CCIT (Creative Communication and Innovative Technology) Journal
Vol 8 No 1 (2014): CCIT JOURNAL

PENGGUNAAN EKSTENTION WAKTU DALAM ROLE ONLINE SYSTEM TICKETING RAHARJA (ROOSTER) SEBAGAI PENUNJANG PELAYANAN IDUHELP!

Meta Amalya Dewi (Unknown)
Dewi Immaniar (Unknown)
Siti Rahmawati (Unknown)



Article Info

Publish Date
17 Sep 2014

Abstract

Rooster (Role Online System Ticketing Raharja) is an information service by using the “ online ticket” which is provided as an advanced container to accommodate questions from iDuHelp! Operators. In ROOSTER (Role Online System Ticketing Raharja) , iDuHelp! Operators acting as a customer that making an advance question which will be accepted by each staff based on their category.The submitted question must be in existed scope. But in ROOSTER service there are still some shortcomings that must be covered for research so it will conlclude many solution. Among many problems, the main problem is the lack of service time, so it can be concluded that the solution is to extend the service time when needed. With this system fix in rooster, iduhelp activity in ROOSTER will perform good.

Copyrights © 2014






Journal Info

Abbrev

ccit

Publisher

Subject

Computer Science & IT

Description

CCIT (Creative Communication and Innovative Technology) Journal adalah jurnal ilmiah yang diterbitkan olehSekolah Tinggi Manajemen Informatika dan Komputer Raharja. CCIT terbit dua kali dalam satu tahun, Setiap Bulan Februari dan ...