Jurnal Keperawatan Indonesia
Vol 19, No 2 (2016): July

Kepuasan Pasien Diabetes Melitus terhadap Perawatan Paliatif: Tingkat Terendah pada Dimensi Tampilan Fisik

Iin Nur Indah Sari (Faculty of Nursing Universitas Indonesia)
Tuti Nuraini (Fakultas Ilmu Keperawatan Universitas Indonesia)



Article Info

Publish Date
17 Jul 2016

Abstract

Diabetes merupakan penyakit progresif yang tidak hanya membutuhkan perawatan kuratif dan rehabilitatif tetapi juga perawatan paliatif. Salah satu indikator penting tercapainya perawatan paliatif yang efektif adalah kepuasaan pasien. Penelitian ini dilakukan untuk menilai kepuasan pasien diabetes yang mendapatkan perawatan paliatif. Penelitian cross sectional ini melibatkan sampel pasien diabetes di balai asuhan keperawatan di Jabodetabek sebanyak 43 responden. Instrumen yang digunakan adalah modifikasi dan terjemahan Home Care Client Satisfaction Instrument-Revised (HCCSI-R), Client Satisfaction Inventory (CSI), dan Long-form Patient Satisfaction Questionnaire (PSQ-III). Hasil penelitian ini menunjukkan sebanyak 14% responden merasa cukup puas, 60,5% merasa puas, dan 25,6% merasa sangat puas. Dimensi tampilan fisik mendapatkan nilai paling rendah dalam kepuasan pasien di antara dimensi yang lain. Hasil penelitian ini tidak menemukan adanya perbedaan antara karakteristik individu dengan tingkat kepuasan. Penelitian ini merekomendasikan kepada praktisi kesehatan untuk memperhatikan faktor-faktor yang memengaruhi kepuasan pasien. Abstract Diabetes Mellitus Patients Satisfaction on Palliative Care: The Lowest Level on Tangibleness Dimension. Diabetes is a progressive disease that needs palliative care aside from curative and rehabilitative. Satisfaction is one of the most important indicators of palliative care, so the measurement of patient satisfaction with treatment is necessary. This study aimed to describe the level of satisfaction of patients with diabetes mellituswho received palliative care. This cross sectional study involved 43 respondents of diabetic patients in nursing care centers in Jabodetabek.  Modified and translation of Home Care Client Satisfaction Instrument-Revised (HCCSI-R), Client Satisfaction Inventory (CSI), and the Long-Form Patient Satisfaction Questionnaire (PSQ-III) was used. The results showed that 14% of respondents reported quite satisfied, 60,5% satisfied, and 25,6% very satisfied. Tangibleness dimension was achieved the lowest level of satisfaction. This research also found that there are no significant differences between the characteristics of the respondents with the level of satisfaction (p> 0,05). The study recommends healthcare practitioners to deepen their knowledge about palliative care and apply it to health services. Keywords: diabetic, palliative care, patient satisfaction

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Journal Info

Abbrev

jki

Publisher

Subject

Health Professions Nursing

Description

Focus and Scope Jurnal Keperawatan Indonesia (JKI, or Nursing Journal of Indonesia) contributes to the dissemination of information related to nursing research and evidence-based study on urban nursing issues in low-middle income countries. The scope of this journal is broadly multi-perspective in ...