International Journal Of Science, Technology & Management (IJSTM)
Vol. 2 No. 4 (2021): July 2021

Efforts to Improve Employee Performance Through Communication And Leadership Style In PT J&T Express Medan

Ina Namora Putri Siregar (Unknown)
Suryani (Unknown)

Article Info

Publish Date
25 Jul 2021

Abstract

PT J&T Express is a service company engaged in the delivery of goods. Decreased employee performance can be seen from the decreased ability of employees to meet delivery targets which is influenced by inefficient communication among fellow employees and the lack of a leader's role in motivating employees to work more optimally. The method used in this research is a quantitative approach, this type of research is descriptive quantitative. Methods of collecting data were interviews, questionnaires, and documentation. The data analysis method used is multiple regression. The population and research sample amounted to 157 employees of PT J&T Express. The results of research on communication and leadership style simultaneously and partially have a positive and significant effect on employee performance at PT J&T Express. The leadership style variable has a more dominant influence than communication in improving employee performance. Finally, the magnitude of the coefficient of determination is 0.587. This means that 58.7% of employee performance can be explained by Communication and Leadership Style while the remaining 41.3% is explained by other variables.

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Journal Info
International Journal Of Science, Technology & Management (IJSTM)
Website

Abbrev

ijstm

Publisher

CV. Inara

Subject

Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

Description

International Journal of Science, Technology & Management (IJSTM) is an international scholarly refereed research journal which aims to promote the theory and practice of science, technology, innovation, engineering and ...