IJEBD (International Journal Of Entrepreneurship And Business Development)
Vol 3 No 1 (2019): September 2019

Use Of Customer Relationship Management Application For Credit Union

Samuel Manurung (Universitas Methodist Indonesia)
Mufria J Purba (Universitas Methodist Indonesia, Faculty Of Economy,Medan, Indonesia)

Article Info

Publish Date
30 Sep 2019


Cooperatives are legal entities based on the principle of kinship, which consist of all members of natural or legal persons for the welfare of their members. Where most people want to open a business, it has to have a lot of capital to keep the business from running or growing. Kabanjahe The majority of the population opens a shop to meet their daily needs. The existence of a savings and loan unit can help people in the Kabanjahe region to open a business to improve the economy of people in Kabanjahe. Therefore, we need a system that is very helpful in the cooperative's transaction process. The Customer Relationship Management (CRM) application can support the notification process and simplify the cooperative payment process. This research can help cooperatives and cooperative members to conduct transactions and help members with notification of the funds spent and the date of the last payment of the paper.

Copyrights © 2019

Journal Info





Economics, Econometrics & Finance


Focus and Scope IJEBD International Journal of Entrepreneurship and Business Development is an international, peer-reviewed journal publishing articles on all aspects of Entrepreneurship and Business Development. All accepted articles will be published on payment of an article-processing charge, and ...