Abulkhoir, Imaduddin
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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PENINGKATAN INFRASTRUKTUR PELAYANAN ANGKUTAN ORANG DENGAN KENDARAAN BERMOTOR UMUM DALAM TRAYEK OLEH DINAS PERHUBUNGAN KOTA PEKANBARU TAHUN 2016 Abulkhoir, Imaduddin; Wicaksono, Baskoro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi II Juli - Desember 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Infrastructure of public transport service for public transportation in the route is a public transportation supporting infrastructure for people having fixed origin and destination, fixed trajectory, and fixed or unscheduled schedule for transportation service of person providing certainty, comfortable and safe with general route. However, the condition of the transportation service infrastructure of the person is still found the existence of the bus stop in the damaged condition so it is not feasible to be used, the limitation of special dismissal signs, the use of terminal terminal for selling that disturb the traffic of public transport service in the route.The purpose of this research is to know the improvement of infrastructure and supporting factors and the inhibition of public transportation service of people in the trajectory by the Department of Transportation Pekanbaru City in 2016. The research method used qualitative descriptive method with data collection instrument include interview, documentation study related to research purposes.The results of the study illustrate that the improvement of public transport service infrastructure in the public transportation route by the Department of Transportation Pekanbaru City in 2016 that Pekanbaru City Budgets for service facilities focused on improvement or rehabilitation. However, it is not yet optimal in monitoring or traveling officers to check the condition of the shelters, signs regularly so that damages can be repaired immediately and there are signs that the placement is not strategic or covered trees or cover the view, and terminal land used for traders selling. Supporting factors of human resources in quality and quantity in accordance with the required, structural that has been in accordance with the basic tasks and functions of Dishub Pekanbaru. While the inhibiting factors are budget constraints, user behavior of infrastructure, and not optimal monitoring and coordination with related intansi (SATPOL PP) Pekanbaru in curbing traders who sell on terminal land.Key Words : Infrastruktur Pelayanan, Angkutan Orang, Pelayanan Angkutan