Vol 13, No 1 (2020): ISSN 1693-2102

Simulasi Alur Pelayanan Rawat Jalan (Poliklinik) di Rumah Sakit Menggunakan Software ProModel

Yuli Dwi Astanti (Unknown)
Irwan Soejanto (Universitas Pembangunan Nasional “Veteran” Yogyakarta)
Intan Berlianty (Universitas Pembangunan Nasional “Veteran” Yogyakarta)

Article Info

Publish Date
30 Jun 2020


Hospital is a community service center that has a vital role. Hospital activities related to human life make the hospital as a system that must provide excellent service for visitors (patients). In fact the excellent service is not easy to do because of the many components involved in the system. Components or variables in the system are prbabilistik or uncertain. To maintain the quality of hospital services, an action is needed to evaluate, analyze and improve the system, especially the service system for patients. Simulation is one of the tools that can be used to evaluate, analyze and test changes to the system to get better results. In this study, simulation will be carried out on the outpatient or polyclinic service system in RSUX using simulations with the help of software promodel. From the simulation results it is known that the simulation model is valid and can be used to evaluate the system. In this study, a trial was conducted to change the number of servers in the pricing section to obtain a smaller idle process.

Copyrights © 2020

Journal Info





Industrial & Manufacturing Engineering


Jurnal OPSI adalah Jurnal Optimasi Sistem Industri yang diterbitkan oleh Jurusan Teknik Industri UPN “Veteran” Yogyakarta sebagai wahana publikasi hasil karya ilmiah, penelitian rekayasa teknologi di bidang Teknik Industri, Sistem Industri, Manajemen Industri dan Teknologi ...