Product quality is one issue in business survival. One of quality strategies using group oriented is known as Quality Control Circle (QCC). The aim of this research is to analyze the effect of the implementation of QCC to the employeeâs work performance and satisfaction at PT PDP. The objects observed in this research were employees of PT PDP. The samples studied were 112 employees who are currently undergoing QCC at Production Engineering, Production, Warehouse and Quality Control sections. The method used for data collection in this study is random sampling. The collected data is then further analyzed using Structural Equation Modeling software AMOS 7.0. This research showes that QCC has direct effect on the employeeâs work performance and satisfaction, and employeeâs satisfaction also has direct influence on the employeeâs work performance.
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