Asri Pertiwi, Asri
Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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Model DKIW dalam Berbagi Pengetahuan Pertiwi, Asri
I-STATEMENT: Information System and Technology Management Vol 2, No 2 (2016)
Publisher : Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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Abstract

Knowledge creation is one of the part of knowledge management that is enable for organizations to establish their competitive advantage. In the process of knowledge creation, there is the knowledge sharing activities. These activities will involve knowledge providers. They are the givers and the receivers. Some literatures focus on the givers only and forget about the receivers. This article discusses about how importance the role of knowledge receiver in the terms of knowledge creation. We use DIKW model in Knowledge Management for the discussion.
Expertise, Motivasi Dosen dan Metode Pembelajaran: Pengukuran Kemampuan Dosen untuk Memahami Kesesuaian Prestasi Mahasiswa terhadap Kompetensi Lulusan Sofian, Erza; Pertiwi, Asri
I-STATEMENT: Information System and Technology Management Vol 3, No 1 (2017)
Publisher : Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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Abstract

The purpose of this research is to measure lecture capabilities in 3 variables, motivation, expertise/professionalism and methods in contributing to lecturing/education system. The measure is done by using decision tree technique / model for classifying the variables and grouping the objects into several groups. This method/approach can help in exploring the data and decide the selected relationship between variable input and target so that the method can be dimension as indicator in measuring variables to lecturer capabilities that are seen from motivation, expertise, and lecturing system. In increasing productivity in lecturing, researcher mainly focus on lecture capabilities in motivation, expertise and lecturing system as the basis for research object. By illustrating research model from several factors that can influence increasing student achievement/performance in STIMIK ESQ and the result from this research will produce recommendation in education/lecturing system that can be used as guidance in the future.
Pengaruh Customer Knowledge, Faktor Organisasi Dan Infrastruktur Knowledge Management Terhadap Implementasi Customer Relation Management Pertiwi, Asri
I-STATEMENT: Information System and Technology Management Vol 1, No 1 (2015)
Publisher : Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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In the 21st century, the awareness that customers have a value and that customers prefer quality rather than price, began increasing. The impact is, company started to focus on customer relationships to retain customers and create a loyal customer. In building relationship with customers, some companies use CRM tools to combine customer data with managers. But the conversion process of customer data into customer knowledge is not easy. One of approach to solve the problems of implementation of CRM is to apply knowledge management into the customer relation management in order to not only for maximizing operational area but also streamline the strategic areas through CRM to gain and share knowledge about customer. Successful implementation of CRM is not only supported by the integration of customer knowledge and knowledge management but also need supporting from the organization.
Identifikasi Knowledge Transfer Menggunakan Pendekatan Siemens Maturity Level Widiatuti, Mariska Aprisciliana; Pertiwi, Asri
I-STATEMENT: Information System and Technology Management Vol 3, No 2 (2017)
Publisher : Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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Abstract

This study aims to understand and identify the process of new knowledge creation in Information Systems Program at STIMIK ESQ. Identification is conducted by approach of Siemens Maturity Level through observation and interview to 21 informants at STIMIK ESQ. The result of this research is the model of new knowledge creation at program study of Information Systems which is explained in Siemens Maturity Level at repeated level. Although creation of new knowledge is inhibited, but there is knowledge creation in the subject of technopreneurship, which is occurred through experience learning and exploring.
Konsep Sistem OLTP pada Sistem Penjaminan Mutu Internal untuk Minimum Standar Nasional Pendidikan Pertiwi, Asri
I-STATEMENT: Information System and Technology Management Vol 2, No 1 (2016)
Publisher : Sekolah Tinggi Ilmu Manajemen dan Ilmu Komputer ESQ (STIMIK ESQ)

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Abstract

Penelitian ini bertujuan untuk memetakan 8 (delapan) standar Sistem Penjaminan Mutu Internal (SPMI) Perguruan Tinggi dari 24 standar yang sesuai dengan peraturan pemerintah ke dalam konsep sistem OLTP. Metode dilakukan dengan pendekatan konseptual dan melalui proses observasi pada aktivitas sehari-hari di STIMIK ESQ. Rancangan sistem OLTP untuk SPMI ini menjadikan solusi bagi pengembang perangkat lunak agar keberadaan SPMI tidak hanya karena kebutuhan persyaratan pada Perguruan Tinggi saja, tetapi informasi yang disajikan memang benar-benar nyata dan sesuai.
Pengaruh Customer Knowledge, Faktor Organisasi Dan Infrastruktur Knowledge Management Terhadap Implementasi Customer Relation Management Pertiwi, Asri
I-STATEMENT Vol 1 No 1 (2015): I-STATEMENT: Information System and Technology Management
Publisher : LPPM of STIMIK ESQ

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Abstract

In the 21st century, the awareness that customers have a value and that customers prefer quality rather than price, began increasing. The impact is, company started to focus on customer relationships to retain customers and create a loyal customer. In building relationship with customers, some companies use CRM tools to combine customer data with managers. But the conversion process of customer data into customer knowledge is not easy. One of approach to solve the problems of implementation of CRM is to apply knowledge management into the customer relation management in order to not only for maximizing operational area but also streamline the strategic areas through CRM to gain and share knowledge about customer. Successful implementation of CRM is not only supported by the integration of customer knowledge and knowledge management but also need supporting from the organization.
Identifikasi Knowledge Transfer Menggunakan Pendekatan Siemens Maturity Level Widiatuti, Mariska Aprisciliana; Pertiwi, Asri
I-STATEMENT Vol 3 No 2 (2017): I-STATEMENT: Information System and Technology Management
Publisher : LPPM of STIMIK ESQ

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to understand and identify the process of new knowledge creation in Information Systems Program at STIMIK ESQ. Identification is conducted by approach of Siemens Maturity Level through observation and interview to 21 informants at STIMIK ESQ. The result of this research is the model of new knowledge creation at program study of Information Systems which is explained in Siemens Maturity Level at repeated level. Although creation of new knowledge is inhibited, but there is knowledge creation in the subject of technopreneurship, which is occurred through experience learning and exploring.
Model DKIW dalam Berbagi Pengetahuan Pertiwi, Asri
I-STATEMENT Vol 2 No 2 (2016): I-STATEMENT: Information System and Technology Management
Publisher : LPPM of STIMIK ESQ

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Knowledge creation is one of the part of knowledge management that is enable for organizations to establish their competitive advantage. In the process of knowledge creation, there is the knowledge sharing activities. These activities will involve knowledge providers. They are the givers and the receivers. Some literatures focus on the givers only and forget about the receivers. This article discusses about how importance the role of knowledge receiver in the terms of knowledge creation. We use DIKW model in Knowledge Management for the discussion.
Konsep Sistem OLTP pada Sistem Penjaminan Mutu Internal untuk Minimum Standar Nasional Pendidikan Pertiwi, Asri
I-STATEMENT Vol 2 No 1 (2016): I-STATEMENT: Information System and Technology Management
Publisher : LPPM of STIMIK ESQ

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Abstract

This research is aimed to represent 8 standards of Internal Quality Assurance System (SPMI) for Higher Education out of 24 standards in accordance with government regulation to Online Transactional Processing Systems (OLTP). This study uses a conceptual approach and through observation of daily activities in the case of ESQ Business School. The result will be as a solution for the software developer to develop OLTP systems of Quality Assurance in higher education so that the existence of SPMI is not only because of the necessity requirement on higher education but can provide real, actual and appropriate information.
Quality and Effectiveness in Electronic Tax Filling: A Study of Tax-Payer Satisfaction Prakosa, Fajar; Pertiwi, Asri
International Journal of Technology And Business Vol 2 No 1 (2018): IJTB|International Journal of Technology And Business
Publisher : LPPM of STIMIK ESQ

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Abstract

This study aims to analyze the effectiveness of e-filling application by tax-payers. Online tax system has received a great attention globally through the development of information technology, which affects the tax administration system. The theory adopted IS Success DeLone and McLean using three variables to measure the effectiveness of e-filling include user satisfaction, information quality, system quality, and service quality. Data collected through surveys conducted to taxpayers who have used e-filling. PLS SEM and path analysis was applied to test the influences of the quality antecedents to user satisfaction with IS. Path coefficients provided a measure of the importance of each quality antecedent.  Information quality, System quality, and service quality are  positively associated with taxpayer satisfaction