Saepuddin, Encang
D3 Teknisi Perpustakaan Fakultas Vokasi Universitas Airlangga

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Posyandu Roles as Mothers and Child Health Information Center Saepuddin, Encang; Rizal, Edwin; Rusmana, Agus
Record and Library Journal Vol 3, No 2 (2017)
Publisher : D3 Teknisi Perpustakaan Fakultas Vokasi Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (339.673 KB) | DOI: 10.20473/rlj.V3-I2.2017.201-208

Abstract

This research studied on The Posyandu Roles as Mothers and Children Health Information Center in Narawita Village Cicalengka County Bandung Regency. With objectives to find out community perceptions toward the Posyandu (center of integrated health services) Programs, its roles in improving health quality of mothers and children, and the Posyandu as an information center for communities, this study used qualitative method and data are gathered through interviews, observations, focus group discussion, and a literature study. The respondents are Posyandu cadres, the Village PKK (family welfare program) cadres, medical practitioners, and the posyandu members. The results show that the communities perceptions toward Posyandu Programs are adequately positive, Posyandu has important roles in improving the health of mothers and children through health service processes, and Posyandu has became as a community health information center.
Emotional Branding as an Effort to Improve the Quality of Library Service in Order to Increase the Use of Library Komariah, Neneng; Rodiyah, Saleha; Saepuddin, Encang
Record and Library Journal Vol 2, No 2 (2016)
Publisher : D3 Teknisi Perpustakaan Fakultas Vokasi Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (553.005 KB) | DOI: 10.20473/rlj.V2-I2.2016.188-197

Abstract

This paper is a study of implementation of emotional branding in library services.    Emotional branding is a new paradigm in marketing world. It means create emotional nuance and its objective is to create an emotional nearness between a brand and its consumer. The library as an institution which provide information services may implement emotional branding concept in creating emotional nuance which will build emotional nearness between the library and its users. It is hope that the emotional nearness  will create users’ satisfaction and  loyality, so the use of library will  increase. Emotional branding in library can be created through working performance of librarian who always try to create and maintain good relationships with users. Some strategies could be implemented, those are always ask the user first, ask their name and try to remember it, know information which usually needed, tell them when there is new information which relevant for them, create a situation that librarian always ready to help, show them that the librarian like to discuss with them, be a good listener, the librarian should be wear uniform with name tag, and be a mobile staff and ask the user if they need some helps.  The implementation of emotional branding in library services need a crucial change in mindset of library management in order to provide qualified services which suitable with users’ demand.
Practical values of Village Libraries and Community Libraries in West Java Yusuf, Pawit M; Saepuddin, Encang
Record and Library Journal Vol 3, No 2 (2017)
Publisher : D3 Teknisi Perpustakaan Fakultas Vokasi Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (609.011 KB) | DOI: 10.20473/rlj.V3-I2.2017.172-188

Abstract

The existence of the village library has a lot of value for the benefit of peoples lives, however, the values in question still needs to be expressed more real in peoples lives. The purpose of this study is to assess the values held by the village library and the public library in the village in West Java. Social values, the value of life, culture, history, communication and information, education, religion, preservation, symbol of civilization, archives, documentation, the value of continuity of knowledge between generations, and other values inherent to the function of the village library, are some examples of studies the focus of this study. The method used is the direct observation of village libraries and library communities in West Java. There are 13 village libraries sampled in this study. The results of this research illustrates that the presence of libraries in the villages received a positive response from the community at large. Libraries in the village has a lot of value benefits for many aspects of human life in the village. Some of these include social value, historical value, the value of documentation, and other values prevailing in society.