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All Journal Wacana: Jurnal Ilmiah Ilmu Komunikasi JURNAL PUSTAKA KOMUNIKASI
Meliala, Yos Horta
Universitas Prof. Dr. Moestopo (Beragama)
Languange, Linguistic, Communication & Media Social Sciences

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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN TAMU Meliala, Yos Horta
WACANA, Jurnal Ilmiah Ilmu Komunikasi Vol 13, No 4 (2014)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

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Abstract

The purpose of this study was to (i) identify and analyze the effect of the dimensions of service quality that consists of physical evidence, reliability, responsiveness, assurance and empathy to the satisfaction of the guests who come and stay at the Hotel Borobudur Asri and (ii) to identify and analyze Dimensions in service quality the most dominant effect on guest satisfaction satisfaction that come and stay at the Hotel Borobudur Asri. The research was conducted at Hotel Borobudur Asri, with a population of 100 with a total sampling technique sampling, which means that all members of the population sampled as many as 100 people. Analysis of the data used is descriptive research to explain the data and a description of the study, while for analyzing quantitative data using a multiple linear regression analysis.The research proves that the simultaneous results of this study prove the conjecture H0 is rejected and H1 accepted that physical evidence, reliability, responsiveness, assurance and empathy simultaneously significantly positive effect on the satisfaction of the guests who come and stay at the Hotel Borobudur Asri. Partially tangibles, reliability, responsiveness, assurance and empathy has been implemented well in achieving guest satisfaction that come and stay at the Hotel Borobudur Asri. Based on the results of the study found that the dimensions of service quality based on the reliability of the dominant influence on the satisfaction of the guests who come and stay at the Hotel Borobudur Asri. This means that guests have been able to understand that the perceived satisfaction is determined by all employees in providing services to work quickly in the service process and provide service with no favoritism (fair and do not discriminate) to give confidence to the guests a quality service.
PENGARUH MEDIA SOSIAL INSTAGRAM JOKO WIDODO TERHADAP ELEKTABILITAS JOKO WIDODO PADA PILPRES 2019 Meliala, Yos Horta; Nurdiansyah, Taufik
JURNAL PUSTAKA KOMUNIKASI Vol 2, No 2 (2019)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

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Abstract

This study aims to measure "the influence of Joko Widodo's social media on the electability of Joko Widodo in the 2019 Presidential Election." As the basis of this study, the theory of Computer Mediated Communication is used. In addition, the cognitive response theory. The research method used is explanatory. While the sampling technique used is the Simple Random Sampling technique. Data was analyzed using R and T. Based on the results of the analysis showing that the influence between Joko Widodo's Instagram social media and Elektabilitas Joko Widodo is at a strong level of influence.
ANALISIS PENGARUH MENONTON TAYANGAN UTTARAN DI ANTEVE TERHADAP PERILAKU SOSIAL IBU RUMAH TANGGA Adhypoetra, R. Rama; Meliala, Yos Horta
JURNAL PUSTAKA KOMUNIKASI Vol 1, No 2 (2018)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

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Abstract

ANTV television station is one of the television has a flagship program that became the current phenomenon is the Indian series "Uttaran" which aired every day. This show is not only interested in teenagers but also among housewives. This research uses quantitative approach with the aim to know whether there is influence between watching impression Uttaran in ANTV to social behavior of housewife in RT 05 RW 08 Keluarahan Malaka Sari Kecamatan Duren Sawit, Jakarta Timur. The research technique used in this research is survey and technical data analysis that is tested simple regression that begins with univariate analysis for descriptive statistic and then proceed with bivariate analysis of pearson correlations. The results of this study also shows that watching uttaran impressions affect the social behavior of housewives, so H0 is rejected means that the variables watching the uttaran impressive effect positive and significan on the social behavior of housewife variables. This research needs to be examined from the side of men who notebene they can only give comments made by mothers.
PENGARUH MEDIA SOSIAL INSTAGRAM JOKO WIDODO TERHADAP ELEKTABILITAS JOKO WIDODO PADA PILPRES 2019 Yos Horta Meliala; Taufik Nurdiansyah
Jurnal Pustaka Komunikasi Vol 2, No 2 (2019): Accredited by Kemenristekdikti RI SK No. 28/E/KPT/2019
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/pustakom.v2i2.882

Abstract

This study aims to measure "the influence of Joko Widodo's social media on the electability of Joko Widodo in the 2019 Presidential Election." As the basis of this study, the theory of Computer Mediated Communication is used. In addition, the cognitive response theory. The research method used is explanatory. While the sampling technique used is the Simple Random Sampling technique. Data was analyzed using R and T. Based on the results of the analysis showing that the influence between Joko Widodo's Instagram social media and Elektabilitas Joko Widodo is at a strong level of influence.
Co-Authors Adhypoetra, R. Rama Nurdiansyah, Taufik Taufik Nurdiansyah