International Journal of Nusantara Islam
Vol 6, No 2 (2018): International Journal of Nusantara Islam

The Effect of Work Stress, Work Conflict, and the Work Environment on Work Spirit in Employees Pratama Tax Service Office (KPP) Binjai

Rosmani Sinaga (Sekolah Tinggi Ilmu Kesehatan Mitra Husada Medan)
Sutaryat Trisnamansyah (Universitas Islam Nusantara (UNINUS) Bandung)
Husen Saeful Insan (Universitas Islam Nusantara (UNINUS) Bandung)
Waska Warta (Universitas Islam Nusantara (UNINUS) Bandung)



Article Info

Publish Date
19 Jun 2018

Abstract

Tax Service Office (KPP) of the Directorate General of Taxes (DGT) work unit that provides taxation services to the public, whether registered as Taxpayers (WP) or not, within the scope of the Directorate General of Taxes working area. The problem of this research is whether work stress, work conflict, and work environment affect the morale of employees of the Pratama Binjai Tax Office (KPP). The data collection technique in this study was carried out with a questionnaire by distributing a list of questions to 53 respondents, from the results of the Fcount value of 4489.184 with a significant level of 0.00. Because Fcount 4489.184> Ftable 2.79 and the significant probability is much smaller than 0.05, namely 0.00 <0.05, the regression model can be said that work stress, work conflict, and work environment simultaneously have a positive and significant effect on morale. work. Partial test (t-test) shows that: for the variable work stress, the value of tcount is 4.465 <ttable 1.676 with a significant value of 0.029> 0.05, meaning that partially, the variable of work stress has a positive and significant effect on morale. Work conflict variable value tcount 18.576> ttable 1.676 with a significant 0.000 <0.050, meaning that partially the work conflict variable has a positive and significant effect on morale. Work Environment Variable tcount 19.648> ttable 1.676 with a significant 0.001 <0.050, meaning that partially the Work Environment variable has a positive and significant effect on morale. The determination test is the adjusted R square of 0.996, this means that 99.6% of the variation in morale can be explained by the independent variables of work stress, work conflict, and work environment while the rest (100% - 99.6% = 0.4%) can be explained by other independent variables which not included in this study

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Journal Info

Abbrev

ijni

Publisher

Subject

Religion Arts Humanities

Description

International Journal of Nusantara Islam is focused on Islamic studies related to its teachings resources, thoughts, history, law, politics, economics, education, culture, Islamic propagation, communication, psychology, and science and technology available in the Nusantara territories i.e. ...