Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Vol 8, No 2 (2011): Jurnal Ilmu Administrasi

MENGUKUR KEPUASAAN MAHASISWA STIA LAN BANDUNG TERHADAP PELAYANAN ADMINISTRASI KANTOR PELAYANAN PAJAK DI ERA REFORMASI PERPAJAKAN

Rahman, Abdul (Unknown)



Article Info

Publish Date
21 May 2019

Abstract

It is undenaibly uneasy to maintain and improve services, especially when the target of services is to increase every year. Tax Offices are the main pillar in tax collection from the tax payers ? among them are STIA LAN Bandung students. To identify the students' satisfaction toward the administrative services of the tax offices, the writer conducted a survey. The result shows 45.5% respondents feel 'satisfied' with the services. 9.1% respondents even consider regard the as 'vey satisfied'. Only 3.6% judge them as 'dissatisfied' and 1.8% 'very dissatisfied'.

Copyrights © 2011






Journal Info

Abbrev

jia

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Administrasi (JIA) is a scientific journal particularly focuses on the main problems in the development of the sciences of public administration and business administration areas as follows Development Administration, Economic Development, Public Policy, Development Planning, Public ...