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Bondan Sapta Prakoso
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi Usability Aplikasi Usaha Laundry Berbasis Web Menggunakan Metode Usability Testing (Studi Kasus: Aplikasi Smartlink Bos) Harman Abiwardani; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 3 (2020): Maret 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Smartlink is a web-based and android application that manage laundry business management, starting from keeping records of consumer orders, managing employees, and managing the company finances. The application is divided into three parts: Smartlink Bos for business owners, Smartlink Kasir for cashiers, and Smartlink Produksi for production section employees. Business owners can use Smartlink Bos to manage their business configurations. Smartlink Bos is web-based application, and the majority of users are accessing via smartphones. Based on interviews and observations, there are problems with the flow of service data settings and quite complicated data items. Users find it difficult because the data settings are separated in another page. Evaluation with usability testing is carried out to investigate how a user interacts when using the feature via smartphone. The results of 5 participants who each worked 4 scenario tasks, obtained the value of the efficiency component of 0.22 goals/sec, component error of 9.5% per task, satisfaction component using PSSUQ with an overall value of 4.0. Interviews were also conducted with participants which resulted that they experienced 10 problems in total. Thus it can be concluded that in terms of satisfaction and interviews, the 'Smartlink Bos' application is still unsatisfactory.
Evaluasi Manajemen Resiko Teknologi Informasi Menggunakan COBIT 5 dengan Domain EDM03 dan APO12 (Studi Kasus pada UPT-TIK Universitas Brawijaya) Iqbal Zakkadiaksa; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 8 (2020): Agustus 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Brawijaya University Included in the 10 Best Universities in Indonesia, these achievements can not be separated from the implementation of a good service program. One of them is the implementation of information technology services managed by UB's UPT-TIK. The application of IT risk management that has not been optimal in the organization is one of the objectives of this study, namely assessing the application of IT risk management in UPT-TIK Universitas Brawijaya. This assessment and measurement uses the COBIT 5 framework with APO12 and EDM03 domains. This study also analyzes gaps and identifies risks that exist in organizations. The results of this study the UPT-TIK must complete policy documents and standards and implement risk management activities properly. The achievement of organizational risk management capability is at level 0 in the EDM03 and APO12 domains because the results are inseparable due to limited research access. This organizational capability level gap is 1 level each at level 1 in the EDM03 and APO12 domains.
Pengembangan Aplikasi Sistem Informasi Pendataan Bangunan (SIPBANG) pada Dinas Pekerjaan Umum dan Penataan Ruang (DPUPR) Kota Malang menggunakan Framework Scrum Muhamad Rifky; Yusi Tyroni Mursityo; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 13 (2020): Publikasi Khusus Tahun 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Untuk dipublikasikan di Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK)
Analisis Penerimaan Penggunaan Aplikasi Antrian Online pada Mal Pelayanan Publik Sidoarjo berdasarkan Unified Theory of Accepptance and Use of Technology (UTAUT) Silvia Nilam Sari; Widhy Hayuhardhika Nugraha Putra; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 8 (2020): Agustus 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Government of Sidoarjo city built the Mal Pelayanan Publik (MPP) which was inaugurated on January 29, 2019 and implemented an e-government service called Antrian MPP Sidoarjo to facilitate the people who would visit MPP Sidoarjo. Based on the rating of their application on Google Play Store in 2019, Antrian MPP Sidoarjo application gets 3.1 out of 5 stars, and the information centre stated that people still rely on offline queue. This research aims to describe the acceptance of Sidoarjo Regency community towards Antrian MPP Sidoarjo application based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model, which includes performance expectancy, effort expectancy, social influence, and behavioral intention variables. Data collection was carried out by distributing offline questionnaires to 60 samples based on purposive sampling criteria. The data obtained were processed with descriptive statistics and the results showed that the acceptance of Sidoarjo Regency community towards the Antrian MPP Sidoarjo application based on the UTAUT model is quite high (66.75%). There are three variables which values are below the average, namely effort expectancy, social influence, and behavioral intention. As a recommendation, the three variables must be improved or optimized for future implementation. A total of 10 recommendations are given for each indicator of the respective variable.
Perancangan Antarmuka Pengguna Aplikasi Penjualan menggunakan Goal-Directed Design pada CV Gamma Scientific Biolab Siti Nur Ayni; Ismiarta Aknuranda; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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CV Gamma Scientific Biolab is a distributor company of equipment and chemical material that wants to develop mobile-based sales applications to make it easier for customers to find and order products in their companies. To make good sales applications, it is necessary to design a good user interface too. Therefore, this research aims to design the user interface of the sales application CV Gamma Scientific Biolab using the five phases Goal-Directed Design method. In the research phase, preliminary data obtained about the design reference and the goals that users want to achieve. In the modeling phase, the results are user modeling and workflow consists of persona and BPMN. In the requirements definition phase, the results are a list of user requirements. In the framework phase, the result are a list of functional elements and wireframe design. In the refinement phase, the result are prototype and usability testing of the user interface. The user interface of sales application is tested using usability testing with Nielsen's quality component of learnability, efficiency, errors, and satisfaction. The results of learnability aspect show that user interface design is very easy to learn when the first used. On the efficiency test results, the completion time of one task was only 14.29 seconds. There were five errors made during testing with and the error rate is 0.22. While the system usability scale (SUS) questionnaire results received 77.88 average value, means that the design is excellent and acceptable for the user.
Analisis Tingkat Kesiapan Keamanan Informasi Menggunakan Indeks KAMI (Keamanan Informasi) 4.0 (Studi Kasus : Dinas Komunikasi dan Informatika Provinsi Jawa Timur) Gede Dandy Salodivansa Barani; Widhy Hayuhardhika Nugraha Putra; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The Communication and informatics Agency of East Java is a government agency that organize communication dan informatics, statistics and encryption or security fields. Information security is a key in securing informations, hence The Ministry of Communication dan Informatics issued Information Security Management System related regulation on government agencies in Indonesia Minister of Communication and Informatic regulation number 4 of 2016, hence the Communication and Informatics Agency of East Java Province as the communication and informatics executor need to evaluate and analyze their information security. In this study, evaluation and analysis conducted using KAMI (Keamanan Informasi) Index questionnaires to determine the maturity and completeness level of information secutiry on six areas such as governance, risk management, frameworks, assets management, technology and information security, and supplement. From the evaluation, the maturity level on five areas are between level I to II and the completeness level gets a score of 258. With these score and levels, The Communication and Informatics Agency of East Java determined needs improvements to conduct with ISO27001 sertification. The result of the analysis form basis of recommendations obtained from ISO2700 control, one of the recommendations is information security regulations related to A.5.1.1 control of ISO27001.
Analisis Pengalaman Pengguna pada Aplikasi Mobile Booking Hotel dengan menggunakan Metode User Experience Questionnaire (UEQ) (Studi pada RedDoorz dan Airy) Mochammad Alif Kresnanto; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 10 (2020): Oktober 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The development of information technology is always experiencing rapid development from year to year. The many facilities that are caused by the development of information technology directly impact on daily activities. One sector that is impacted is the hotel business. Where some developers began to develop applications that aim to facilitate users in booking hotels. Two of these applications are RedDoorz and Airy. In a review given by the user on each application shows a variety of responses from users where there are positive responses and negative responses. the purpose of this research is to know the quality of each application using the User Experience Questionnaire (UEQ) method where this method is used to assess the quality of a product or application based on the impressions of users when using a product or application. UEQ has six rating scales including attractiveness, efficiency, perspicuity, dependability, stimulation, and novelty. In this research respondents have different backgrounds with age ranges from 18 years to 34 years who have already used one of the two applications. The results of the analysis using UEQ revealed that Airy obtained better scores on some scales in UEQ than RedDoorz.
Rancang Bangun Sistem Informasi Recording Sekolah pada Sekolah Menengah Atas (Studi pada Sekolah Menengah Atas Negeri 105 Jakarta) Septi Sulistio Ardoko; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 2 (2021): Februari 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMAN 105 in current state still minimize the use utilization of information system to carry out learning activity or administration. On that basis, research carried out at SMAN 105 Jakarta in order to develop school information recording system needed by SMAN 105 Jakarta. As of time of the writing, SMAN 105 Jakarta only have a website only for displaying general information of the school and is also configuration on the website limited by the direction of ministry of educational indonesia. The software development life cycle used to develop the sistem are based on waterfall. On the framework side, the sistem is based on codeigniter framework and using UML as a base to develop the diagram used to build the diagram like use case and such. For testing the software, blackbox testing were used to test functional and non functional requirement which gave valid result as test were rolled to test the system. User Acceptance Testing (UAT) used to the stakeholder gave a 100% acceptance result using Guttman scale which mean that the system is accepted by the stakeholder.
Evaluasi Usability Website Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur menggunakan Metode Usabiltity Testing Yoelius Ramadhan Pamungkas; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 3 (2021): Maret 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The website of the Department of Library and Archives of East Java Province was developed to be used as a medium for the public to dig up information related to this library. However, it turns out that the website is still not perfect because there are still things that are not going well. This is known when researchers make observations on the website and conduct interviews with the bibliography, that the website is not yet perfect. Usability evaluation needs to be done to find solutions to the problems found. Usability testing is the right method for conducting this evaluation because it involves direct users and takes advantage of the use of the SUS questionnaire (system usability scale). There are five aspects of usability used in this study, namely efficiency, effectiveness, learnability, memorability, and satisfaction. Usability testing will be conducted on five respondents. In addition to testing, the five respondents will also be interviewed in order to explore usability problems that cannot be found if only based on testing. The results of the test found 23 problems. This problem will be analyzed in depth, which aims to determine the usability value on this website. The results of the data analysis also show that the aspects of efficiency, effectiveness, and satisfaction get a value that is below the standard, while on the aspects of learnability and satisfaction are good. Then from the results of the analysis, recommendations for improvement are made which are also based on the usability guidelines compiled by the U.S dept of health and human services in 2006 so that this website becomes easier and more convenient for users to use.
Evaluasi dan Perbaikan Pada Antarmuka Pengguna Website Perusahaan Daerah Air Minum (PDAM) Kota Malang Dengan Menggunakan Metode Usability Testing dan Heuristic Evaluation Lailatul Fitriyah; Satrio Hadi Wijoyo; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 3 (2021): Maret 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Regional Drinking Water Company (PDAM) Malang City is a drinking water provider company with one of its services through the website. The results of initial interviews with website managers and users indicate that there are problems, namely the display has not been developed, the user is confused about several features that are not suitable, one of which is the menu that has not been dropdown, login designation, and menus such as advertisements can affect the level of usability. So, it is necessary to evaluate the interface of the website by involving the natural point of view of users and experts to find problems and recommend improvements. This study uses usability testing and heuristic evaluation methods. Usability testing uses 3 measurement aspects, namely effectiveness, efficiency, and satisfaction. The heuristic evaluation uses 10 principles of Nielsen's heuristic utility. The results of usability testing found 14 interface problems and heuristic evaluation found 25 interface problems. Usability testing shows the measurement of effectiveness at the level of error that is low and the level of completion which is above average. Measurement of efficiency is high, and measurement of satisfaction is less satisfactory. Then, heuristic evaluation shows that the most interface problems are the H8 (aesthetic and minimalist design) principle. Based on the results of the evaluation, 30 recommendations were made using the guidelines for a better level of use.
Co-Authors Adhitya Wira Castrena Adinda Paraswika Fabanyo Aditasha Fadhila Ramdani Aditya Wahyu Ramadhani Admaja Dwi Herlambang Alam Nur Muhammad Alifia Wahyu Sektyawardani Alvin Naufal Amrta Ageng Subarkah Andika Wiranata Andrian Santiyon Annisa Nabila Salma Hartanto Arya Rizky Sandi Ayu Puspita Rachmi Azrul Ananda Baariq Fairuuz Azhar Bagas Rayi Prabowo Buce Trias Hanggara Djoko Pramono Dwija Wisnu Brata Dwiky Rifandianto Fahmi Izza Hasbi Fajar Pradana Farid Azhari Fatwa Ramdani, Fatwa Gede Dandy Salodivansa Barani Grinaldi Wisnu Tri Prasetyo Hanif Mujahid Akbar Hanifah Muslimah Az-Zahra Harman Abiwardani Imam Cholissodin Iqbal Zakkadiaksa Ismiarta Aknuranda Issa Arwani Jeysen Immanuel Wenas Lailatul Fitriyah Luh Putu Dessy Citra Yoseva Wardana Mochammad Alif Kresnanto Muhamad Rifky Muhammad Aminul Akbar Muhammad Febrilian Dwi Syahputra Muhammad Iduan Martin Muhammad Ihsan Fadhilah Muhammad Irfan Nugraha Nabilah Wava Elazri Olga Oktavia Rahayu Putri Nur Utami Ramadhani Rafidah Arafahni Miladi Retno Indah Rokhmawati Reza Yoanda Rizka Ghaniyyah Salviko Israfi Talanrea Satrio Agung Wicaksono Satrio Hadi Wijoyo Septi Sulistio Ardoko Silvia Nilam Sari Siti Nur Ayni Tara Rahmadilla Adhi Thariq Al Astagis Wahyu Nur Arifin Wahyu Rizki Ananta Welly Purnomo Widhy Hayuhardhika Nugraha Putra Yoelius Ramadhan Pamungkas Yusi Tyroni Mursityo Zainal Abidin