Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal IJFBP International Journal of Family Business Practices
Mark de Jong
Universitas Triatma Mulya Stenden Bali
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Managing Virtual Teams: A Qualitative Study at Universitas Triatma Mulya Stenden Bali ERNA ZULAENI WILES; I Made Bayu Wisnawa; Mark de Jong
International Journal of Family Business Practices Vol 5, No 2 (2022)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v5i2.3717

Abstract

The covid-19 pandemic and the social distancing policy forced Universitas Triatma Mulya Stenden Bali (UTMS) to switch from the conventional team (CT) to a virtual team (VT). The stakeholders were not ready, and references as guidance were nowhere to be found as VT was still new in Indonesia. Once conducted, however, students’ assignments were surprisingly high quality. Students’ evaluations of their education have been higher and more positive. This study was conducted to explore aspects, factors, benefits, challenges, and human resource management (HRM), and to provide recommendations to higher education institutions on how to run a VT. This qualitative research is descriptive-explorative in nature. Interviews were conducted with the Module Coordinators of UTMS, who have experience in conducting CT and VT. Findings show that 1) students are stakeholders, 2) due to its flexibility, efficiency, effectiveness, and profitability, a hybrid team (HT) is considered to be the most ideal and best option for the future, 3) the aspects, the factors and the challenges can be classified into the technology, the people, and the process, aside from leadership, trust, company culture and cultural intelligence, 4) The key success factors of HRM are the sophistication of the technology, class management and virtual presentation skills. To ensure the success of HT, it is recommended that higher education institutions should 1) recruit only experts in the industry, 2) create clear SOPs, 3) provide the right infrastructure and technology, 4) provide training and development programs, 5) give regular 3600 feedback and feedforward, and 6) provide non-financial rewards.
Co-Authors ERNA ZULAENI WILES I Made Bayu Wisnawa