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Journal : Sosiohumaniora

CADRES OF THE INTEGRATED HEALTH POST FOR ELDERLY AND THEIR SATISFACTION: HERZBERG THEORY APPROACH Nabila Ramadhania; Sharon Gondodiputro; Merry Wijaya; Didah Didah; Ariyati Mandiri
Sosiohumaniora Vol 22, No 3 (2020): SOSIOHUMANIORA, NOVEMBER 2020
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v22i3.27259

Abstract

Integrated health post (posbindu) is a place for the elderly to obtain various health services to improve their quality of life.  The satisfaction of the health care volunteers (cadres) has an important role in the success of the posbindu. The higher the cadre’s satisfaction, the higher the performance in managing the posbindu. According to Herzberg, two factors that contributed to the work satisfaction, namely motivator factor and hygiene factor. Identifying these factors is important, so that cadres can remain active and satisfy in doing their work in the posbindu. The purpose of this study was to explore the components of cadres’ satisfaction in providing health services in the posbindu based on Herzberg’s factors A qualitative phenomenological study was conducted on 12 active and 6 inactive cadres in 16 posbindu, Bandung City, West Java, Indonesia. A purposive sampling was performed to select the posbindu and the cadres. Data collection was carried out by an in-depth interview to explore the work satisfaction factors based on the concept of the Herzberg theory. Triangulation was based on the result of active and inactive cadres interviews, as well as observation of the activities during the posbindu. This study discovered practicing religious teachings and social relations as two new components that can influence satisfaction in the workplace.
Co-Authors -, Sutriyanto Akhmad Yogi Pramatirta Alviani, Euis Sisca Aprilliani, Irna Kurnia Aqilah, Alma Salsabila Ardini Septianingsih Raksanagara Ardini Septianingsih Raksanagara, Ardini Septianingsih Ari indra Susanti Ariyati Mandiri Astuti Dyah Bestari Astuti Dyah Bestari Balkis Fitriani Faozi Balkis Fitriani Faozi Chika Apriana Widyaningsih Cynthia Ramadhan Asriati Dany Hilmanto Deni Kurniadi Sanjaya Dessy Winny Tala Bewi Dewi Marhaeini Diah Herawati Dian Nurlaela Didah Didah Dilla, Vera Fauziah Djatnika Setiabudi Dwi Cipto Budinuryanto Eka Marliana Putri Eka Noyan Nur Annisa Elba, Fardila Elsa Aliyya Harsanti Euis Sisca Alviani Fardila Elba Fardila Elba Farida Adiningrum Farida Adiningrum, Farida Fedri R Rinawan Firda Thursyana Fiva Aprilia Kadi Hadyana Sukandar Hadyana Sukandar Hadyana Sukandar Ikhlashil Asfarina Irna Kurnia Aprillani Irna Kurnia Aprillani Irna Kurnia Aprilliani Istiqomah M. Putri Kristyawan Sutriyanto Lani Gumilang Lina Rahmiati Lina Rahmiati Lina Rahmiati Nabila Ramadhania Neneng Martini Neneng Martini Nur Annisa, Eka Noyan Nur Annisa Nur Femmy Marfit Panji Hadisoemarto Purwanto, Timur Dali Puspa Sari Puspa Sari Puspa Sari Puspa Sari Puspa Sari, Puspa Putri Meylin Redia Raden Tina Dewi Judistiani Raden Tina Judistiani Ridha Mustika Zaif Ridha Mustika Zaif, Ridha Mustika Rikma Pramanik Rizki Nadiya Putri Rosita Rosita Sefita Aryuti Nirmala Sharon Gondodiputro Sharon Gondodiputro Sri Astuti Sri Astuti Sri Hastuti, Tuti Thursyana, Firda Triastika Ayu Nurjannah Vera Fauziah Dilla Wenny Friska Winie Sintya Putri Yani Handayani