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All Journal JURNAL ILMIAH EDUCATIONAL MANAGEMENT MANAGERIA: Jurnal Manajemen Pendidikan Islam Aksara: Jurnal Ilmu Pendidikan Nonformal
Rhini Fatmasari, Rhini
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Education Languange, Linguistic, Communication & Media Social Sciences Other

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EVALUASI KINERJA PELAYANAN AKADEMIK DI PERGURUAN TINGGI DENGAN BALANCED SCORECARD Studi Pada Pendidikan Tinggi Jarak Jauh Universitas Terbuka FATMASARI, RHINI
Jurnal Ilmiah Educational Management Vol 7, No 1 (2016): Desember 2016
Publisher : PPs UNJ

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Abstract

This research’s aim is to evaluate the performance of academic services at high education of Open University (UT) by using balanced score card. Through evaluation, we will know how good the achievement of UT’s strategic plans that were run to achieve the vision and mission of UT. The perspectives of BSC evaluated at UT’s academic services are as follows (1) customer perspective, (2) financial perspective, (3) internal business perspective and, (4) innovation and learning perspective. The evaluation was done by interviewing, spreading the questioners of 358 respondents and document analysis of the report in 2013 and 2014 of UT’s Rector. The quantitative data processing was using Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA). The evaluation result showed that the performance of Academic Services of UT is in the very good condition (healthy condition), which has A category with 74,11 score of the whole performance. The evaluation result showed that the performance of academic services of UT in a customer perspective in a level of 67,54% of index, while 75,44% of index was on financial perspective, 78,32% of index was on internal business process perspective and 76,61% of index was on learning and growth perspective.
Peningkatan Efektivitas Kerja melalui Perbaikan Pelatihan, Penjaminan Mutu, Kompetensi Akademik dan Efikasi Diri dalam Organisasi Pendidikan Manurung, Santa; Hidayat, Rais; Patras, Yuyun Elizabeth; Fatmasari, Rhini
MANAGERIA: Jurnal Manajemen Pendidikan Islam Vol 3 No 1 (2018)
Publisher : Prodi Manajemen Pendidikan Islam FITK UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (341.383 KB) | DOI: 10.14421/manageria.2018.31-04

Abstract

The research is conducted at the Health Polytechnic of the Ministry of Health of DKI Jakarta III to obtain information on the effect of training, quality assurance, pedagogic competence, and self-efficacy towards lecturers’ job effectiveness. The research used 60 out of 145 lecturers as the population selected using simple random sampling. The research is conducted by using a method of causal with path analysis. The result of the research showed that: (1). there is a direct positive effect of training on lecturers’ job effectiveness; (2) there is a direct effect quality assurance on lecturers’ job effectiveness; (3) there is a direct effect of pedagogic competence on lecturers’ job effectiveness; (4) there is a direct effect of self-efficacy on lecturers’ job effectiveness. Therefore, job effectiveness of Health Polytechnic lecturers of the Ministry of Health Jakarta III can be enhanced by carrying out training, quality assurance, pedagogic competence, and self-efficacy.  
Pengaruh Collaborative Skills dan Kompetensi Pedagogik Guru Terhadap Kinerja Siswa Sekolah Dasar di Gugus 10 Kecamatan Pamulang Irnaningsih, Sri; Kusmawan, Udan; Fatmasari, Rhini
Aksara: Jurnal Ilmu Pendidikan Nonformal Vol 7, No 2 (2021): May 2021
Publisher : Magister Pendidikan Nonformal Pascasarjana Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/aksara.7.2.523-536.2021

Abstract

Collaborative skills merupakan kompetensi atau keahlian yang harus dimiliki olehseseorang di abad 21. Sementara itu kompetensi pedagogik merupakan salah satu kompetensi yang wajib dikuasai oleh seorang guru berkenaan dengan karakteristik peserta didik dilihat dari berbagai aspek fisik, moral, sosial, kultural, emosional, dan intelektual. Oleh karena itu diharapkan kedua hal ini dapat berpengaruh langsung terhadap kinerja siswa. Collaborative skills dan kompetensi pedagogik guru dapat mempengaruhi peningkatan kinerja siswa. Oleh karena itu penelitian ini bertujuan untuk: (1) Mengetahui pengaruh collaborative skills terhadap kinerja siswa; (2) Mengetahui pengaruhkompetensi pedagogik guru terhadap kinerja siswa; dan (3) Mengetahui pengaruh antara collaborative skills dan kompetensi pedagogik guru terhadap kinerja siswa Sekolah Dasar di Gugus 10 Kecamatan Pamulang. Penelitian ini termasuk jenis penelitian deskriptif kuantitatif. Sampel dalam penelitian ini menggunakan metode Purposive Sampling sehingga menghasilkan jumlah sampel sebanyak 48 orang. Alat pengumpul data yang digunakan pada penelitian ini adalah kuesioner. Teknik analisa yang digunakan adalah metode regresi linier berganda. Hasil deskripsi pada penelitian ini menunjukkan bahwa secara parsial (uji t): (1) variabel collaborative skills (X1) berpengaruh terhadap kinerjasiswa (Y) dengan nilai thitung = 2,233 atau 22,33 % lebih besar dibandingkan dengan ttabel = 2,012. Artinya, bahwa variabel collaborative skills berpengaruh secara signifikan terhadap kinerja siswa. (2) Variabel kompetensi pedagogikguru berpengaruh terhadap kinerja siswa (Y) dengan nilai t hitung= 4,239 atau 42,39 % lebih besar dari ttabel = 2,012. (3) Hasil uji hipotesis secara simultan (uji F) collaborative skills dan kompetensi pedagogik guru secara bersama-sama berpengaruh terhadap kinerja siswa dengan nilai Fhitung lebih besar dari Ftabel sebesar 3,20 atau 17, 058 > 3,20. Koefisien determinasi (adjused 𝑅2) 0,431 atau 43,1%, dan sisanya sebesar 56,9% merupakan kontribusi variabel bebas lainnya.
Co-Authors Irnaningsih, Sri Laksono Trisnantoro RAIS HIDAYAT, RAIS Udan Kusmawan Yuyun Elizabeth Patras