Jurnal Riset Ekonomi & Bisnis
Vol 8, No 2 (2008): Jurnal Riset Ekonomi & binis

Upaya Meningkatkan Kinerja Manajerial

Sumarto, Sumarto (FE UPNV Jawa Timur)

Article Info

Publish Date
10 Sep 2008


Continuous improvement paradigm looks that organizational ability to process improvement which use for producing products or services for customers become determinant of organizational per¬formance, es¬pecially when entering in business  competition area. To fulfill research purpose, primary data applied in this research.These data analyzed by SEM approach through AMOS application pro¬gram. Population in this re¬search is 51 manufacture com¬pany as client one of public accountant in Sura¬baya. As respondents are manag¬ers of 51 manufacture com¬pany above, in list noted about 145 persons. Respon¬dent are met when doing job in office respectively during research periode. Result of this research indi¬cates that : a) there is significant nega¬tive impact of TQM on managerial performance, but not sig¬nificant,  b) there is positive impact of performance measure¬ment system on managerial performance, but not sig-nificant, and c) there is significant impact of re¬ward system on managerial performance. Dis¬cussion, im¬plication and limitation of this research will be ex-plained under consideration following.Keywords: Total Quality Management, Reward System, Performance Measurement System, Mana¬gerial  Performance

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