Cendekia: Jurnal Pendidikan dan Pembelajaran
Vol. 13 No. 1 (2019): April 2019

PENGARUH FAKTOR FISIOLOGI, PERHATIAN, MINAT, PEMENUHAN KEBUTUHAN, PENGALAMAN, DAN SUASANA HATI TERHADAP KUALITAS LAYANAN

Siti Juriyah (Universitas Lampung)
Yulianto Yulianto (Universitas Lampung)
Noverman Duadji (Universitas Lampung)

Article Info

Publish Date
01 Apr 2019

Abstract

The objective to be achieved through this research is to determine the factors that affect the quality of service for students of the Faculty of Medicine (FK), University of Lampung (Unila), both partially and simultaneously. This type of research is correlational research. The population of this study was 771 students in FK Unila, and the number of sample was set at 91 students. The data were collected using instruments that have been developed by researchers. Valid and reliable data were analyzed using the latest version of the SPSS software program. The output of this study concludes that there are significant effects between physiological factors, attention, interest, experience, and mood on the quality of services available at FK Unila, both partially and simultaneously.

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Journal Info
Cendekia: Jurnal Pendidikan dan Pembelajaran
Website

Abbrev

cendekia

Publisher

Center of Language and Cultural Studies

Subject

Education Languange, Linguistic, Communication & Media

Description

CENDEKIA invites original research or a review paper within the area of education and teaching in all levels of education. CENDEKIA is a venue for studies that demonstrate sound research methods and which report findings that have clear pedagogical ...