JURNAL MANAJEMEN BISNIS
Vol. 8 No. 2 (2021): September

Performance Measurement Through Balanced Scorecard Approach

Lukman Chalid (Departement of Management, Universitas Muslim Indonesia)
Darwis Lannai (Faculty of Economics and Business, Universitas Muslim Indonesia)
Muhammad Syafi'i A. Basalamah (Departement of Management, Universitas Muslim Indonesia)



Article Info

Publish Date
29 Sep 2021

Abstract

The purpose of this research is to assess the performance of health centers using the Balanced Scorecard (BSC) framework from four perspectives: the customer perspective, the internal process perspective, the learning and growth perspective, and the financial perspective. The BSC application is intended to measure organizational performance from a variety of perspectives, not just financial ones; there must be a balance of financial and non-financial perspectives. This means that BSC is a strategic approach to evaluating an organization's performance that balances the interests of various stakeholders by balancing short- and long-term objectives.

Copyrights © 2021






Journal Info

Abbrev

JMB

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen, Bisnis pertama kali diterbitkan pada tahun 2014. Jurnal Manajemen Bisnis adalah jurnal ilmiah yang memuat artikel-artikel studi baik empiris maupun konseptual yang berkaitan dengan Keuangan, Pemasaran, Sumberdaya Manusia, Operasional, Strategi, Sistem Informasi , e-Business dan ...