phenomenal approach. The phenomena that have occurred are the transformation of ISO 9001, program innovation carried out by the UNS Central Library, and Predicate A for the National University Libraries. The results of this study were reviewed by 10 ISO clauses with the PDCA pattern (Plann, Do, Check, and Act). So that getting a program that has been running includes Processing Library Materials, Cooperation Administration, Digital Library Services, Academic Internships, Maintenance of Infrastructure, Website Management, Book Returns, HR, Information Literacy, Scientific Library Clinics, Library Tours, News Coverage, Environmental Maintenance, to the processing of journals, magazines, and newspapers. All of these programs are the result of implementing ISO 9001 itself by compiling Quality Procedures and Work Instructions for all elements of the UNS Central Library.
PEMANFAATAN PROGRAM APLIKASI TYPING MASTER UNTUK MENINGKATKAN KECEPATAN MENGETIK SISWA SMK WIKARYA KARANGANYAR TAHUN 2018/2019 Usamah Al Rozi; Cicilia Dyah S. Indrawati; Jumiyanto Widodo
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 2, No 4 (2018): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v2i4.38165

Abstract

The purpose of this study is to know the increase in typing speed using typingmaster. This study was descriptive research supported by qualitative data andquantitative data. This type of this research was Classroom Action Research (CAR),a study that emphasizes on improving the quality of learning in the class. This studyused a cycle model that implement through four stages activities: planning, acting,observing, and reflecting. The results of these observations indicate that the valueof rapid typing in students were still red, students less active in following theongoing learning only a handful of students who were enthusiastic following theteacher's learning. This led to a lack of student understanding of the fast typingmaterial described by the teacher. Based on the result of evaluation test at cycle 2it can be seen that as many as 29 students have reached minimal criteria (MCM)with percentage 76,31% average of 76.33. And another 9 students with apercentage of 26.69% still have not reached MCM that has been determined. Thenumber of students who score above the MCM is more than 70% so it can be saidthe target researchers have achieved
PENERAPAN APLIKASI PEMBERKASAN ARSIP DINAMIS DAN STATIS DI KANTOR PELAYANAN PAJAK PRATAMA KARANGANYAR Noviana Putri; Cicilia Dyah S. Indrawati; Anton Subarno
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 6, No 2 (2022): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i2.56631

Abstract

This study aims to determine the implementation of dynamic and static filing applications in the Service Section at Pratama Tax Office Karanganyar. This research was conducted at Pratama Tax Office Karanganyar. The sampling of this research is using purposive sampling and snowball sampling technique. Data collection techniques with observation, interviews, and documentation. The validity of the data was obtained by triangulation of sources and methods. The data analysis technique uses interactive model data analysis. The results obtained: (1) the application of dynamic and static filing applications facilitates file storage to be neatly organized in one system, facilitates file retrieval, and makes it easier for officers to monitor files, (2) obstacles in implementing dynamic and static filing applications are unstable computer servers and application menus need to be added, and (3) the efforts to overcome obstacles in implementing dynamic and static filing applications are coordinating with system administration for server repairs and submitting proposals for adding file application menus.
ANALISIS IMPLEMENTASI BUDAYA KERJA ORGANISASI (Studi Kasus di Kantor Pertanahan ATR/BPN Sukoharjo) Isma Putri Ariyanti; Tri Murwaningsih; Cicilia Dyah S. Indrawati
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 4, No 3 (2020): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v4i3.44248

Abstract

Penelitian ini bertujuan untuk mengetahui implementasi budaya kerja organisasi di Kantor Pertanahan ATR/BPN Sukoharjo serta mengetahui hambatan dan upaya mengatasi hambatan tersebut dalam penerapan budaya kerja organisasi di Kantor Pertanahan ATR/BPN Sukoharjo. Penelitian ini menggunakan metode deskriptif kualitatif dengan pendekatan studi kasus. Sumber data berasal dari informan/narasumber, peristiwa, serta dokumen yang ditentukan menggunakan teknik Purposive Sampling dan Snowball Sampling. Data dikumpulkan melalui observasi, wawancara, dam analisis dokumen. Validasi data dilakukan dengan triangulasi sumber dan triangulasi metode. Teknik analisis data dilakukan dengan tahapan sebagai berikut: (1) Pengumpulan Data; (2) Reduksi Data; (3) Penyajian Data; (4) Penarikan Kesimpulan dan Verifikasi. Prosedur penelitian yang ditempuh peneliti antara lain: (1) Tahap sebelum ke lapangan (pra lapangan); (2) Tahap penelitian lapangan; (3) Tahap analisis Data; dan (4) Tahap Penulisan Laporan. Hasil penelitian di Kantor Pertanahan ATR/BPN Sukoharjo budaya kerja yang berlaku adalah budaya Tepat Waktu, Tepat Kinerja, dan Tepat Sasaran kemudian budaya tersebut dikuatkan oleh Keputusan Kepala BPN RI Nomor 277/KEP-7.1/VI/2012 tentang Sapta Tertib Pertanahan dimana isinya lebih terperinci. Budaya tersebut diterapkan secara bertanggung jawab terhadap pekerjaan masing – masing, dan berorientasi kepada pencapaian target, memberi kebebasan pegawai untuk mengembangkan ide dan gagasan yang bisa dipertanggungjawabkan, fleksibel, serta mempertahankan stabilitas kantor. Metode yang digunakan untuk menerapkan budaya kerja tersebut sebagai berikut: (1) Pendekatan kekeluargaan, (2) Pembinaan Pegawai, (3) Pelatihan Pegawai, (4) Pengawasan dan Evaluasi. Adapun budaya kerja tersebut dilaksanakan sesuai dengan asas-asas nilai dasar budaya kerja seperti asas tujuan, asas konsensus, asas keunggulan, asas kesatuan, asas prestasi, asas empirik, asas keakraban, dan asas integritas.. Hambatan dalam implementasi budaya kerja di Kantor Pertanahan ATR/BPN Sukoharjo antara lain: (1) Perbedaan karakter individu; (2) Adanya pekerjaan yang tidak dapat diselesaikan tepat waktu; (3) Ketidakpahaman terhadap instrumen; (4) Rasa sungkan memberi teguran pada pegawai senior. Adapun upaya untuk menghadapi hambatan-hambatan tersebut antara lain: (1) Membangun komitmen pegawai; (2) Pembentukkan kelompok kerja; (3) Pembinaan dan Pengarahan; (4)Evaluasi Berkala
Co-Authors Anton Subarno Finna Aqhninna Isma Putri Ariyanti Jumiyanto Widodo Noviana Putri Tri Murwaningsih Usamah Al Rozi Wiedy Murtini