Jurnal Pengabdian UNDIKMA
Vol 1, No 1 (2020): May

Pelatihan Keterampilan Berkomunikasi Bahasa Inggris Bagi Pramusaji Kedai di Kawasan Wisata Aik Berik

Dira Permana (Program Studi Pendidikan Bahasa Inggris FBMB UNDIKMA)
Siti Syafi’atul Qomariyah (Program Studi Pendidikan Bahasa Inggris FBMB UNDIKMA)
Muhammad Arief Rizka (Program Studi Pendidikan Luar Sekolah FIPP UNDIKMA)



Article Info

Publish Date
21 Apr 2020

Abstract

The English communication skill training for shop waiters in the tourism area of Aik Berik aims to provide theoretical and practical knowledge about the use of a variety of tourism English, expressions and vocabulary commonly used in providing services especially to foreign tourists. This training activity involved the shop waiters around the tourism area of Aik Berik. The mentors of this training were lectures and students majoring in English who had proficient English skills. The training activity took a place around the shop location in the tourism area of Aik Berik, Central Lombok. The training method included material presentation including greetings, showing the way, kinds of food and beverage, menus, price lists, fruits, expressions, mini conversations and the practice of making short conversations among participants regarding the materials that had been taught. The results of the evaluation during the training showed high interest and enthusiasm of the shop waiters in participating in the whole series of training activities ranging from socialization to the implementation of the training. The shop waiters also showed an increase in the capability of using the language, expressions and vocabularies as well as better self-confidence in providing services for tourists. Participants also gave high appreciation to the presence of lectures and students as trainers and hoped that similar activities could continue to be carried out in order to enrich insight and improve communication skills and confidence of tourism activists, especially shop waiters in the Aik Berik tourism area.

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Journal Info

Abbrev

jpu

Publisher

Subject

Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Other

Description

The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of community services. JPU, particularly focuses on the main problems in the development of the sciences of community services areas as follows: Education ...