Jurnal Pendidikan dan Pengajaran
Vol 53, No 3 (2020): OCTOBER 2020

Student Satisfaction Towards the Use of F-Learn Services in Online Learning

Satyawati, Sophia Tri (Unknown)



Article Info

Publish Date
20 Oct 2020

Abstract

This research aims to analyse the level of student satisfaction as the users of F-Learn service in online learning. The level of student satisfaction is measured by using the End User Computing Satisfaction (EUCS), model which includes five dimensions, namely: 1) content; 2) accuracy; 3) format; 4) ease of use; and 5) timeliness. The research method used was a survey with a quantitative descriptive approach. The sampling technique used was saturated sampling because the population used in this study was relatively small, namely 30 students as the users of the F-Learn service in online learning. The results show that the level of student satisfaction as users of the F-Learn service in all dimensions are at a good level. Meanwhile, the level of satisfaction in each dimension shows: 1) the content is at an acceptable level; 2) accuracy at the level is quite good; 3) format at an acceptable level, 4) ease of use at an acceptable level; and 5) timeliness at a good enough level. The findings of this study will be used as a measuring tool for the e-learning system (F-Learn) and as input for further development.

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Journal Info

Abbrev

JPP

Publisher

Subject

Humanities Education Public Health Social Sciences

Description

JPP publishes original research papers, case reports, and review articles. The publication includes the following topics: Early childhood education. Adult education Mathematics and science education. Guidance and counseling education. Educational technology. Character education. Special needs ...