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Model Peningkatan Loyalitas Nasabah Internet Banking Berbasis Persepsi Resiko, Persepsi Privasi dimediasi Kepercayaan dan Kepuasan Nasabah Muhammad Ras Muis; Muhammad Fahmi; Muhammad Andi Prayogi; Jufrizen Jufrizen
Jurnal Bisnis dan Manajemen Vol 8, No 1 (2021): Jurnal Bisnis dan Manajemen Volume 8 Nomor 1 Tahun 2021
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jbm.v8i1.5042

Abstract

This study aims to examine the factors that influence internet banking customer loyalty in Medan City. The location of this research was carried out at several banks in the city of Medan. The population in this study were all bank customers who use internet banking and the total sample was 175 customers. Researchers used the Structural Equation Modeling assisted by the Lisrel 8.80 program in this research. The results showed that risk perceptions have a negatif and significant effect on customer satisfaction and customer trust. Perception of Privacy has a positive and significant effect on Customer Satisfaction and Customer Trust. Satisfaction has a positive and significant impact on Customer Trust. Perception of risk has a negatif and significant effect on customer loyalty. Perception of Privacy has a positive and insignificant effect on Customer Loyalty. Satisfaction has a positive and significant effect on Customer Loyalty and Trust Has a positive and significant effect on Customer Loyalty. Satisfaction and trust can negatifly mediate the effect of Risk Perception on Customer Loyalty. Satisfaction and trust can positively mediate the effect of Perceptions of Privacy on Customer Loyalty. Trust Satisfaction can positively mediate the effect of satisfaction on Customer Loyalty 
Job Outcome: Job Involment, Job Characteristics Dan Work Engagement Sebagai Variabel Intervening Muhammad Andi Prayogi; Muhammad Fahmi
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 22, No 1 (2021): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v22i1.6664

Abstract

This study aims to determine and analyze the model of performance achievement (job outcome) and variables that affect job outcomes including job involment, job characteristics and work engagement. The population in this study were private banking account officers in the city of Medan with a total sample of 385 Account officers. This study uses a Structural Equation Modeling Part Least Square (SEM PLS) model. The results of this study prove that Job Involment, Job Characteristics and Work Engagement have a significant influence on the Job Outcomes of Private Banking Account Officers in Medan City, then Job Involment and Job Characteristics ob Characteristics have an indirect effect on Job Outcome through Work Engagement as an intervening variable.
Citra Destinasi dan Pengalaman Destinasi Terhadap Loyalitas: Peran Mediasi Kepuasan Wisatawan Muhammad Fahmi; Dedek Kurniawan Gultom; Qahfi Romula Siregar; Raihanah Daulay
JURNAL ILMIAH MANAJEMEN & BISNIS Vol 23, No 1 (2022): April - September
Publisher : UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jimb.v23i1.9852

Abstract

Purpose The purpose of this research is to formulate a measurement model of Emotional Exhaustion for non-permanent lecturers with SEM-PLS at Private Islamic Higher Education (PTAIS) in North Sumatra.Methodology The research population is all non-permanent lecturers of Private Islamic Higher Education (PTAIS) in North Sumatra. To determine the sample size, Maximum Likelihood estimation is used in the Structural Equation Model (SEM). Therefore, based on the need for researchers to use data analysis techniques using the Structural Equation Model and also because later the maximum likelihood estimation technique will be used which requires a sample size of 100-200 samples, the researcher will take a sample of 100-200 non-permanent lecturers. The analytical method used is SEM-PLS analysis.Findings The results showed that there was a significant effect of Role Conflict on Emotional Exhaustion. There is a significant effect of Self Efficacy on Emotional Exhaustion. There is a significant influence of Leadership on Emotional Exhaustion. There is a significant effect of Emotional Exhaustion on Job Satisfaction. There is a significant effect of Role Conflict on Job Satisfaction. There is a significant effect of Self Efficacy on Job Satisfaction. There is a significant influence of Leadership on Job Satisfaction. There is no significant effect of Leadership on Job Satisfaction through Emotional Exhaustion. There is no significant effect of Role Conflict on Job Satisfaction through Emotional Exhaustion. And there can be no significant effect of Self efficacy on Job Satisfaction through Emotional ExhaustionOriginality/Novelty The research model uses five (5) variables and applies the concept of mediation, where each relationship in the research model is analyzed by SEM-PLS.Implications This study has shown that Emotional Exhaustion does not have a mediating effect on the influence of leadership, self-efficacy and role conflict on job satisfaction. Starting from the results of this study, the recommendation for further research is to try to analyze or use the Emotional Exhaustion variable as an independent variable, not as a mediating variable.
PEMBERDAYAAN MASYARAKAT MELALUI USAHA BERSAMA PEMBUATAN ANEKA MAKANAN RINGAN Jufrizen Jufrizen; Maya Sari; Muhammad Fahmi
Khadimul Ummah Vol 2, No 1 (2018): November
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (185.057 KB) | DOI: 10.21111/ku.v2i1.2654

Abstract

Kegiatan Program Kemitraan Masyarakat (PKM) Pemberdayaan Masyarakat Kel. Sei Kera Hilir I & II Kec Medan Perjuangan Kota Medan Melalui Usaha Bersama Pembuatan Aneka Makanan Ringan bertujuan untuk melakukan pembinaan dan menciptakan wirausaha baru di Kecamatan Medan Perjuangan melalui pemberdayaan ibu-ibu rumah tangga yang tidak produktif menjadi ibu rumah tangga yang produktif, meningkatkkan keterampilan produksi anake makanan ringan berupa aneka peyek cetakan, memberikan pembelajaran manajemen usaha dan pemasaran. Pelaksanaan Program Kemitraan Masyarakat (PKM) dilakukan bersama dengan para Mitra ibu-ibu rumah tangga yang berkeinginan menjadi wirausaha terdiri dari dua kelompok ibu-ibu rumah tangga, tiap kelompok terdiri dari 3 orang. Kegiatan ini dilaksanakan di Jalan Pimpinan Gg Salam No. 1 Kel Sei Kera Hilir I dan Jalan M Yacob Gg Hasiba No. 1 Kel Sei Kera Hilir II Kecamatan Medan Perjuangan Kota Medan. Tahapan kegiatan PKM terdiri dari tahap persiapan/observasi, tahap pembentukan kelompok usaha, tahap Pelaksanaan, tahap evaluasi. Metode Pendekatan dalam pelaksanaan PKM meliputi pendekatan participatory learning, pendekatan Participatory, pendekatan struktural. Hasil yang diperoleh dari pelaksanaan Program Kemitraan Masyarakat adalah menghasilkan olahan anek peyek, perbaikan tata nilai masyarakat berupa ketentaraman.
Peran Brand Image dalam Memediasi Pengaruh Social Media Marketing terhadap Repeat Purchase pada Fast-Food Restaurant di Kota Medan Muhammad Fahmi; Muhammad Arif; Salman Farisi; Nadia Ika Purnama
Jurnal Samudra Ekonomi dan Bisnis Vol 11 No 1 (2020)
Publisher : Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (517.179 KB) | DOI: 10.33059/jseb.v11i1.1722

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This study aims to analyze the effect of social media marketing on brand image and repeat purchases, and to analyze the role of brand image in mediating the effect of social media marketing on repeat purchases in the Fast-Food Restaurant industry in Medan. The respondents are consumers who have made purchases at five fast food restaurants in Medan. 140 people were selected using random sampling. Data collected using questionnaire and interviews, and analyzed using descriptive and path analysis. The results proved that social media marketing was significantly influenced brand image; brand image was significantly influenced repeat purchase; and, social media marketing was significantly influenced repeat purchase. Moreover, social media marketing proved has no significant effect on repeat purchase through brand image as mediator.
Strategi Membangkitkan Motivasi Belajar Anak Dimasa Pandemi Covid-19 Muhammad Fahmi; Resti Novianti
Empowerment: Jurnal Pengabdian Masyarakat Vol. 1 No. 1 (2022): JANUARI 2022
Publisher : Pusat Riset Manajemen dan Publikasi Ilmiah Serta Pengembangan Sumber Daya Manusia Sinergi Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (653.705 KB) | DOI: 10.55983/empjcs.v1i1.14

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systems. Online learning has its various limitations, such as the lack of gartificial facilities (phones, laptops, and tablets), a lack of understanding of digital media, limited ability to purchase pulse, and signal limitations. Online learning is not only a technical problem, but essence or the purpose of learning has not really tested its effectiveness in online learning systems. he student who is accustomed to face-to-face study and is directly explained with the teacher, now that the teacher gives only the reading instruction and assignments-is making the student even more confused by the lack of a clear explanation but is forced to understand by working on a task. The number of subjects a student takes is the same as the number of tasks the student will complete. With so many assignments the students are psychologically depressed. The study USES descriptive qualitative research that describes the study guide service in reducing the student's learning difficulty at the covid-19 period. The solution is given to the student and then seen the guidance services learn in reducing the student's learning difficulties then several students are taken to interview the teacher's strategy in learning. During the course of instruction, the student always asks for help with chores or simply explaining material that he or she does not understand. With this being the answer that students need a chaperone in study, until the material can be absorbed optimally. Parents should be extra in watching students study while learning online.
Model Financial Technology (Fintech) Syariah di Sumatera Utara Siti Mujiatun; Hanifa Jasin; Muhammad Fahmi; Jufrizen Jufrizen
Owner : Riset dan Jurnal Akuntansi Vol. 6 No. 3 (2022): Artikel Volume 6 Issue 3 Periode Juli 2022
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v6i3.893

Abstract

This study aims to analyze Islamic Financial Technology (Fintech) using a SWOT analysis approach in North Sumatra. This type of research uses qualitative research methods. Data collection techniques in research using interviews. This research was conducted in several Islamic Banks in North Sumatra, such as Bank Syariah Indonesia, BCA Syariah, Bank Mega Syariah, Bank Niaga Syariah and Bank Muamalat Indonesia. Data analysis technique with SWOT analysis. The results show that the opportunity for Islamic financial technology for Islamic banking is how financial technology as a newcomer can synergize with financial institutions, especially Islamic banking. After the researchers conducted the analysis, the conclusion of the financial technology opportunity is the opportunity to create income for Islamic Banking through collaboration with financial technology companies. And can facilitate customers such as transfer of funds, payments, borrowing capital, credit to asset management. Furthermore, the challenge for Islamic banking because of the existence of financial technology is the rise of crime in the world of technology and information.
Exploring Perceived Organizational Support To Improve Account Officer Performance Muhammad Andi Prayogi; Jufrizen; Muhammad Fahmi; Muhammad Irfan Nasution
Jurnal Manajemen Vol. 26 No. 1 (2022): February 2022
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v26i1.846

Abstract

The purpose of this study was to identify Perceived Supervisor Support, Quality of Work Life on the performance of Account Officers with Perceived Organizational Support mediation. Data were collected from account officers of Islamic banking in North Sumatra as many as 385 respondents. The data analysis technique uses Structural Equation Modeling with SmartPLS. The results showed that Perceived Supervisor Support, Perceived Organizational Support affect performance, Quality of Work Life has no effect on performance and Perceived Organizational Support, Perceived Supervisor Support has an effect on Perceived Organizational Support, Perceived Organizational Support is an intervening variable between the influence of Perceived Supervisor Support on performance, and Perceived Organizational Support is not an intervening variable between the effect of Quality of Work Life on Account Officer performance. This study contributes to a greater understanding of the mediating role of perceived Perceived Organizational Support on the relationship between Perceived Supervisor Support, Quality of Work Life. Originality This research explores the mediation of Perceived Organizational Support between Perceived Supervisor Support and, Quality of Work Life on Performance, and Perceived Supervisor Support and Perceived Organizational Support are important antecedents in improving Account Officer performance.
The Effect of Product Quality and Price on Purchase Decisions of Mask for Anticipating Covid 19 In the City of Medan Muhammad Fahmi; Agung Permana
Journal of International Conference Proceedings (JICP) Vol 4, No 2 (2021): Vol 4, No 2 (2021): Proceedings of the 10th International Conference of Project
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i2.1318

Abstract

This review intends to dissect and decide the effect of item quality on buying choices, break down and decide the relationship of cost to buying choices and investigate and decide the impact of item quality and cost on buying choices for covers to expect Coronavirus. 19 in the city of Medan. The populace in this review chosen 7 individuals in each sub-region from 23 sub-areas in the city of Medan or a sum of 161 individuals utilizing quantity testing. The information investigation strategy utilized Various Direct Relapse, Traditional Supposition Test, t-test and F-test, and the Coefficient of Assurance. To some extent, buying choices are fundamentally impacted side-effect quality and cost. In the interim, at the same time, item quality and cost, together essentially affect the choice to buy veils, which are planned to expect Coronavirus in the city of Medan. Veil makers are approached to give great quality covers at reasonable costs, with the goal that individuals of Medan have the buying ability to devour covers notwithstanding Coronavirus. With reasonable costs, individuals will develop a culture of utilizing covers to keep away from infections and make sound living propensities in the new typical.
The Influence of Leadership and Work Discipline Towards Employee Performance at PT. Kereta Api Indonesia (Persero) Divisi Regional I Sumatera Utara Muhammad Fahmi; Fenny Sanika
Journal of International Conference Proceedings (JICP) Vol 2, No 3 (2019): Proceedings of the 5th International Conference of Project Management (ICPM) Yog
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i3.658

Abstract

The purpose of this research is to find out the siginificant influence of leadership and work discipline against the employee performance in PT KeretaApi Indonesia, (Persero) Divisi Regional I Sumatera Utara. Research methods the research done is associative, where variables are measured by Likert scale. Method of data collection is done with the list of questions, interviews, documentation study and observation. . The population in this research is all of the employeeson the PT Kereta Api Indonesia Divisi Regional I Sumatera Utara totalling87 people.Data processing using the software SPSS version 20, with descriptive analysis and multiple regression analysis of hypothesistesting. The results showed that, partially, there are significant relationship between leadership and work discipline toward employee performance. And simultaneously, there are significant relationship between leadership and work discipline as the dependent variables and employee performance as independent variable.