Journal of Political Issues
Vol 1 No 2 (2020): Journal of Political Issues

Penerapan Kota Cerdas melalui Citizen Relation Management dalam Pelayanan Publik

Asya Putri Cahyani (Jurusan Ilmu Pemerintahan, Universitas 17 Agustus 1945 Jakarta)
Samsul Ode (Program Studi Ilmu Pemerintahan, Universitas 17 Agustus 1945 Jakarta)
Dewi Maria Herawati (Program Studi Ilmu Komunikasi, Universitas 17 Agustus 1945 Jakarta)



Article Info

Publish Date
30 Jan 2020

Abstract

Jakarta Province applies smart cities through the Citizens Relations Management program that is used by stakeholders. The program is to hold and to continue at a time when and just as long. The only thing that is done is like CRM Among the reasons for the fall, the length of the road, the road, the infrastructure and then the road infrastructure and the damage to road infrastructure. The method used in this study will only be in the quota of the quota. The method of collecting the two used in this study is the time of the people, as well as and summarized. Only has been that the CRM program has been running well because all the indicators used have included aspects of the implementation of the CRM program. As for some of the past in CRM, which has been used as a result of the CRM.

Copyrights © 2020






Journal Info

Abbrev

JPI

Publisher

Subject

Humanities Social Sciences

Description

Journal of Political Issues, publish by University of Bangka Belitung, for information and communication resources for academics, and observers of political science, governance issues, public policy in and on Indonesia and International, Methodology of Social Sciences and Social Work. The published ...