Jatilima : Jurnal Multimedia Dan Teknologi Informasi
Vol. 2 No. 2 (2020): Jatilima

Implementasi Serqual Dalam Menentukan Tingkat Kepuasan Masyarakat Terhadap Pelayanan Pengurusan Surat Izin Usaha Mikro Dan Kecil Pada Kantor Camat Dolat Rakyat Kabupaten Karo

Junius Sembiring (Stmik Pelita Nusantara)

Article Info

Publish Date
24 Oct 2020

Abstract

The problem faced by the community is the lack of response from the camat office employees in serving people who want to apply for business permits, this makes the quality of service at the camat office becomes inefficient. people who still do not understand in completing the required documents in processing permits, therefore the duty of the employees is to help complaints from the community so that the problems they face can be resolved quickly. Applications can be implemented using the website so that visitors are easier to provide an assessment, wherever the visitor is.

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Journal Info
Jatilima : Jurnal Multimedia Dan Teknologi Informasi
Website

Abbrev

jatilima

Publisher

Cattleya Darmaya Fortuna

Subject

Computer Science & IT

Description

JATILIMA merupakan jurnal yang terbit dua nomor dalam satu volume (tahun), yaitu Peridoe I Bulan April dan Periode II Bulan Oktober. JATILIMA mempublikasikan tulisan-tulisan ilmiah hasil pemikiran, studi literatur, dan penelitian dalam bidang Ilmu Komputer. JATILIMA merupakan jurnal dengan sistem ...