Journal of Computer System and Informatics (JoSYC)
Vol 1 No 4 (2020): August 2020

Pengembangan Teknologi ERP Modul Customer Relationship Management Studi Kasus Gudang ACC Sampit

Elma Tiana (Universitas Darwan Ali, Sampit)
Eka Prasetyaningrum (Universitas Darwan Ali, Sampit)

Article Info

Publish Date
21 Aug 2020

Abstract

ERP (Enterprise Resource Planning) is a concept for planning and managing company resources including funds, people, machines, spare parts, time, materials and capacities that have a wide influence from top management to operations in a company so that they can be optimally utilized for generate added value for all interested parties (stake holders) of the company. CRM is an integrated function that supports a company in the fields of marketing, sales and service, which can increase the value of customer satisfaction. With the increase in the value of customer satisfaction, the company's sales figures will increase.

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Journal Info
Journal of Computer System and Informatics (JoSYC)
Website

Abbrev

josyc

Publisher

Forum Kerjasama Pendidikan TInggi

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering

Description

Journal of Computer System and Informatics (JoSYC) covers the whole spectrum of Artificial Inteligent, Computer System, Informatics Technique which includes, but is not limited to: Soft Computing, Distributed Intelligent Systems, Database Management and Information Retrieval, Evolutionary ...