Journal of Humanities and Social Studies
Vol 3, No 2 (2019): Journal of Humanities and Social Studies

IMPROVING THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) THROUGH DEVELOPING EFFECTIVE INTERPERSONAL COMMUNICATION AND TRANSFORMATIONAL LEADERSHIP

Herfina . (Universitas Pakuan)
Dian Wulandari (Universitas Pakuan)



Article Info

Publish Date
29 Sep 2019

Abstract

The teacher’s Organizational Citizenship Behaviour (OCB) become an important factor that involve in the teaching process at school. Unfortunately, based on the preliminary survey at several Junior High-School in Bogor, it had been found that many teachers had low-level of OCB. In addition, it had been found that teachers had ineffective interpersonal communication and had received less transformational leadership. Based on that issue, we formulated the objectives of this research as to improve the teachers’ OCB through developing effective interpersonal communication and transformational leadership. This research was carried out at 266 teachers from 20 Junior High-Schools, in Bogor.  This research was used correlational technique to assess the degree of relationship among those variables. The findings of this research can be summarized that there is a positive and significant correlation (1) between interpersonal communication with OCB (r=0.604, p0.01), (2) transformational leadership with OCB (r=0.602, p0.01), and between interpersonal communication and transformational leadership simultaneously with OCB (r=0.613, p0.01). These findings supported the recommendations to improve OCB through developing teachers’ interpersonal communication effectiveness and school principals’ transformational leadership.

Copyrights © 2019






Journal Info

Abbrev

jhss

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

Description

Journal of Humanities and Social Studies is an academic journal that publishes scientific papers in the field of humanities and social studies. This journal is published two times a year (March and September) by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan Bogor since 2017. ...